HP India — about false delivery of laserjet printer.

Address:	Jaipur, Rajasthan, 302021
Website:	hpindia

Hello, i am abhishek kumar joya from jaipur, rajasthan.
Day before yesterday, i purchased a laptop and a printer from hp world shop no c7, jayanti mkt, mi road, jaipur-302001 and i got the printer delivery yesterday night. I told them to show me a good printer as i don't know much about printers. They showed me the laserjet pro m1136 mfp and told that it is a very nice printer. They didn't tell me that it is a black and white printer. For my study purpose, i wanted a color printer but now this printer has no use for me. I didn't used that printer at my home, because i got it on yesterday and i had not the blank papers with me. I told them my problem with this printer, but they refused me to exchange the printer with the color printer. This is totally the fault of company and that shopkeeper and i am facing the ridiculous result as this printer is not my requirement. They cheated me and sold me this black and white printer.
It have not even completed 24 hours of printer delivery.
I want it to be replaced very soon.
I am hoping a positive reply very soon.
Thank you
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