Hongkong & Shanghai Banking Corporation [Hsbc] — extra charges and late fees was charged without intimation for my hsbc credit card

Address:	Bangalore Urban, Karnataka
Website:	hsbc.co.in

Extra charges and late fees was charged without intimation for my hsbc credit card. Hsbc did not send messages with due date. Only bill generation messages received in couple of months. I dont know the bill due date as it was not communicated by hsbc in messages to registered number. Additional 750+taxes were charges for last two months in the name of late fees. Upon complaining the hsbc customer care making me hold call for long time and transferring to one another. And not resolving the issue or not providing the complaint number also. I want to close the card but next day again 750 +taxes charged this month as late fees. Bill amount was nearly 2000 rs. But extra charges in bill is also around 2000. I ended up paying 4213 this month.