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Horlicks India Complaints & Reviews

www.horlicks.in

2.4

Updated: Mar 30, 2025

Complaints 83

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37

Unresolved

46

Good! Horlicks India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Horlicks India step up their efforts to fully resolve all complaints 👍

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Horlicks India reviews & complaints page 3

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Please produce horlicks free from artificial sweetener and sugar. It will help people with diabetes, hypothyroidism and children. Sugar is bad for many reasons such as weight gain, blood sugar, bp, hypothyroidism, cancer risk and get hyper in mental diseases. Bad for children in overconsumption. Artificial sweetener is equally bad as it has got side effects and in children. I will be very thankful if you produce such product as my family has a problem of diabetes and hypothyroidism. It is just a feedback from my side.

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Address: remaninivas thottakkara ottapalam palakkad kerala

Found a dead insect inside the horlicks 500g packet . I completed through email and calls no one responded yet . And is have share them photos and details as well

May 11, 2020

Updated by Rishan Nambiyattil dead insect photo

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Address: Glaxosmithkline consumer healthcare ltd,patiala road, Patiala, Punjab, 147201

We have bought a women horlicks which costs rs 299. It should contain atleast 400 grams but contains only 335 gms. Bottle is not even full. I am attaching the images that i took which contains the weight of the product and the how much the bottle is filled. It is more than half of the regular product. Please take necessary action so that it should not repeat.

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Address: Chennai, Tamil Nadu

I have bought horlicks today and i am shocked too see nearly quarter portion of the content in the container is missing. It costs two hundred and ninety five rupees but the quantity is poor.

Also, the price is too expensive. I don't think a quantity like this should be priced too high. It's almost unaffordable for the middle class people who take energy drinks, thinking in this modern lifestyle health drinks pave a pivot role in their daily liquid consumption.

It would be nice if the organization glaxosmithkline considered the quantity and pricing strategy.

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Address: 110060

On[protected] i purchased a horlicks jar of 200grams with bar code number[protected] with pakaged information as 190610daph in a retail shop located in old rajinder nagar. New delhi
Unfortunately, your product is moulded like a rock inside. And the shopkeeper is refusing me to give me an replacement for this product. So, i need an replacement for the product. I. E., horlicks 200grams jar

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Hii my name is arun dinkaran and i live in bangalore. I am 19 now... I am drinking horlicks lite from past 3 months... But recently i brought horlicks lite from my near by supermarket. It had the manufacturing date of 01/19. The horlicks lite tastes bitter. I don't know why. By the smell itself i can't drink it. I use nandhini good life has my milk and a good sugar which we also use for all purposes. My complaint what should i do now... If this case is to many people please make it sure. And can i return it back to the supermarket and take another in exchange.
Thank you
I[censored] need to contact me please mail me in [protected]@gmail.com

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Address: Bangalore, Karnataka, 560048

I bought mothers horlicks for my pregnant wife and the first time when we were opened only we found the worms which are harmful to both mother and baby that was manufactured in april 2018 only still 6 to 7months left for expiry also kindly look in to the issue and punish them severely for selling such a poisonous milk powder especially to a pregnant women

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Kaviarasu 132

from Mumbai, Maharashtra

Sep 10, 2019

I'm seriously warning you for fooling the people, by giving lesser quantities of the product by show it with air tight package of full quantities.
Stupids don't fool us, we are tamilan not indian to fool

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Address: Faridabad, Haryana, 121001

It's been a week and i have identified bugs in horlicks i purchased, same happened in my last purchase after a month. Horlicks has degraded the quality and as all only focused on earning and taking best advantage of common people, with the product positioning and marketing. My baby use to have horlicks, i don't know anything would happen or not with this complain, wish there is ethics left somewhere in our country people

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Anup Dhakal

Sep 10, 2019

Bad smell

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Address: Bangalore, Karnataka, 560084

I bought Junior horlicks stage 1 in Medplus pharmacy 2 day s back for my baby and the first time when I put in the milk I found a worm (With white body and little black on head). then I want and asked pharmacy they saw the container and he replaced and gave me new one. But again same thing happened to me.

This is so unhygienic and could have damaged my kid.. I want to lodge a complaint against the company in real and make sure they are punished well.. If any one know which is the right place to go please let me know.
c.t.rajan.[protected]@gmail.com

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Address: Coimbatore, Tamil Nadu, 641035

I bought woman horlicks for my pregnant wife and the first time when she put in the milk she found a worm (With white body and little black on head).
This is so unhygienic and could have damaged my wife and the kid.. I want to lodge a complaint against the company in real and make sure they are punished well.. If any one know which is the right place to go please let me know.
[protected]@gmail.com

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pespro

from Bengaluru, Karnataka

Mar 13, 2018

Please contact your area District Designated Officer (Food Safety) for filing complaints.

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Dear Authority, my baby is 2.5 yrs old and I am giving Junior Horlicks for growth. While we have checked care fully found sand like dust available in cup. We are shocked and again we have checked but same thing found, which is very dangerous for baby's health. Have attached some pictures. Kindly check and confirm us on priority.

Best Regards,
Paritosh Nath
+91 [protected]

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Sivasankaran777

from Hyderabad, Telangana

Dec 11, 2018

Yesterday we bought horlicks 750 gram refill packet from one of the leading supermaket from hyderabad .We observed that packet contains less than 500 gram quantity. Its happening very frequently for thos 750 gram .We are not satisfied with product. Could you please review and advise

B

Bobby0313

from Mumbai, Maharashtra

Apr 5, 2019

I purchased mothers horlicks from Apollo pharmacy, Adarsh NAGAR, VISAKHAPATNAM on 03rd March 2019 and opened the pack after going home and found white insects and moisture content items in it and spells very bad smell. When it was mixed in milk it spells very badily. When I touched the powder I felt thread like items in it

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Respected sir/madam
I would like to bring to your kind notice that the chocolate horlicks that we had bought from nehru stores - v. S. Mudali street, saidapet. Was not smelling and tasting like our regular chocolate horlicks. The authentic taste of our horlicks was missing. It smelt and tasted like boost. For your information we do not like boost and we just love horlicks. And we have been regularly buying chocolate horlicks for my daughter now for 6-7 years. So we had returned the pack to nehru stores along with a hand written letter to be handed over to the distributor for your kind notice. Unfortunately this issue that happened in mid december has not been solved till date. Please help us by taking the required action at the earliest. Awaiting your kind reply and action.
Thanking you,
Yours truly,
B. Sai archana

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Address: 110018

Website: [email protected]

Meri shop hai arvind madicos kai naam sai vishnu garden khyala new delhi 110018, but mare than 1 year sai horlick ki supply nahi aarhi hai jis wjhaa sai mari sail pr buhat aaser pad rha hai horlick ki sail vase bhi kaafi jyada hai mare area mai but yhaa supply naa aane kii vjhaa sai buhat mushkil ho rhi hai apsai request hai ki jald sai jald mare yhaa supply shuru karai jayyy...

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Address: Chittoor, Andhra Pradesh, 517001

I have purchased horlicks 500gms bottle and when I opened it it is mixed with 70 percent of sugar and I have purchased one more bottle from other shop also it is also mixed with sugar the quality is very cheap now I have also purchased 5rs packet it is coming nail Polish smell and ten rupees packet is also filled with lots of sugar so please check the quality before sending to market

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Address: Mumbai City, Maharashtra, 400080

Purchased recently Horlicks pack of 500 grams from DMART store in Mulund. The product contains small stones and other materials. This is the second time my daughter has complained about it. This is harmful for my kids and will create problems for them. Need urgent help to connect to the correct person at the earliest. You can connect me on [protected]

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Address: Kannur, Kerala, 670591

One of the horlicks one kg bottle purchased from dsc canteen kannur on 19 november 2016 vide bill no.092952 when opened for use on 28 november was found infested with worms. Complaint has been given to the manager.
Incidentally the label read packed 08/16 and was on offer rs 34/- less which indicates that the stuff was obviously old or repacked to entice the gullible.
These are clearly unfair trade practices which calls for strictest action.
K krishnan mob: [protected]
Mail: [protected]@yahoo.co.in

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Nov 25, 2016

Karthik Mahendrakar's response insects in the horlics bottle

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Karthik Mahendrakar

from Mysore, Karnataka

Dec 2, 2016

Horlicks bottle has some insects

B

budgieuser

from Mumbai, Maharashtra

Dec 12, 2017

After the horlicks bottle is purchashed after two three days o[censored]se it starts to become like stone. so we have to throw the entire thing away. it cause of two things- 1- wastage of money, 2- less satisfaction all the time. it is not only with us but some of my colleagues are also complaining about it.

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Address: Kollam, Kerala, 691310

Kulathupuzha, kollam (KL) Oct 15 2016 Worms and bugs were reportedly found in a packet of "HORLICKS" oats purchased by a customer, ROBINSON here today, Â from a retail store.ðŸ˜–ðŸ˜–ðŸ˜–ðŸ›ðŸ›
some of the photos taken r attached with my complain
I noticed the worm after cocking. This is the first time I see this type of problm in Horlicks oat
I am regular customer for these product
So pls notice my complain

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Oct 15, 2016

Updated by Robinson Kulathupuzha PKD: 19/05/2016
Batch no: 19KA1K Q2

Oct 16, 2016

Updated by Robinson Kulathupuzha 15/10/2018
Kollam
I brought 1.4kg "Horlicks Oats" for Rs190. (PKD: 19/052018 and Batch no: 19KA1K Q2). I cooked with milk. After eating 2, 3spoon I noticed that worms in the Horlicks Oats. So I checked in cup of cooked oats. Their also I have notice many big and small size of worms
Is these a 100â„… natural and healthy oats.

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A

Anubha Aman

from Imphal, Manipur

Oct 31, 2016

I am a doctor at Patna medical college Patna Bihar.I bought a500g jar of Horlicks at a shop in Govind mitra road on 23 oct2016.Its taste was too sour not like regular one.I suspect that these people are selling fake products.Do consider my complain.

N

novelty111

from Mumbai, Maharashtra

Nov 15, 2017

I am a retailer Novelty super market vasant vihar thane maharashtra. the distributor is not replace the expire products He says that he will deduct a the amount less than landing cost.Please find the solution for the same.

D

Divyansh Kajaria

from Dhuburi, Assam

Nov 17, 2017

The product which is not to be sold in retail and to be provide free of cost with some other package is being sold without any MRP printed on it.

R

rajmanoharmanu

from Hubli, Karnataka

Jan 17, 2018

I Found small cockroaches like insect in women Horlicks packet. Shocked to see the insects from a Branded company like Horlicks.

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Address: 394210

Website: Google

Myself pharmacist and owner of yamai medical based at harinagar udhna. surat. your stockist now krishna sales is so far not visited my shop. even if i ring nobody lifts his phone. i am having expiries of horlicks boost. if you people are not taking care o[censored]s then you are compelling me to go further. i request you to do the needful and oblige. thanks.

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Website: www.horlicks.in

I bought Horlicks classic malt 500gm(carton pack) with batch number 25BB1B with a pet bottle free .I transferred the horlicks contents into a 500 gm Complan container, I noticed that the amount which horlicks provide as 500 g is too less to what complan provide as 500 gm.

The horlicks only filled three by fourth of the complan container, which is also a 500gm container.Horlicks is cheating by quantity.

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Address: 110070

Hi, Few days back I bought Women's Horlicks from the store ( Caramel flavour) and after opening it found that it was half empty. Since I was not well, under Viral, didn't have the time to go back and show to the shopkeeper. Please advice what can be done. Why this has happened when we are paying so much for the product.

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