[Resolved] Housefull — Ordered and not received more then 2 months | |||
Hello, I ordered a wardrobe online in Housefull.com on 31st August 2014 and paid amount of 5400 by credit card, later even after a month I did not receive any updated. Hence I called to customer care and they said we will deliver in other 10 days but did not so asked them to cancel the 16th of October. They said i will get the money back to my credit card and till now i did not receive anything, when ever i call to customer they say it will be done by next Monday. Below is the details: HDC No- 9953/2014/2233 on 01/09/2014 . Order Number: 53849 my email id : monica.p.[protected]@gmail.com what should I do now? Thanks, Monica Was this information helpful? | |||
Complaint marked as Resolved
Housefull customer support has been notified about the posted complaint. Verified Support Jun 12, 2015 Housefull International Furniture Customer Care's response Hii j.jacobmaria,
I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request you to please call us on[protected]/9786 and we will be happy to help you. you can also write us at [protected]@housefull.co.in
Awaiting your reply and details.
Regards,
Anees Shaikh
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+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
On August 15th 2015 I have ordered on study table (order #77761) HDC No. 9953/2015/1458. After two days I got a call from your customer care representative. He told me there is no stock so I was promised the amount will be refunded with in 4 to 5 working days.
I have given them enough reminder call, always they were able to convince me that we will refund the amount with in four to five working days. But till date I dint get the money back.
Please do the needful. I dint realize that Houseful is this much inconvenience to the customer while ordering the product. I am repenting on that.
Already I sent mail to [protected]@housefull.co.in but there is no reply.
My mail ID: [protected]@gmail.com