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[Resolved]  Hongkong & Shanghai Banking Corporation [Hsbc] — bhim app transaction failed but money debited from account

I did a transaction of 10000 rupees through upi (Bhim app). Transaction was failed and payment was not received by beneficiary but amount has been debited from my account
Transaction id[protected].
Date - 17th aug 2017
Time - 18:55:30
My bank account[protected]Hsbc)
Ifsc-hsbc0110004
Recipient bank account-[protected]
Ifsc-barb0sahars.
+1 photos
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Sep 11, 2017
Complaint marked as Resolved 
They haven't done this by themselves.From last 20 days i was in regular contact with both HSBC and UPI(BHIM app) representatives and after a series of emails and phone calls finally they returned my money.
Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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