| Address: New Delhi, Delhi |
| Website: www.hpshopping.in/Laptops/HP_Pavilion |
HP IS CHEATING US !!
by making false commitments and posting wrong configurations on their official Indian E-store (hpshopping.in)
I purchased hp ab522tx pavillion laptop 20 days back.
according to hp official store mentioned config on their website...the model or product has IPS display. ( hpshopping.in/laptops/hp_pavillion)
i loged a complaint regarding the non-working of the IPS display to hp customer care on 4/1/16, after many days discussions...finally hp people agreed that The product does not have IPS display and its wrongly mentioned on their website. !!!
now, the website has been corrected and that false feature has been removed from the website, but still i have some screenshot of older one, supporting my point. PFA
this is same with other pavillion models..like, ab219tx.
i have spent 60000 ruppees on this laptop, as i needed IPS display in particular.
even, i have the pamphlets of HP showing IPS display in this particular model.
this multinational company is cheating us, by making false promises and selling faulty products !!
(case no. [protected])
I request every hp pavillion user to re-check their product for same problem...shall respond and launch a complaint.
contact me at: [protected]@gmail.com
i am preparing to file a legal complaint to consumer court and issue them legal court notice. also working on to get article publish in leading newspaper.
HP India customer support has been notified about the posted complaint.
Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and laptop's serial number to hpsupport.[protected]@hp.com as I cannot find the specific product by the serial number you provided. I will contact you again as soon as I get your information. Thanks!
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.