[Resolved] Honda Cars India Ltd. — Not giving car to customer after work have completed
Haldwani, Uttarakhand, India
Dearsir/madam..my communication number is 1-[protected]. my car honda city i dtec UKO4Q6839 was recived by delear planet honda haldwani on[protected] due to accidental claim . todey my car work was fully completed and i go to dealership to take my car but dealer staff didnot give me car as they say to me that if the claim is more then rupee one lac so the honda have make rule not to delevir car untill we get D.O. i asked them to show me copy of rule or instructions regarding this they were unable to show and then i request them to take cash money or filled amount cheqe by me and give me delever car again they were unable to do my insurance policy is fro honda assure royal sundaram which dealer saled me as cashless and 0 dep. iwas very disappointed by this kind of behaviour from planet honda delership.. they dont give me my car . i feel asamed and disapoointed by this behaviour i have trust honda from last 15 years and frst have owned city zxi then city ivtec and now city idtec and i love honda product heartly and trust it.. but sorry to say that planet honda haldwani dealership is not up to the mark in any sense regarding honda image... i hope thier will be some hard action against this concerning dealer bcoz i trust in honda .thanking yo your sincerly: kailash singh kweera [protected]
Complaint marked as Resolved Nov 2, 2015
dear sir/madam, very sorry to say that nothing have been done on regarding my complain. one e mail i recieved on 27-10-2015 fromarti mishra, customer relationship management honda cars india ltd greater noida that the my matter will resolve in two working days but now seven days have passed yet thier is no response from honda dealership i have done several call to honda 121 customer care no also but i fell that these customer care facilities provided by the company is useless and waiste off time please help me take some other inniatative step for this concerened iissue ... hope that honda will take some hard action against this issue ...regards: kailash singh kweera 9412085124, uk04q6839, honda city i dtec vx
[Oct 23, 2015] Honda Cars India Ltd. customer support has been notified about the posted complaint.
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