Honda Cars India Ltd. — dispute with insurance department for not processing the claim on a valid policy

Address:

Moradabad, Uttar Pradesh, 244001

To whom is may concern.

This is to bring in your knowledge that we own honda amaze. Up 21 ay 0050. And we have a valued insurance policy for the same vehical copy from 21/oct/2018 to 20/oct/2019.

On friday 26th oct 2018 i had a small accident and the same car got damage from front cases a breakage of bumper and right head-light, so i approce to your service center based in moradabad for a claim against the damage on sunday 28th oct, on the same day i inform them that i have a wedding in my family and i want to settle a claim against the same damage by wednesday 31st oct 2018, but they inform me that your policy status is not update yet and we are unable to proccess your claim but i have a valid policy with effect 21st oct 2018 so my issue is that why are not proccess the claim even though i have all valid paper-work. Even i had a discussion with the concern insurance department and he inform me that didnt submit our payment to national insurance company that why your policy status is still not valid. If your insurance department didnt pay the insurance company even though they collected the money for me so its not my responcibility and i am not liable to pay anything about the same damage.

So please do have a look on this matter because there is a wedding of my elder brother and i need this vehical atleast by 1st november 2018. So please help me about the same.

Kindly contact me on below contact number if you want to have any discussion.

Thanks

Wasid
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