HP India Complaints & Reviews

I had purchased two years extended warranty pack for my laptop which is valid till July '15. One of the keys stopped working and I lodged a complaint on Feb 1 vide Case ID # [protected]. It's been two weeks and there has been no resolution. HP has not bothered to communicate and let me know the stats. The apathy of the Co is despicable. First they told me that the dealer has not updated the warranty, then they said that the warranty has expired. I have provided them wiht the invoice and warranty certificate. If there is any issue they need to sort it out with the dealer. Why is the customer being held to ransom. When I ask them to put down the reason for not attending to my complaint they do not wish to give a written communication. So I fail to understand what the real matter is. But at the end of the day one feels cheated and let down. Not expected from a Co of HP's stature.

I purchased a two year extended warranty from HP which is valid till July 2016. Now one of my key board keys is not functioning. Lodged a complaint with Cusotmer Care on Febraray 1, 16. Despite a lapse of two weeks they have not repaired my laptop and there is no official communication from the Co's end. It is a nightmare to get throgh to their Cstomer Care and the staff there are jst not sensitised to deal with customer complaints. They are not even providing me with the name of the person to whom I can escalate the matter and get it resolved. It is really sickening.

HP 15 AB219TX Laptop No. 5CD5324Q6R FROM M/s Deepak Traders, GWALIOR, vide Invoice No. 1323 dated 7.10.2015.

The body of the Laptop got cracked as it slipped down from the desk(table).

The Laptop, preloaded with Window 10 does not respond to Photoshop, Window-7 MS Office and Sketchup.

kindly direct your executive to replace the body and look at the software problems.

AJAY GOYAL
B-202, AMARKANTAK APPARTMENT
SAKET NAGAR
TANSEN ROAD
GWALIOR

I purchased hp slate 7 in six month, this tab screen found broken initial on purchase.after this battery not working. Both work done by service provider. Now it's touch not working .I submitted for repair after that now it's touch not working. All time switch off and then it working. I am freedof. My name yogendra singh and product Product Model: G1V99PA
Product Name: HP Slate 7 6101ra VoiceTab
Product Serial Number: 6CY445BG68. Please help.

Dear Sir,

I raised my complaint on dated 12/10/2015 and my case ID is [protected]-471. HP third party engineer visited my location on the very same day. He did not do anything to fix the issue However just screwed my laptop . Later on he took some pictures of it and went away. Moreover he did not check any failure of the product, did not run any test to identify the situation and did not even try replacing the parts to check where exactly the problem was. More the pictures that they have shared can be because of the moisture, which usually happen in winter season.

HP product should be compatible enough to safe guard from these issues as these are not created one by the users.

I am surprised that I am a single handed user of that laptop which we keep on a very safe place there is no chance of such happenings.
Moreover that engineer did not perform any test to confirm about the problem. without checking he simply tried putting the blame that its a water causing issue. If this of service is happening to such a big brand, there is no use of continuing the services. For me, It seems a self created issue by HP engineer to taken out money from our side as whatever he mentioned is not valid on any grounds.

Please take a appropriate action against HP.


Product description: HP Pavilion 14-n201tu Notebook PC (ENERGY STAR)
Product number: F6C51PA
Serial number: 5CD3473S41


Thanks & Regards,
Anil Kumar Shukla
([protected])

Ordered HP Laptop on[protected], HP Notebook - 15-ac083tx_Laptop @ Price Rs. 34425. from http://www.hpshopping.in/Laptops sites.

Order No. 681371

AS discussed with HP they promised me to deliver it up to[protected].
The website showing the estimated delivery is 15 October 2015, which seems to be wrong because current year is 2016. I also tried to contact HP tool free number service desk but they unable...

I, Harshit Mittal, purchased an hp notebook 15-ac034TX throught flipkart on 6/9/2015. With 1year of accidental warranty.
Now, i'm facing an issue with my product and i even tried to register my product to claim the warranty 1 month ago but some error occurred.
I contacted the hp officials on e-mail but they refused my claim and said that i had to register the product within 1 month of purchase.
No one including the hp authorised seller or some one from hp notified me of the fact that the registration has to done within 1 month so i couldn't do that.
I feel totally cheated and i can't afford to spend money to have my laptop repaired my myself so demand my claim for accidental warranty must be issued.
Laptop serial no- CND5207T4Z
Name- Harshit Mittal
E.mail- [protected]@gmail.com

I purchased hp printer model no.2131 from reliance digital in alwar rajasthan in which you provide its CD driver of model no. 2130. because of this i m facing problem in installing in laptop for my work. so keeping in mind my problem. as my work is also getting delay, pls provide me CD of model no.2131 as soon as possible.i will be very thankful for this.

Hi
I am using hp pavilion 23 since last 2 years. My camera is not working properly. It's coming very unclear. Kindly send your engineer to make it perfect.

product category: hp
model no: aio
model no: 23-Bo26in
Serial no: 3cr2810knf

While using laptop it shows error found(cheaking in internet)...restarting your pc0%...
shows in blue screen

I have complained you about my wifi as well as webcam but hp is not taking care of me i didnt saw such a company this is a worst company in india my

HP Lasejet P3010 Series, Model No-CE528A, Printer not work properly UHBVN Rajiv Gandhi Vidyut sadan Pehowa Chowk Kaithal

I am submitted my laptop in nehru place, New Delhi on 25 jan i have purchase on 10 feb 2015 but i lost my bill the executive said me its not under warrenty coz i dont have bill and they said you have to pay 500 for checking charge i accepted and deposited laptop and today i received a call from service center they said it will take 16000 its too much and now when i checked warrenty it on HP website its under warrenty now let me know how my product goes out of warrenty the executive didnot check.please try to short out my problem.

Dear,

I have purchase laptop model HP 14-r113TU Notebook after 9 months its problem found on screen in starting dot found day after its progress automatically. I will complaint in customer care of HP, They have told send lap top screen photos and told no issue its under warranty our engg will visit they have told or its repaired or replace. I am wait one week the not any respond us after I have recall the cc and ask what is status my complaint? then they told
its screen damage its not covered in warranty. so we will hep us to give the question for service ... I am shocked

pls need you help what can I do...

complaint detail:-

Issue Reported : Display
Case Number : [protected]
Serial Number : CND4451LDV
complaint no -CASE:[protected]

Regards,
shekhar
mob - [protected]

With reference to case id [protected] i ordered a recovery cd payment made on 15/1/2016, payment reference no [protected], dispatched vide speed post ref no. Ev[protected]in, item was delivered to some one else address. Contacted c care on 25/1&27/1/16 but no positive reply except correction of address by executive.Dispatch address was wrongly forwarded to agencies. Please sort out immediately.

I bought HP laptop (Product J8B81PA#ACJ) in March 2015 from India. It's cooling fan stopped working and laptop getting System fan 90(b) error.
Presently, I am in Canada. HP Canada technical support team told me that they can not repair laptop under warranty here unless they get some correspondence from HP India. As such, I talked to HP India 15 days back i.e. Jan 12th and they registered my request. Case ID # [protected].
I was told that my case would be resolved in 24-48 hours but I am still waiting for response. My laptop warranty will end on 12th march, 2016. I want to get it repaired at the earliest under warranty.
I want that suitable action should be taken immediately on my complaint. I fail to understand what is taking them so long? HP is such a big and reputed company and such delay is not expected from them.

My laptop motherboard problem sound is coming so high and as well as my laptop
not sleep and shut down properly i had cheak all issue in laptop but not any thing found ...plz call my this no [protected]
and send a engineer for solved my issue and my email id is [protected]@gmail.com

Dear Sir,
I bought two cartridge "Inkjet Supplies" product number CZ107AA and CZ108AA. At the time I bought that product, they were seal packed with hologram, we started using them but after few prints ( approx 8-10 prints) they got empty.
I was not aware that HP supplied empty cartridge in a seal packed box. Now the related person is denying to replace those faulty products.
Their response is breaking my trust in HP.
It is a humble request to you that kindly reconsider my case and issue me new cartridge.


Regards
S.K.Saxena
[protected]

My laptop is HP
Model no- 15-Af002AU
One of the problem I am facing with it is that it is not connecting with wifi.
I have taken it from India, and now I am in canada don't know how to sort out the problem as I have consulted with IT engineers here. And they are also helpless

Dear Sir/Mam,
we have purchase a pan drive through shopclues which not in working from last one month.
Product--HP v165w 32GB Pen Drive
Code: 73863870
order date- 17 aug. 2015

Plz resole my issue.

regards
Yuvraj
[protected]