[Resolved] Hp — envy laptop

[Resolved] Hp — envy laptop

L Lali Reji from Delhi, Delhi

Not satisfied with the product. Ordered a wrong product and now wanted to return it back and buy a new product. I really want to have a touch screen laptop. Please do help me to return this product. I don't exactly remember but when i saw before a month, it showed that the product is a touch model but now when i ordered it, it isn't a touch model. Customer satisfaction is your motto so please do help me in this situation Was this information helpful? No (0) Yes (0)
Dec 7, 2019 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. Verified Support Nov 05, 2019 HP India Customer Care's response Hi Lali, Thanks for getting in touch. Sorry to hear that and appreciate you bringing this to my attention. Kindly email me the invoice/bill copy along with your contact number and best reachable time. Also please include the HP laptop serial number with previous HP case numbers if you have any. I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) Or You could also write to us: hpsupport.[protected]@hp.com Please visit HP Support Forum www.hp.com/supportforum for further help. Thank you for your support.
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Nikhil_Nevase

from Mumbai, Maharashtra

Online payment done for hp gas through citrus payment system. But payment no showing in hp gas office. So they ask me for cash payment. Please find my attached payment details and refund my payment immediately.