[Resolved] Hp — Accidental damage protection

Paras Oberoi

from Kaithal, Haryana

Address:	110062
Website:	HP.IN

Hp done fraud. Hp provide 1year accidental damage protection along with the warranty for 1 year. I was registered for it and my laptop was meant to be repaired for free under adp in case of any accident. On 29th oct 2015 i accidentally broke its screen and it was to be repaired for free . First they made m e wait for nearly a month and then suddenly rejected my repair request.

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Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2015

HP India Customer Care's response Hi Paras Oberoi,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Verified Support

Nov 25, 2015

HP India Customer Care's response Hi Paras Oberoi,

I have sent an Email to the address you provided in the post, please let me know your computer's serial number so I can help you better.

Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.