Honda Cars India Ltd. — Merit honda rohtak | |||
Dear s/m, I Laxmi sangwan owner of Honda amaze .my car no HR 19 H 4600..my car is in merit Honda workshop Rohtak Haryana for last one week. Mycar met with a small accident I asked for insurance claim, their response was not satisfatery five days after I received a call that you can not get claim I requested several time but they rejectedmy request .and misbehaved with me.it was very unprofessional behaviour .they changed the part which is covered under insurance now they are charging the amount of that part which should covered under insurance.and am owning three cars of Honda .I approach to their senior also but I did not get any response.the person whom I deal with is mr.sombir Singh .My mobile no is [protected].Early response in this regard would be highly appreciated. Was this information helpful? | |||
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Honda Cars India customer support has been notified about the posted complaint. | |||
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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my self sanjeev bansal handed over my new honda amaze car to merit honda service centre at rohtak on dated 21/08/2019 for repairs since it met with a collision with a truck at the back. the person issuing the job card, after assessing the car for damages occurred, mentioned the delivery date as 06/08/2019 and demanded the insurance and registration papers for claim which i handed over. 4 to 5 days later i receive the call from the service centre informing that the car is being surveyed and insurance company, ICICI Lombard, sanctioned the job and the estimated amount subsequently repair work is now started. on the estimated day of delivery when i contacted the service centre over the phone number mentioned on the job card i was instructed to contact over another one and that fellow instructed for another one but could not know the exact position of the car. in this process 4 days passed and finally on 10th of August i came to know that my is ready for delivery. on next day when i went there to take the car i was informed that the delivery of car can not be made since cashless facility can not be extended as there is mismatch of dates on the insurance policy cover note about the date of start insurance policy and the temporary registration number. the delivery will be made only after the insurance company issues the delivery order. i purchased the car in the name of m wife Sunita Bansal from ring road honda, new delhi when contacted said that the policy is honda assured and there is absolutely no problem either in the start of insurance cover note or in the temporary registration number date, cashless facility can not be denied and the delivery should be made. but at merit honda they remained adamant and denied to deliver he car and i had to return empty handed. now still waiting for m car to be delivered. therefore it is requested to intervene and get resolve the matter since delaying the delivery will affect m domestic and business commitments.