Hostingraja.in — Domain renewal problem

Address:	560016
Website:	www.hostingraja.in

I registered 2 domains on 19/8/2015 and 21/8/2015 with www.hostingraja.in a reseller off www.godaddy.com
I forgot to renew both websites on 19th and 21/8/2016 itself.
I tried to renew on 31/8/2016.but their support team said domain is expired.grace period is only 10 days.so If you want to restore you should pay 9, 000 inr or 7, 000 inr.

So I contacted their main provider godaddy.com support team.They said that it is 100% possible to rrenew domains.They said you should contact hostingraja.in support team.
but there is no use.
so I lodge a complaint here.