HP India Complaints & Reviews

third class service mera printer 8 month main 2 bar kharab ho gaya hai last time 10 din lage thik hone me aur is bar abhi tak thik nahi hua hai 8 din ho gaye hain complaint karaye hue.

Hi krcindia,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Hi Akshay wats,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

Despite my complaint dtd. 24.05.2016 no company representatives has contacted so far to resolve the said complaint. kindly look into the matter as soon as possible.

sarita chauhan email address [protected]@gmail.com

Hp India — HDD fail

Sir, We have desktop HP Pro 3330 Small Form Factor. HDD is failed in this desktop. SR. No. : INA230Y9KM Product No.: B4K61PA#ACJ

Hp India — HP Laser Jet P 3015 Printer showing error

Printer showing error Jam in fuser area, code 13.31.00

HI bhavik oza,
I am sorry you had such a bad experience. I'd like to try to help. To the confirm the possible reason, Why Internal HDD is not detected in your system. I give you some basic troubleshooting steps. It may help you to solve the issue.
-Try to use different Port on same MOBO.
-Try to use different SATA cable.
-Try to use different HDD with same MOBO.
-Try to use HDD in another computer.
-Try a different disk to make sure that the problem is with the Port and not with the original disk.
-Try to connect HDD with working computer and run the diagnostics tool from the manufacturer of hard drive in system, it may help you to find the issue.
Hope it helps. Keep me posted.

Hp India — CPU not working

While switch on the computer, no signal is coming from CPU.

Hp India — scanner error 12

scanner error 12

Hp India — Mouse Not Working

Dear Support, I am Using HP Prodesk 400G1SFF With 3 year Warranty. With this pc Mouse not Working. PC S.No - INA432QNZ8 Mouse CT No. - FCMHH0C5DCKL35 My Email ID is - [protected]@horizonbpo.com My Name - Manoj Fagna M-[protected]

Hp India — HP DL320e Gen8 Server

HP DL320e Gen8 Server not getting switched on.

Hp India — Hard disk problem

we have HP desktop PC with product ID- SGH405S69Y. which hard disk is now become unfunctional. so kindly request you to log this complaint do the needful urgently.

Hp India — computer problem

computer not started - cpu no.sgH410Q19M contact address- district supritendent of land record office, collector office campus, yavatmal, dist.yavatmal-445001 [protected] mobile no.[protected]

Hp India — regarding touch pad

Dear Sir My laptop touch pad not working properly previously 25-30 days. Please arrange technician for touch pad repairing.

Hp India — Wifi problem

I have brought a laptop last month and now i cannot connect to any wifi it just connects and disconnects instantly...I seriously regret to buy a hp laptop and i hate it there are so many complaints and no one responds

Hp India — battery problem of pavallion series. laptop

Failure id. 9LU7JW-74H7LL-MFPV7G-CODX03 Product id. JZC48PA#ACI

Hp India — hp laptop service

required service for laptop

Hp India — defolt peace and service is not satisfy

consumer vijaya shinde [protected] from juinagar navi mumbai the service is not given by arcee electronics vashi

hp pavilion 15 notebook pc — num lock not working and laptop is getting overheated

my laptop number lock is not working and it is getting over heated when i m using...so please resolve this as soon as possible . So that I can use it for my college purpose.

Hp India — Stolen Laptop

Hi Sir/Madam, My HP laptop Pavilion dv6 3127 has been stolen on july 1st at coimbatore. Some unknown members have stolen the product.Please help me out to find out my laptop.

Hp India — hp laptop

not working

Hp India — HP PRINTER

i have bought a HP Printer model no M-126 nw Wi-Fi it is not properly work in my Office i m not satified for Hp Service.it is very bad Service my contact no is [protected]

Hp India — Desktop Elite Desk 800 G1 issue

This is to inform you that one of our system HP Elite Desk 800 G1 USDT which was restart automatically during scanning and printing command, when we shutdown the system it gets automatically restarted.

Hp India — printer not propely working

sentence isgetting printed partially.

Hp India — OSD lockout for HP monitor

OSD lockout is not resetting

Hi cejalgaon,
I understand you are stating when turning on your computer you are getting automatic startup repair, is that correct?
You may visit the link below from HP to check if it can help you to resolve the issue.

http://support.hp.com/us-en
Hope it helps.

Hi Swapnil1,
Try this :
Option 1. Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then boot up.
If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get updated drivers software for that particular device

Option 2. I suggest you to boot the computer to Safe Mode and check if the issue occurs or not. Safe mode starts Windows with a limited set of files and drivers. Startup programs don't run in safe mode, and only the basic drivers needed to start Windows are installed. Follow the article below to boot the computer to safe mode.
Refer the article to boot to Safe Mode:
http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode

Hope it helps.

Hi viswani,
It might be a hardware issue. In the meantime, do you have any kind of temperature monitoring program installed? If yes, then would you mind sharing with us the temperature for the components that you can monitor? Just a suggestion, for better performance and for life of your system, you just add a good casing for PC and combine with a liquid cooling system on it.
Good luck.

HP laptop — not working menu of windows 8

my laptops model no-15-roo5tx & product no is G8D29PA#ACJ since last 5-6 month my laptop windows 8 all menu not working not a single application open up PLEASE GUIDE ME OR HELPME

hp laserjet M1005 — PRINTER IS NOT WORKING

OUR PRINTER IS UNDER WARRANTY IT DOES NOT WORKING SO PLEASE SEND SERVICE MEN TO CHECK IT . FROM TILAK RAJ DUA MOB [protected]

Hp India — display and touch pad problem

hello sir, laptop ki display mai jagah jagah white spot aa gaye hai. or touch pad proper work nhi kr rha h. or space button bhi problem krne laga h. or ye problem on screen jyada face krni padti hai.

Hp India — installation charges extra liya gaya he

Dear Sir, Plaese kya aap bata sakte he new laptop lene per installation chrages alag se dena hota he? Vikash mimrot indore mp mob. no. [protected]

Hp India — Gas leakage smell

Hi, We are bale to smell gas leakage through out we are cooking. PLease resolve the issue soon

Hp India — problem with printer

[protected] SIR, MY PRINTER IS not working form 2 days it is shows all lights when on it pls tell me what should i do i need 2 print my hoilday homework

Hp India — printer not working

the ink cartridge carriage can not move.

Hp India — printer not working

printer not working properly

Hp India — DESkTOP Is not working

My desktop model no. SG3630IL and serial no. INA8390G6P

Hp India — Printer Not working

Sir, Printer Not working, Paper Jam. Serial No : CN4C82H19R. My cell : [protected]

Hp India — recovery disk out of market in hp centre

i brought a hp laptop 5 years back.model no is-G62-361TX.i got original windows 7 home basic with the laptop.but now my recovery disk has been crashed.when i am going to order my disk from hp centre they told me that it is out of market.

Hp India — Paper jam

paper jam in printer

Hp India — Printer Quality is not clear

I purchase Hp Printer Laserjet M1136 last Sunday i print only 10 copies but now today i print another copies they print very light and print not whole document some are missing words.

Hp India — Want to replace my laptop

Dear hp,
I am purched your laptop on dated 9.5.16
But its not working properly
So plz replace my laptop as swap and provide me new
Name-bahadur kumar

Hp India — Hp Laptop , serial No. 5CB305068B

hard disk error showing

after warranty

dear sir, MY PRINTER HAS EXPIRE WARRANTY NOW I WANT TO SUPPORT FOR REPAIR FOR CARRAGE BUT MY AREA SERVICE CENTRE WAS TOTALY DENIE FOR SERVICE SO PLS SOLVE MY SOLUTION RATAN KUMAR VERMA ALLAHABAD [protected] [protected]

CNNECTIVITY PROB.

when i connect broadband network in laptop, it does not connect. shows some modem or adopter problem

hp printer status and alerts has encountered an error

Whp printer status and alerts has encountered an error and cannot be recover. windows version WIN32NT-5.1.2600.131072 hp printer status and alerts version: .050.304.00153 serial no: CNF1W00433

voice tab problem

Sir, We have bought a hp slate 6 voice tab on[protected] through snapdeal.it was hanged yesterday during software update. Hope you will respond to this email.

Hi saiberspace1,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com. I will contact you again as soon as I get your information. Thanks!

I am an HP employee. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum（ www.hp.com/supportforum ） for further help. Thank you for your support.

HP — Redemption reference key for mcafee security

I have purchased a hp pavillion notebook 15-ab032tx and prooduct no. M2W76PA3ACJ and serial no. is 6CD6173XGS . I want my redemption key or license key for accessing the total security of mcafee total security

HP — Offer claiming

Still i didn't got orange headphone and wireless mouse i also claimed offer paying 2990... redemption code[protected] serial no-cnd5210zhm model-15-ac042TU

Rashi,

I have dropped an email to the mentioned support id with the requested details. Though skeptical at this point of time, I am giving it another shot based on your response. If my case is acted upon with due fairness, i will withdraw my statements made here.

Sai

Hp 15-ab035tx — Reject

If i send cheque once again then my redemption process again?

HP Laser Jet — Hp laser jet 1005 printer dispiay errar20

When printer strated Errar20 show and no Scan paper

HP — Laptop bag is damage

Sir, Laptop bag is damage

hp laser jet m1005 — supply problem

i have purchase hp printer near about 10 months leter my printer is dead no supply show the printer please solve this problems thanks

Hp India — printer

my printer not print clean and all text file. and some words print clear and left side text not print

HP laptop — All

case id-[protected] its my great mistake in my life that i have brought hp laptop

HP — status not showing for submitting my aadhar

As per npci after depositing my aadhar card its not showing linked with my LPG and bank.

Hp India — laptop battery not charging

i had purchased a HP Compaq 15-s001TU Notebook (4th Gen Ci3/ 4GB/ 500GB/ Free DOS) (G8D87PA) in June, 2014. The battery of my compaq laptop is not charging for the last 2-3 months.

Hp India — Not working & show scanner Error-12

I am purchased One Hp LASER JET M1005 MFP PRINTER FROM Jaipur, Rajasthan My printer shows SCANNER ERROR 12 on display board please solve my problem. Problem- Not working & show scanner Error-12

Hp India — usb malfunction

yesterday i had been took a laptop model hp pavilion ab030tx the usb at the left of the laptop is not functioning usb next to HDMI port

Hp India — LAPTOP KEY BOARD NOT WORKING

PRODUCT SERIAL NO cnd4181Y12 PRODUCTnumber G8D27PA product description HP-15-r007TU Notebook pc hp care pack serial number xq5g48y6792b my note pad key board not working

Hp India — No one is replying my mail

there is some problem on my laptop touchpad.Left button is not working propery

Hp India — Print quality is poor

Dear sir, my hp lasser jet print quality is not propper

Hp India — no service

10 din se engineer nai aaya hai...har bar agle din aane ke liye bolta hai..or phon bhi nai uthata...i m disappointed

Hp India — Hp laser jet m1005 MFP - scanner error - 12

Hp laser jet m1005 MFP multifunction printer so print the page but cannot scan and xerox so please provide service engineers. tnank you

Hp India — hp laptop

not working lap

Hp India — ADP REGARDING

MY LAPTOP SERIAL NO 5CD406284H. LAST TIME ACCDIENT IN MY LAPTOP BUT HP CARE IS NO CLAIM ME LAPTOP IS IN-UNDER WARRENTY TOTAL ADP CERTIFACTE .

Hp India — HP Desktop C2500 Keyboard not working

HP Desktop C2500 USB Keyboard not working properly

Hp India — CD Writer not opening

CD Writer not opening, all options new desktop Pc under Warrenti Sr no. 5CM41501L7, MODEL NO 18-1310 IN

Hp India — about charging

When charger is connected to my HP 14-r113tu notebook it is indicating that its not charging and charger is connected

Hp India — my hp laptop keyboard is not working properly

my hp laptop keyboard is not working properly customer name yakesh, HP laptop mobile no :[protected]

So the end result of another round of HP customer service intervention in my life is more wastage of my time and unpalatable consumption of a brand new unsatisfactory technical explanation to replace the old nonsensical technical explanations that i endured before. Perhaps the social media team that picked on my post for redress made a sincere attempt but their efforts were rendered superficial by their engineering/case handling team which lacks basic comprehension of what the customer really went through with their product.

While HP customer service did look into the request again, they simply reverted back to their stance of not covering for the defective LCD screen even though its still under warranty. I saw an improvement in their techie explanations from my prior entanglement with them. During my first exposure to their "technical" treatment, they had told me that the defect could not have happened while watching a movie completely belying my real experience. Then after my resistance, they changed it to you could have probably poured liquid before watching the movie.

Now, after the social media team picked off from my post here, they have concluded with a whole new explanation that it is due to unintentional damage because of pressure exerted between layers that resulted in the liquid seepage in the LCD. When pressed by me to understand who or what applied pressure to cause the liquid seepage, i didn't get a clear answer. So going by my experience, since I really dont have monkeys around in my house bouncing my laptop up and down, the mere pressure of simply using this unfit product on a day to day basis must have crashed its screen.

Long story short, i got one more new BS explanation with the same evasive result that they cant cover for this product defect under warranty. They did offer me a discount on replacement ! Nice try indeed after being once bitten. Like i am ever going to be sucker enough to trust another HP part or product again which might fail me unintentionally causing me to wind up with all this bother once again.

Current not supplied to printer

Hp 1050 desk jet.current is not supplied to the [printer.lease solve the issue.

Hewlett-Packard India [HP] — No satisfaction

I usually buy your products, but recently it was unsatisfactory.

HP Pavilion Laptop — Switch is not working and automatically create a wrong password in lock screen

Sir my self asutosh sahu brought a laptop from srimaa computers jharsuguda(odisha)768202 on date 21/05/2015, there is a problem in my laptop which was mention above on complaint subject. so i need a serivce for my laptop.

HP — Wifi not working , window problem ,charging problem

I have recently buy a HP laptop model no. 15-r284TU but my wifi driver is not working ... when i am trying to charge my laptop, the screen blink, there is many problem with window os too

HP — Out of order

Not taking the papers inside.

HP Laptops — Display problem

I am having display problem with my HP laptop model HP r203tx ..it is showing vertical colourful lines and this is for the 3rd time since 2 months of purchase ..please give some advice on this concern .. Contact - [protected]@gmail.com

HP — Software installing problem

Hi all, i purchased a new laptop with windows 7 64 bit . Hp is - ro33tv sini - cnd441d46z pini - j8b 79pah acj i have been having problem while installing software (revit) show some .Net file is missing .

Hp India — Subsidy not received

Since the start up of subsidy system I havent received any subsidy to till date.

HP — webcam is not open in my laptop

when i opened webcame then that time notified to me you have some troubleshooting problem and info and something wrong with your camera please check the manufacturer's website, so you solve this problem immediatly

HP 630 Laptop — Overheating & Performance Issue

I have HP 630 Laptop, Core i5 Second Generation, 2 GB RAM, 500 GB HDD. Now I am facing overheating & performance issue with it. I want to update RAM as a 4 GB. Please resolve onsite asap

Hewlett-Packard — hp p206tx webcam not working

It was happening from 21/06/2015. I just start the camera the flash light blinks and the camera gets minimize .

HP — Not changing the laptop parts still laptop is in warranty period

A black spot spread day by day on my laptop screen . Still laptop is in warranty period but the hp service center agra deny to correct the problem .

Hp India — HP LASER JET M1005 MFP

I HAVE HP LASER JET M1005 MFP PRITER, PRODUCT NO. CB376A, SERIAL NO.CB[protected]EN, IT IS STOP WORKING ( AFTER A SO MUCH EFFORT NOT ABLE TO START IT AGIAN THERE IS NO POWER)

HP laptop — webcam issue

my hp laptop webcam is not seen in device manager and other . one time customer care engineer came and solver my webcam problem and after one day is same problem in my laptop .

Hp India — About scrath repairs on HP VOICE TAB 7

I m a customer living in pune and want to make my scrath repairs OK but customer service is the worst always they are offline or busy ...

Hp India — CPU not working

my Hp computer cpu does not workin

HP — HP laptop - mouse pad not working

I have bought HP LAPTOP on 31/01/2015 - Product Name HP 15 Series, Product Model 15-R065TU, Product Serial No-CND4505TNX . Since than mouse Pad is getting hang again n again while using the laptop. pls resolve this issue

Hp India — Laptop battery backup

We have bought a laptop model no 3160hmw, serial 5CD5194KGO and the problem is the battery backup is very low while battery is full charged

Hp India — Hard drive problem

Unable to detect hard-drive Srl no: 2CE3270QQR

Hp India — hp desktop is not working

DESKTOP NO. S/NO/ INA 452YYCT PRODUCT NO. QZ709AV DESKTOP NO. S/NO. INA 452YY3J PRODUCT NO QZ709AV BOTH ARE NOT WORKING, CANTT TURN ON, WE'VE CHANGED POWER CHORD.

Hp India — KEYBOARD BUTTON NOT WORKING

we have purchase hp keyboard...P/N No. 691725-D61, Model- K45 Two button in not working

Hp India — booting

hp 18 pavilion desktop computer is not boot and show display. I have already ago complaint by not reply please I request immediately solve this problem. Thanks

Hp India — not working my laptop .very slowly working

when my computer start they can take long time to become ideal and any task perform my laptop very slow to respond ...

Already sent the details, still no response from your team.

consumer No:210032

I booked my cylinder online on 07/06/13 ....I received an confirmation SMS and then on 15/06/13 received an SMS stating that the booking number is cancelled. Now I am without refilled cylinder ...what to do?

HP Compaq Elite 8300 Microtower Desktop

HP Compaq Elite 8300 Microtower Desktop S/N: INA321R79L P/N: D0P93PA#ACJ Problem: Weak SMPS

One line is showing on the screen

Some days one line is showing on the screen of my laptop. I think it's a screen internal problem.Pls short-out this problem as soon as possible.

Printer Showing Error Messages

Printer Showing Error Messages while printing the document. Always show the message FAX Printing While faxing it shows Connection Error

Dear Sir,

I have HP Printer model No 5811 DeskJet GT 5810 All-in-One Printer series. it has serial No CN76O5G17106B8.
The printer is not working and showing error photograph is attached.

Kindly help us or provide the technical support or engineer.

My address : D 9 Green Garden colony opp. Minocha Petrol Pump mungeli road, Bilaspur CG 495001
Contact No [protected], [protected]

Offer of cash back 6000 is not send to paytm wallet i have taken hp ac-119tu(N8M15PA)L..

Hewlett-Packard India [HP] — Linings on display scerens

Small linings are coming on display screen.

HP — Pavilion notebook 15

Even after writing the correct wifi password it is dhowing that the password is incorrect . these is the 2nd time i m reporting the problem to you

HP — Price fraud case

A shopkeeper has done fraud regarding the price of laptop. he has charged me 38500 instead of 33490

HP — Printer not working properly

My hp printer is not working properly. I called at the given number 2 times but my problem is still not solved. Hp service is hopeless.

Hp India — Pavilion desktop faulty not working.

My ALLIN ONE DESKTOP A256in HP not working.no replacement from HP INDIA.12 days gone by.wish unit replacement

hp...15-r032tx — Wifi connectivity

All the available wifi networks are beung shown but i m not able to connect to any of them, evem if the security is open for the wifi router.

HP — Hardware problem

My laptop cant start before three days...

HP — New laptop not functioning properly

When headphones are plugged in speakers are still playing in brand new laptop

HP — laptop not starting

I have called no. of times to the hp support number [protected] . they say that thier workers are busy each time..not a single time my complaint has been heard. I am really upset with useless warranty period I have been provided.

Hp India — Booting Slow and Disk usage up to 100%

Hard disk Making Noise Has 8GB Ram and 1TB HDD recently Bought

Hp India — hp desk jet ink Printer 3545

hp deskjet ink printer 3545 series Scanner Problem and this Printer always showing the an Error Code...2f

Hp India — Regarding Windows

I am purchasing a HP 15-R060TU Model Notebook with dos mode. My question is can i install operating system Windows XP in this model

HP — laptop not working properly

Not working properly, hanging problem, charging problem, buttons are not working properly

Plotter HP DesignJet Z5400. Serial no. CN4494K020 Product no. E1L21A

A new plotter was purchased by NHPC ltd HP DesignJet Z5400 a month back, but it was not yet installed properly. Serial no. CN4494K020 Product no. E1L21A Engg Geology Department (Room no. 326) NHPC Ltd Sector 33

Hi Nagendra KV,
I'm sorry you had such a bad experience. I'd like to try to help. Based on your post, its may be a hardware issue. I give you some basic troubleshooting steps. It may help you to solve the issue.
To check if it's a motherboard or cable issue:
Try to use different Port on same MOBO.
Try to use different PATA cable.
If possible, try to use different Hard Drive with same MOBO.
To confirm if it's a hard disk issue
I am pasting a link below to confirm about the noise weather its normal or abnormal:
http://products.wdc.com/support/kb.ashx?id=GRzY3H
Hope it helps.

Keyboard not working

A few keys not working

please do my complaint fastly, i will give comment /feedback on your performance..

I purchased a laptop 4 months back in 26 dec 2015... But this the worst laptop i hv ever seen.. My display is not working operating system not working... I gave my laptop to hp service center but god knows wht they did.. Y r u payng these kind of people.. In 4 months i used my laptop for 30 days only... Kindly do smthng

Cpu is not working from[protected]
model no:450-011 in
serial number-ina533pd9t
there is some power deficincy in cpu,
the monitor also show in black colored display

HP Notebook — Ac 15-120TX

Could not reach me any confirmation mail for two year extention warrenty. my confirmation code no. 90089289. My product serial no. S/N-CND5335796

HP — Ordered package not received

I purchased back to college package ad for that i have paid 1500. In that i am supposed to get a wireless mouse ad a headset but i didn`t get that. it is an online purchase. i want my order to be delivered as quickly as possible.

HP — Not functioning HP desktop computer

Hp desktop computer is completely dead.power not coming to cpu and monitor. desktop serial no-INA327SRXX MONITOR SL.NO-6CM3150 Z8R PURCHASE YEAR-2013

Hp Printer 1515 — My printer krav

Our Hp 1515 printer is Krav Hup printer complaint we have not yet had a hearing and did not have a mechanic arrival

HP — Laptop charging problem

Mere pas hp ka laptop hai jiska charger laptop se connect to ho raha hai but laptop charge nahi ho raha hai mai kya karu laptop tp warr. me hai.

HP EStore — Order not delivered - It is 50+ days since we made a purchase on HP Estore

We have placed an order in HP Estore 50+ days back and the order has not reached us. Umpteen phone calls to customer care and e-mails have not resolved the issue! It is really saddening to see this sort of poor service from hp!

hp laserjet pro 400 mfp m 425 dn — 50.3 fuser error

When i on printer then show 50.3 fuser error and similerly i am printer off then on same problem in creating every time .

HP — To change serial number

Sir, i bought a hp laptop from snapdeal. and registered for the ADP, but i wrote last letter, incorrectly which is 'M' instead of 'N'. serial no. : CND5203SSM

Hp-compaq — Four slightly small white spots are coming on the display, also coming on the BIOS screen

Product G8D87A#ACJ Serial CND42324R9 Model 15-s001TU Rev:2211-100 Name : Ram vinay mandal. Address : D-259, Trenching Ground Road, Garden Reach, Kolkata-700024.

internal speaker

Sir, my laptop is 610 HP Compaq, internal speaker of this laptop is damage so want i want to purses internal speaker for my laptop, so plz tell how can i purses ...this internal speaker, my comt. no [protected]

About hp 32 gb pendrive

I bought a pendrive hp 32 gb from www.hangamasales.com but i am facing problem in pendrive .