HP India Complaints & Reviews

Address: New Delhi, Delhi, 110096

Website: www8.hp.com/us/en/contact-hp/support.html

Since this laptop being a high price end laptop in the pavillion series i expected the product to have all the features which are supposed to be there. problem: when i type "netsh wlan show drivers" in the command prompt, it shows hosted network not supported which should be supported according to the product features. I am having windows 10 official installed in my laptop and the wi fi is working properly bt hosted network is not being supported (hosted network is an in-built feature of the product to make any broadband ethernet connction into a hotspot). after communicating with the online support team i get solution in the form of "we dont have sufficient information". the support team even took the laptop into remote assistance and handles themselves but no help was provided. they assured me a call he next day bt unfortunately i didnt receive any call/messege.

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Dec 3, 2015

Verified Support

Dear Kaustuv Chatterjee,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your contact number, email address, and laptop SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: Hyderabad, Andhra Pradesh

Actually i didint see my operating system in hp support after identification of my product my laptop while purchasing it was the DOS then am installed the windows 10 but due to the technical errors i was changed to the windows 8.1 so after applying for the drivers for my products

Aug 5, 2021

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HP India Customer Care

Dec 3, 2015

Verified Support

Dear Abdul Muhaimin K,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, laptop SN to hpsupport.[protected]@hp.com.I will try my best to help as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: Bangalore, Karnataka, 560072

Website: www.hpshopping.in/Redemption/Amazing_Diwali_2015.pdf

I bought a laptop from Amazon (Cloudtail India) during the HP Diwali offer and was eligble for the offer. However I wasnt able to register online due to technical errors from their side and there were no responses from [protected]@redemptionsupport.com. Regards, Mahesh

Aug 5, 2021

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HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Dec 3, 2015

Verified Support

Dear mahesh_blg,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, Redeem code and laptop SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: Ranchi, Jharkhand, 834001

Website: www.hp.com

A complaint for supply defective monitor have been lodged to HP India Limited. Despite that they have not responded us. A black spot was visible on the screen. After sending the photographs of the same there was no response from the HP. Model/ Product No.- E5H82AA
The complaint no.- [protected] dated 05/08/2015. After telephonic conversation and mail Hewlett Packard India have not responded to a central Government Office. The monitor should be replaced by the company.

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Address: 516107

I am requesting you that we purchase a printer Laser jet (1020 plus) in PC world Kadapa, Andhr PRaesh on 20/08/2015 with serial No CNC2115461 Product No CC418A . But few days before it was not working and in paper letter is erasing kindly rectify the problem my Phone number is [protected]

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HP India Customer Care

Dec 6, 2015

Verified Support

Dear rusum,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: New Delhi, Delhi, 110059

Website: hp world

Some 4 months ago i purchased my laptop from hp world uttam nagar. at that time they told me about their offer with my laptop. in that offer free wireless mouse and a headphone was included. and now its been 4 months that i am waiting for my gift. i haven't got any MSG from hp store neither any call nor any notification regarding my gift.now i want you to take some action against them asap.

Aug 5, 2021

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HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Nov 30, 2015

Verified Support

Hi Aakashbehl,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, laptop's SN, redeem code, and email address to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel as soon as I get your information.

Thanks!I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: Chandigarh, Punjab, 160030

Website: hpshopping.in

Hp claims that this cartridge can be used for printing many pages. But, i have been buying this cartridges 4 to 5 times in the last one year as it finishes after taking printouts of max 20 pages. latest, i brought through online hp store and took photocopy of 18 pages only, and the black ink is empty. who will pay 500 rupees for 20 pages???This has caused both mental stress and economical hassle to me.

HP India customer support has been notified about the posted complaint.

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sriram7483

from Ludhiana, Punjab

Nov 28, 2015

thank you...hope that this issue is resolved fast

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HP India Customer Care

Nov 29, 2015

Verified Support

Dear sriram7483,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and the latest order number to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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sriram7483

from Ludhiana, Punjab

Dec 1, 2015

I have been asked to go to service centre for this by Hp Customer Support...

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On 27-11purchaseded RACER4 20W40 4 stock bike engine oil, in that they are given AAPKA CHOICE OFFER valid till Mar.2015, "mobile recharge se lekar gold coin tak " there fore they are not given any coupen or not done recharge or gift.and you are cheating the customers my mobile no [protected]

Aug 7, 2021

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

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HP India Customer Care

Nov 29, 2015

Verified Support

Hi Mpradhakrishnan,

I believe you have complained to the wrong company since I can not see HP related product in your post.

Please correct me if I am wrong.

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: 180007

It is to inform that the office of Director UCc, Law Department J&K, Jammu has purchased one computer bearing Model No110-217 IN on 23/3/2015 and is still in warranty from copier corporation plus 5-BC Gandi nagar Jammu- 180004 (J&K). the CPu had occured some software fault and despite the repeated requested the above mentioned dealer is not responding. Now this office has decided to invoke the matter before the consumer court at Jammu. Director UCC, Law Department, J&K Jammu. Old Janipur, JDA, Building, near Excelsior House. Phone No.[protected].

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Address: Pune, Maharashtra, 411033

Dear Team, I was order the new Hp compaq laptop from Amazon it received same. As per product serial no(CND4496BR3), Product description on the box is Hp Compaq Notebook PC 15-s105TU. But when i try to register it hp register site. Their show different description as serial no.(Hp 3y 9x5 ne BR 1 Package Lic SW supp) Please do need full for register my product.

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2015

HP India Customer Care's response Dear Pravin_Nimkar,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address to hpsupport.[protected]@hp.com.
I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: 506001

Halo My new laptop is not receiving Full WIFI signal even it is near modem. if am going some distance i.e next room then the signal is dropped. Pls give required info regarding problem or get my laptop service. My number [protected], +91 [protected]. thank you.

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2015

HP India Customer Care's response Dear sujan vaddiraju,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, laptop's serial number, and email address to hpsupport.[protected]@hp.com. I will contact you as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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sujan vaddiraju

from Chirala, Andhra Pradesh

Nov 28, 2015

Serial No:CND5191TQ9
Mailid: [protected]@gmail.com

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HP India Customer Care

Nov 30, 2015

Verified Support

Hi sujan vaddiraju,

I have sent troublshoot steps to your email adress, please let me know if it helps.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: 560076

I purchased a genuine print cartridge product number CH563ZZ #XCF Black cartridge 802, with the original packing and having the original 3D hologram. The printer gives an error saying that there is a problem with the cartridge and does not recognize it. I have paid INR 1212.00 for this cartridge and would like a replacement cartridge to be provided to me immediately. I have retained the original packing of the product and the product itself. Warranty date on the product itself is 2016/05/16 Pls respond to aparna.[protected]@gmail.com

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Address: 110062

Website: HP.IN

Hp done fraud. Hp provide 1year accidental damage protection along with the warranty for 1 year. I was registered for it and my laptop was meant to be repaired for free under adp in case of any accident. On 29th oct 2015 i accidentally broke its screen and it was to be repaired for free . First they made m e wait for nearly a month and then suddenly rejected my repair request.

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2015

HP India Customer Care's response Hi Paras Oberoi,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Verified Support

Nov 25, 2015

HP India Customer Care's response Hi Paras Oberoi,

I have sent an Email to the address you provided in the post, please let me know your computer's serial number so I can help you better.

Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Paras Oberoi

from Kaithal, Haryana

Nov 25, 2015

[protected]@gmail.com
contact num. [protected]
contact me i will give you all the information

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Paras Oberoi

from Kaithal, Haryana

Nov 25, 2015

[protected]@gmail.com
contact num. [protected]
contact me i will give you all the information

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Address: Lucknow, Uttar Pradesh, 226010

Website: hp.com

I had really terrible experience with HP Deskjet 3545 printer the most worst thing was that I raised over 4 ticket and had 3 engineer visit but no proper solution at all. Serial Number: CN529230GN Complete HP Helpdesk Thread: http://h30434.www3.hp.com/t5/Other-Printing-Questions/Printer-Replacement/m-p/52...⇄ HP doesn't provide any kind of satisfactory support to clients at all check my review video- https://www.youtube.com/watch?v=Hzlun039Md0&feature=youtu.be

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HP India Customer Care

Nov 29, 2015

Verified Support

Dear GoogieHost,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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I bought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online and my redemption code is 90055285. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788. I have not got item number 2 (1 year Burlary & theft insurance from Reliance general insurance) and item no. 7 ( X3000 wireless mouse + H2800 orange headset) till date. Notebook part/model no: HP Pavilion Notebook 15-ab032TX. Notebook serial no: 5CD5205WDB Purchase date : 23 August 2015

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2015

HP India Customer Care's response Hi pgarg2015,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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pgarg2015

from Pune, Maharashtra

Dec 1, 2015

I have received X3000 wireless mouse + H2800 orange headset. However, 1 year Burlary & theft insurance from Reliance General Insurance is still awaited. Details as indicated in above message have been forwarded to hpsupport.[protected]@hp.com already.

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Address: Alappuzha, Kerala, 688530

I had bought this laptop 5 months back. From[protected] onwards I started experiencing this problem. The screen scrolls downwards abnormally. Maybe the keyboard is jammed. I would like you to rectify this problem as soon as possible by repairing it. My contact nos. are +[protected], +[protected]. Please do the needful at the earliest.

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2015

HP India Customer Care's response Hi Joanne K G,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, your laptop' s serial number, and email address to hpsupport.[protected]@hp.com. I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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chana69

from Mumbai, Maharashtra

Nov 22, 2015

If your keyboard is not working then how did you type the message here

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Address: Sambalpur, Odisha, 768017

I have bought hp pavillion laptop ( serial no.5cd5254csv) on 17th august. In this laptop i faced the display issue. I complained to hp technical support team. After lot of harassment and repeated visit of technician for 1month. Hp issued me doa on 19th sept. In the mean time after the 1st visit of your engineer, he totally broke my laptop physically and the laptop is also not in working condition. Anyway i got the replacement on 30th october. But the replaced laptop(serial no. 5cd5254d47) has same problem and now mr. Rupam halder the case manager again started harassing me. I have another laptop(serail no. 5cd5215905) of exactly same problem, which is also not solved by hp. Since 3 months hp is harassing me economically, mentally. And physically.

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2015

HP India Customer Care's response Hi Suman Sourav Patra,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: 600095

Website: www.redemptionsupport.com

I brought a laptop of HP. In HP Redemption cell under an offer HP Back to college offer, i payed offer price of Rs 1499 online through SBI debit card. According to this offer company provide 1. Additional 2 years onsite warranty 2. 1 year Burlary & theft insurance from Reliance general insurance 3. 1 year McAfee internet security worth Rs 1399 4. Utility software worth Rs 4500 5. Book my show 12 movie ticket worth maximum Rs 3000 6. airtel 3G/4G dongle worth max Rs 1500 7. X3000 Wireless mouse + H2800Orange Headset worth Rs 2788 In Above mention 7 items i already got first 6 items. But item number 7 ( X3000 wireless mouse + H2800 orange headset) did not get till now. HP Redemption code[protected] HP notebook part/model no : HP pavillian 15-p278TX NB PC HP notebook serial no: 5CD506675D Redemption date : 21 August 2015

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Nov 18, 2015

Updated by Chun259 please notified me the further action regarding this complain. i will contact you after 4 days.
my details:
Email: [protected]@gmail.com
Mobile: [protected], [protected]

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Nov 18, 2015

HP India Customer Care's response Dear Chun259,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

Verified Support

Nov 18, 2015

HP India Customer Care's response Dear Chun259,

I have escalated your case based on your follow up post, responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Address: Lucknow, Uttar Pradesh, 226001

Website: www.hp.com

Yesterday I had logged the complained in HP and the Case number is 5547010. But Till time service Engineer has not came for a solution. when I have call to HP service center again then he has replied it will take a time because service engineer is not Available.

Complaint marked as Resolved

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Verified Support

Nov 18, 2015

HP India Customer Care's response Dear izhar_khan83,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, Email address and laptop's SN to hpsupport.[protected]@hp.com.I will escalate your case to responsible personnel to contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forumï¼ˆ www.hp.com/supportforum ï¼‰ for further help. Thank you for your support.

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Can you imagine i am requesting for windows recovery CD for 1 year ...but hp (hewlett-packard) is helping me...

i have HP( Hewlett-Packard) laptop windows 7 HOME BASIC ...
...its windows is not working properly and i complained to hp customer care in December 2014 ...my case id is [protected]...and they said that they will send windows recovery CD for home basic windows...but it's been a year but they have not sent the link for home basic windows despite repeated requests...

i complained on consumer forum on 3 November 2015 regarding the same but neither consumer forum did anything neither hp company is ready to help me...now i am feeling cheated by hp (Hewlett-Packard)...

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hhina

Nov 18, 2015

HP ( hewlett-packard ) is NOT helping me despite repeated requests...

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hhina

Nov 18, 2015

HP ( hewlett-packard ) is NOT helping me despite repeated requests...

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