My account was hacked on july 2022, I have been trying to retrieve my account since then. At first they are responding to my emails, and when this august, i tried to contect them again for the 3rd time, after getting my retrieval process being declined FOR THE 2nd time. This time i added MOST of my info i know and i added refund with the recipts i have. now, today, they are no longer responding to my emails, and yes, its completely being ignored when i bring up money. Don't let me start on this. Being honest or not, we all know that hoyoverse account support is the worst. Was this information helpful? | 
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