House Of Lehengas — Refund for purchased and then returned products, as they are of really bad quality

I bought a lehenga and 2 tops in combo offer. I received a very bad & cheap quality products. I have returned the products which was 400rupees for self courier. I have mailed them 5 times that I need amount in GPay or phonepe any wallet BUT NOT IN HOL Wallet. I don't want to buy HOL products again so why should I have money in HOL wallet!! Please resolve this issue. My order number ID is, HOL[protected].

I need complete amount of 2198 + 400 =2598 amount in my phonepe or gpay or paytm wallets.

WHY SHOULD I BARE THE AMOUNT FOR BAD QUALITY PRODUCTS BEING DELIVERED BY HOL!!!

Hope you can understand.

Kindly let me know what info i can provide more for resolving the issue. I can't see where i can send attachments.
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