Hostingraja — Techinical issue / wrong product suggest/ refund denied

Website:

www.hostingraja.com

We paid for domain transfer from GODADDY TO HOSTING RAJA INR 15000/- and after getting the money, Hosting raja is saying, DATA CAN NOT BE transfer.Need to pay addtional INR 10000/-. i refused to pay being they try to grap money sayign technical issue. they have given wrong product and asked for refund and they deny to refund it

Tax Invoice #HR/2022-23/4055
Invoice Date: 04/06/2022
Invoiced To
ATTN: JETZ GLOBAL LOGISTICS PVT LTD
NO 1 PORT USER BUILDING, WILLINGTON ISLAND
COCHIN, Kerala, 682003
IN
GSTIN Number : 32AAECJ7914K1ZG
Description Total
UNLIMITED Package - jetzgloballogistics.com (04/06/2022 - 04/06/2027) INR 27818.40
Domain Transfer - jetzgloballogistics.com - 5 Year/s
+ DNS Management
INR 3995.00
Promotional Code : HRSFIVECOUP56 = 56.00% One time Discount INR -15578.30
Special Additional Discount INR -3523.23
Sub Total INR 12711.87
18.00% IGST TAX INR 2288.14
Credit INR 0.00
Total INR 15000.01
Transactions
Transaction Date Gateway Transaction ID Amount
04/06/2022 Paytm 20220604111212800110168493555
903451
INR 15000.01
Balance INR 0.00