Hongkong & Shanghai Banking Corporation [Hsbc] — hsbc bank not providing the noc on my credit card

Address:

560032

Hi,

I have been a credit card customer with hsbc over 10 years and recently i cleared all my dues with them and closed out my card, this was full clearance of my dues without any settlement.

The customer service team asked me to reach out the collections team for this request and when i called collections they ask me to go to customer service.

Nobody in the back office has any clue about the process of handing over the noc and they are just trying to pass the buck. I have called them numerous times but none of them wants to help, i have raised a complaint on their site as well - need the noc for my credit card number - [protected] (Kmm20116443v90861l0km) but no response.

Please help.