Honda Cars India Ltd. — Delivery problem of Honda City, Chassis#MAKGM666EGN200938(SVCVT) | |||
Dear Sir, I have booked Honda City car model SV CVT on 6th June, 2016 by paying Rs.51, 000/- by advance cheque. Subsequently, I have made payment of Rs.5, 33, 750/- by advance cheque on[protected] & loan from ICICI Bank sent directly Rs.5, 95, 424/-by RTGS to the Honda Car Dealer M/S. Bafna Auto Cars (I) Pvt. Ltd. Pimpri, Pune on[protected]. There was a short payment of Rs.4, 576/- from ICICI Bank as, they deducted loan processing charges. Further, I paid Rs.4, 576/- amount on 15th June, 2016 by cheque in the morning 11=30 am to the dealer. On 15th June, 2016, I have issued Car insurance at the same time. Now, the sales person promised me delivery of the car with all formalities on 17th June or in worst case 18th June, 2016. When I asked for car delivery on 17th they told me that, my cheque Rs.4, 576/- given on 15th June is still not cleared hence, they could not send the documents to RTO. It was a big surprise to me. Having paid such a big amount in the past, why they do not trust me for this small amount. Where as, my bank account shows that, the amount is deducted on 17th June it self. If, this is such a serious problem they could have taken cash from me. Their sales person never alerted this problem on 15th June to me. They gave me car delivery on 17th June, without RTO papers & with temporary car number. They told me that, you can run this car in Pune but not out of station. Further, both the sales person & the Manager requested me to wait further & promised me the RTO papers & permanent No. plate on 21st June, 2016. Again the same story of not keeping the promise happened on 17th June. Unfortunately, on 21st June, 2016 evening police caught my car due to temporary no. plate. He found that, car has run more than 100Km. distance which is wrong & i was not aware of this too. Police was demanding penalty of Rs.2000/-. Ultimately I settled the matter by paying Rs. 500/- cash to him. Now, Honda Dealer has promised me fresh date as 23rd June for submitting all papers & fixing of permanent No. plate. Today, I am traveling by taxi to office. Who will bear this loss to me. The Honda has failed from all fronts such as car delivery date, enough knowledge about Car RTO registration estimated time & payment procedures. Was this information helpful? | |||
Honda Cars India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
29%
Complaints
5015
Pending
0
Resolved
1456
+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
View all Honda Cars India contact information
Post your Comment