HP India — About laptop S No CND9521PBK | |||
Hi sir/madam Good evening we purchase laptop from flipkart on 3 March 2020 after 1 month I am getting error in my display screen I am unable to reboot it I am complaint to hp customer care through virtual assistant have lockdown guidelines it was resolved after 3 months literally, they replace new hard disc it was working fine but later 2 months 15 days after suddenly the screen was blank again make complaint it was resolved after 40 days and replaced mother board at this time and again later 2 months again same problem persist again I am raise a complaint finally resolve after 40 days. On April 7 th yesterday again same problem persist now they replied when I am raise a complaint the product is out of warranty. Will u please think if you have in my position what you will did? Literally 170 days I am unable to utilize it please consider my request either resolve my issue or replace with new product without providing any warranty. Please consider with your heart sir. Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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