Ticket #424371,
Ticket #146773,
Ticket #422822,
Ticket #500266,
Ticket #874814
I have requested Hosting Raja team to migrate my domains and VPS hosting services on 05th January, 2023. But still not migrated and yesterday they suspended my server, without my approval they closed many complaint tickets WITHOUT RESOLVING.
I have tried so many times with no success. While I'm applying EPP code
with other domain servers the pop up shows like *These domains aren’t ready to transfer. You need to unlock them at the current registrar and enter a valid authorization code to finalize the transfer.*
I have shared (with screen shots) the hosting raja support person (Manikandan), but the issue has not yet been resolved.
I have reached the Other-technical team and checked everything, I'm sure,
problem with hosting raja sites only. Kindly disable registrar lock Recommended, regenerate the authorization code EPP Code, and provide the EPP code for 21stcenturycardiology.org and 21stcenturypublisher.org
Yesterday they sent me an invoice for renewal, even they aware of migration, intentionally they slow down my migration, suspended my account and now they are asking to renew of services.
I don't want to continue with their services, frequent down time and worst customer support.
As per conversation with Hosting raja service person today at 10: 49am, he said that VPS server suspended due to non payment and they are not responsible for data loss. Was this information helpful? |
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