I got my honda city car no pb 11ap 6432 serviced at prestige honda service center in patiala, punjab in march 2018 during which, the air conditioning system was also routinely serviced by the company. Later when i started using ac/fan sometime in june /july, i noticed that the fan runs only at the highest speed setting and the direction louver knob is malfunctioning. This was reported to the service center initially who told me to bring the car to them. Some days back it was shown at your above service center where they said that the fan motor and the knob assembly needs replacing estimated to cost rs 15000/-. Since the ac system was alright before the service and the fault developed only immediately after the service at your authorized service center - prestige honda patiala, due to the mishandling of the same, the replacement of defective parts be done immediately at the cost of company.
Dr. Navjot kaur, patiala - [protected]
Honda Cars India customer support has been notified about the posted complaint.
Faridabad