Hostingraja Complaints & Reviews

I purchased the Windows web hosting from HostingRaja on 05/09/2023 and the sales name is Rushiil. Before making the payment I confirmed with him that if my sites do not work or unable to handle the load then you will give me a refund and Rushiil agreed to it, he said I would provide an easy refund if you face any issues. So I made the payment of Rs. 8800.

After making the payment I tried to deploy the sites to the server and...

#376777,
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I have requested Hosting Raja team to resolve my issue on 16th Feb, 2023. but still not resolved and main thing is that the issue came after certain time regularly in 15-20 days. and without my approval they closed many complaint tickets WITHOUT RESOLVING. Support team is the worst and all errors.

Ticket #424371,
Ticket #146773,
Ticket #422822,
Ticket #500266,
Ticket #874814

I have requested Hosting Raja team to migrate my domains and VPS hosting services on 05th January, 2023. But still not migrated and yesterday they suspended my server, without my approval they closed many complaint tickets WITHOUT RESOLVING.
I have tried so many times with no success. While I'm applying EPP code
with other domain servers the pop up shows like *These domains aren’t ready to transfer. You need to unlock them at the current registrar and enter a valid authorization code to finalize the transfer.*

I have shared (with screen shots) the hosting raja support person (Manikandan), but the issue has not yet been resolved.

I have reached the Other-technical team and checked everything, I'm sure,
problem with hosting raja sites only. Kindly disable registrar lock Recommended, regenerate the authorization code EPP Code, and provide the EPP code for 21stcenturycardiology.org and 21stcenturypublisher.org

Yesterday they sent me an invoice for renewal, even they aware of migration, intentionally they slow down my migration, suspended my account and now they are asking to renew of services.

I don't want to continue with their services, frequent down time and worst customer support.

As per conversation with Hosting raja service person today at 10: 49am, he said that VPS server suspended due to non payment and they are not responsible for data loss.

We paid for domain transfer from GODADDY TO HOSTING RAJA INR 15000/- and after getting the money, Hosting raja is saying, DATA CAN NOT BE transfer.Need to pay addtional INR 10000/-. i refused to pay being they try to grap money sayign technical issue. they have given wrong product and asked for refund and they deny to refund it

Tax Invoice #HR/2022-23/4055
Invoice Date: 04/06/2022
Invoiced To
ATTN: JETZ GLOBAL LOGISTICS PVT LTD
NO 1 PORT USER BUILDING, WILLINGTON ISLAND
COCHIN, Kerala, 682003
IN
GSTIN Number : 32AAECJ7914K1ZG
Description Total
UNLIMITED Package - jetzgloballogistics.com (04/06/2022 - 04/06/2027) INR 27818.40
Domain Transfer - jetzgloballogistics.com - 5 Year/s
+ DNS Management
INR 3995.00
Promotional Code : HRSFIVECOUP56 = 56.00% One time Discount INR -15578.30
Special Additional Discount INR -3523.23
Sub Total INR 12711.87
18.00% IGST TAX INR 2288.14
Credit INR 0.00
Total INR 15000.01
Transactions
Transaction Date Gateway Transaction ID Amount
04/06/2022 Paytm 20220604111212800110168493555
903451
INR 15000.01
Balance INR 0.00

Since 4 days, I am constantly calling the support department and constantly getting the revert as we'll call you back in 10, 30 minutes.
I was constantly calling again and again, some of the calls were not received even. and the only solution I get after all these calls is, Please upgrade your plan,
Another solutio I got was that please optimize your code which I did several times and tried running it on many other servers out there and it was working really well on other hostings except for yours,
You see that someone purchases a dedicated server hosting and expects it to perform really well
Instead, I have got the performance even worse than a shared hosting which barely costed me around 1500/- rupees per year
I would expect that a 40K hosting should be far more better than a 1500/- hosting.
Earlier too got 100s of call for upgrading the plan
I am fed up of it and need a full refund
and as one of your executive straight away told me that we can't refund it because we can give you a solution for this
that is upgrade your plan which is madness as I can have a far more better working service on a shared hosting

I bought premium VPS hosting from Hostingraja.in because they said that the site would be highly available. But I could not access the site right now. I raised ticket but there is no response. Their service is the worst one I ever experienced in web hosting. The site is extremely slow compared to other hosting with the same plan. The site keep facing lots of problems. Now I could not sign into the cpanel as well. You can see it from the screenshot I provided here.

I have bought a domain and hosting plan from www.hostingraja.in on 14 Feb 2016, for my online shopping website www.roomymall.com, withing 3-4 days of purchasing this, I requested for SMTP Parameters, to send email to the users who ever sign up on my website, but upto 20 days they didn't provided me any resolution, Therefore, I requested for a refund, because due to this my online shopping portal will not work, so i needed the refund.

I have requested refund for the last 7 days i.e. approx on 3 march 2016, from that day to today(10 march 2016), I have called them more than 100 times, emailed them many times, and done the all which I have to do, But I didn't have got a single call from their side, not a single email about the refund, whenever I call them, they say me that, I shall get a message, email, or revert call back, within 10 minutes, but nothing is there.

I am fully frustated, each time I call, new executive receives the call, and ask the issue, I am tired of telling the issue as I have already told the issue for more than 100 times.

Also my ticket id raised at them is 643901, they are not providing any support, please do something. Please help me to get my refund.

I have attatched the screenshot which I have got from hostingraja, which includes the total purchasing amount, along with the date and plan.


the details by which I have bought the plan from hostingraja.in are as follows
email- mirnal.[protected]@gmail.com
Reg Mobile- +91-[protected]
Name- Mukesh Kumar Mannu