Claimed

PepperTap Complaints & Reviews

1
Last updated May 8, 2016
Complaints 38
Resolved
0
Unresolved
38
Quick Links
Statistics
Share
Contacts

File a complaint to PepperTap

Having problems with PepperTap?

File a complaint and get it resolved by PepperTap customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PepperTap
Customer Service Contacts

PepperTap Phone Numbers

Phone
+91 88 8208 9000
0
2

PepperTap Website

PepperTap Head Office Address

D-126, D Block, South City 1
Gurgaon
Gurgaon District
Haryana
India
122001

PepperTap reviews & complaints(38)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akanksha sharan
from Hyderabad, Telangana
Report
Copy

Money not refunded

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:peppertap.com

I placed an order on peppertap on 24th april 2016. The order no. Is 2662280.
They cancelled the order and i have not received the refund, or any status update on the same.

The order was placed around 8 pm. And the cancellation was because the company was closing. They said that they will take necessary action, but nothing has been done from their side regarding the issue even after two weeks. Neither i have been contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manishmanohar
from Hyderabad, Telangana
Report
Copy

Money not refunded even after 10 days of cancellation of order.

Address:Hyderabad, Andhra Pradesh, 500078
Website:peppertap.com

Ordered some groceries in the name of Manish Manohar, wide order number 2662518 on 25th April 2016, but items were not delivered and informed that We (Peppertap) are changing the business and is not able to deliver the items. I asked the cancellation of my order on 26th April, which was cancelled also but till now I didn't receive the amount. Kindly look in this matter and resolve the issue ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dinesh131994
from New Delhi, Delhi
Report
Copy

Withdrawal of peppercash

Address:New Delhi, Delhi, 110088
Website:www.peppertap.com

I have earned 2600 peppercash via peppertap referral programme but when I contacted them to resolve the operational issues in my area they did remove all the peppercash from my account
After calling several times to cc I did not receive a proper resolution
As per terms of conditions peppercash never expires

I want my peppercash back or refund to bank before they close the company i.e. 30th april 2016...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:New Delhi, Delhi, 110075
Website:shop.peppertap.com/welcome

Order no: 2604552
Order placed on: 06/04/2016, ~ 7 pm

I placed the above-mentioned order at around 7 pm and got a confirmation about delivery by 10 pm in the night same day. Later got a message from peppertap around 8 that their executive have acquired the products and is on the way to deliver. I kept waiting till 11 pm but no one came to deliver. Later, the same night when i checked the order status on the peppertap...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
monika jessy
from Hyderabad, Telangana
Report
Copy

Money refunds

Address:Rangareddy, Andhra Pradesh, 500030

Order id 2536085.i have ordered on 22nd march.but at that time they said they don't have stock thats why i have cancelled my order.I paid the money through paytm. From that day i keep on checking my paytm wallet but money is not refunded till now.i want to order grocery but the money is not refunded how can i trust this company to order next time.And please refund my money as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vijay gawari
from Mumbai, Maharashtra
Report
Copy

Missguinding customers

Address:New Delhi, Delhi, 110062

Some pepertap employees Campaign their in south Delhi and he was saying i[censored] buy above 250 amount u can get 2.item free from us which 1 kg rice and 1 water bottle but still 2 days from delivery their is nothing I get free I complain on papertap customer care their is no response . They are missguiding customers wid fake promises
Order id
2487581...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hdsaxena
Report
Copy

Fraud on cash back 500

Address:Gurgaon, Haryana, 110017

They have offered Rs 500 Cashback on shopping of Rs 2000 cumulative orders from 23rd to 29th February 2016.
I had made 04 orders worth Rs 2003 and used FEB500 on every order. I have made all the payments thru debit card so I have all the records of payment amount.
The cashback of rs 500 will be credited by 1st of March 2016, which was not made, I have talked with their customer support so they told that it is in process as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunnyagrawal0009
from Mumbai, Maharashtra
Report
Copy

Late delivery.

Address:Ghaziabad, Uttar Pradesh, 201003
Website:Peppertap

I placed my ordee on 5 th march it was showing that it will be delievered by 09:50p.m. of 5 th march.Now it is 6 march and time is 12:23 p.m. I have not got my order uptil....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayu96
from Noida, Uttar Pradesh
Report
Copy

Unprofessional behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:shop.peppertap.com

I have ordered groceries and other household needs twice and both the times there has been non-delivery of the products.
First order Id-2382238 date- 16/02/16
on this date in the evening I received a message stating that the shopkeeper has acquired my order and will soon be delivered but the delivery never took place. Then i called the customer care of the company and asked about the delivery of my product. the operator told...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
ManpRit SuRi (MaNny)
from Noida, Uttar Pradesh
Report
Copy

I am complaining about my order no.2404547

Address:Ghaziabad, Uttar Pradesh, 201014
Website:shop.peppertap.com

I had order Grocery from peppertap on 21th feb 2016 and i selected the time 9'0 clock but it has not been delivered yet . Order number is 2404547, , Please solve my problem and give my grocery shortly and my registered contact no. with your website is [protected]. Please reach me on [protected]......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil Shrivastava
from Jaipur, Rajasthan
Report
Copy

Unethical behavior and no delivery even after online payment

Address:Gurgaon, Haryana, 302026
Website:shop.peppertap.com

I placed my order at 7PM (Order ID[protected] for which online payment was done and after 2 and half hour (9:26 PM) I received call saying that address is incorrect therefore delivery will be done in the morning but the address was same and I had also ordered from them earlier on the same address. Pepper Tap made different excuses for the delay which were inaccurate. Moreover they blamed me for putting wrong address, which was not true and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560079

PepperTap sales office is located in #36, model LIC colony, basaveshwarnagar, Bangalore-560079.
First of all this so-called company has occupied a residential property for their business, without understanding the inconvenience it will cause the neighbours.From morning 9 to late night 12 am, 1am, 2am, it is only crowded with men..cheap men laughing standing outside, staring cheaply at all passing by passing comments, shouting, throwing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SumitAhuja1
from Bengaluru, Karnataka
Report
Copy

Order id - 1926544

Address:560037
Website:shop.peppertap.com

Wow... Simply blown away! Ordered 14 items in my order id - 1926544 And guess the statistics: 1. 6 items the price charged was 1.5 to 2 times the mrp I have never cared to check the prices but when i did today, i was amazed at the cheating that you people are doing: Rajma - mrp rs. 47, paid rs. 85 Pears - mrp rs 40, paid rs.59 Urad daal - mrp rs. 68, charged rs. 95 And so on : (2. 2 items were wrong, ordered black chana,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavna talreja
from Mumbai, Maharashtra
Report
Copy

Amount paid but product undelivered

Address:Chennai, Tamil Nadu, 440001

Order no.1844661, placed on[protected] ws suppose to delivered by today 12 pm. But it's 5pm n product is stil undelivered. Now the com message us tht due to heavy demands the product is not available. And automatically deducted amount for undelivered product from our account ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar goyal123456
Report
Copy

Pepper cash deductions

Address:121004
Website:Www.peppertap.com

My registered mob. No at pepper tap is [protected], pepper tap deducted RS. 610 rupees from my account on 4th november, 610 rupees is a very very big amount for me specially for a student like me, , and also they are not refunding my amount, after complaining and sending emails so many times. They are agen and agen making excuses.. I m fed up of, now who will gonna pay RS. 610, its a huge amount. I am highly requsting u to take a powerful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushar goyal123456
Report
Copy

Order delivered to somebody else.

Address:121004
Website:Www.peppertap.com

My mob. No is [protected], my latest order in which i have to pay the delivery charge of RS. 10 has been delivered to somebody else.in the application it is reflecting me that order has been delivered, nor the delivery boy came to my home neither he called me, then how can he delivered the order so somebody else, i am highly dissapointed from the pper tap services. Really worst experience, i will not do shopping from pepper tap again.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110062
Website:shop.peppertap.com/categories

I placed an order no 1617173 and after that called the company to check that when will I receive my product they told me that within next 2 hours. When I have not received my products and it showed me delivered I immediately called and send an email to them. They told me wait for 24 hours time they are looking into it but nothing happened. I send many emails which were never replied by the company. After making so many calls every day they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

I have place an order with order id 1483897, on 27, oct 2015 but it is not delivered till now. Also i was unable to cancel the order right now as it showing delivering...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallik Madurgi
from Coimbatore, Tamil Nadu
Report
Copy

Cheating

Address:Gurgaon, Haryana, 122001
Website:www.peppertap.com

Order ID 981030, placed at 11.37 am on Oct 7, related to this order i had complained on refund of my payment, which was their system fault, company is not processing the same, they have verbally promised compensation on a recorded call, which they are not providing.multiple follow ups with customer care, seniors is not helping me out, not a single reply was given as per committed timelines. I have provided enough proofs to them through scanned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411041
Website:shop.peppertap.com/categories

I have ordered few items by making payments online and got very late delivery and top of that some items were missing. Delivery boy told that items were not available and he'll give those items next day morning but he didn't turn up. I kept on calling the customer care and the delivery boy and have told that the problem will get resolve in 24 hours but still pending. I've spend rs. 50 on calling so this is all seems unreliable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy