Hongkong & Shanghai Banking Corporation [Hsbc] — bad salesperson

Address:

14 Gyaneshwari, Peru Baug, Aarey Road, Goregaon East, Mumbai City, Maharashtra, 400063

So, I was approached on phone for an HSBC credit card with zero yearly charges. I was also told that once you get this card, you will receive vouchers from various companies and even a set of headphones.

I agreed to it and submitted all my documents to the salesperson named Vishal Ghadavle. He was nice to me while collecting the documents. My card was soon delivered to me, but it did not have any vouchers. I tried calling him. He didn't answer. I received my vouchers via email, so that problem was solved.

Now I called him for the headphones. After not answering my calls twice, he picked up finally, and said I'll give you the headphones two days later. When he didn't come two days later, I called him again several times, but this time he did not answer at all. I then called him through a different number, and he immediately answered. I told him to give me the headphones, and he refused saying he didn't have them right now. When I asked him why he didn't answer my calls, he pretended to not knowing anything about them. When I told him, I can complain about him, he got rude and said, "go complain."

This is unacceptable behaviour.