HP India Complaints & Reviews

I had purchased a brand new printer HP Officejet x576dw on 19th Oct 2015 and when it was installed it was not working so the very next day i had logged complaint i.e on 20th oct 2015. Since then there is no communication and i am not able to my office job as printer is faulty. Today is 6th nov 2015 almost 17 days had passed and i am now stuck up with this faulty printer.

When i spoke to hp they said that they will help me and provide solution but, till date after continous reminders and email etc, no one has contacted us now they have even bothered to mail me back on solution.

Service center says our higher team is looking after the case and we cannot do anything.

After sending a huge sum of 60000, i am left with this faulty printer. I cannot do anything and there is a loss in my business as we are consultants and printing and scanning is very important to us . Please advise them to give new printer or refund the money also i need to be compensated for this loss in business.

I am Krishna Kumar.I have bought an hp laptop two months ago form Comptree, near oberon mall, edappally, ernakulam, kerala.I had registered for "back to college offer" offered by hp.I have received all the offered items except an hp mouse and an hp headphone.Firstly, I got a mail on 22nd august in which it was mentioned I will get my offer items after 3-4 weeks due to stock issues.Then, again I got a mail on 28 September in which it was told that I will get my offered items after 3-4 weeks from 28 September 2015 due to stock issue.Again, I got a mail on 4th October and this time it was told that I will get my offer items after 3-4 weeks from 4th October.And still now, I haven't received my offer. My back to college offer details is 1.redemption code: 90036320 And my notebook details is Registered Name-Krishna Kumar 1.Part/model no: HP Pavilion Notebook 15-ab029TX 2.Serial no: 5CD5194ZTT 3.Product no.-M2W72PA#ACJ 4.Date of Purchase:5th august 2015 5.registered for back to college offer on 13th august on website: redemptionsupport.com 6.payment for the Order with Reference number 121367A[protected] on the Merchant Website : redemptionsupport.com My details: Name-Krishna Kumar E-mail-krishnacelos.[protected]@gmail.com Mob-[protected]

I have purchased an HP Pavilion Notebook 15-ab029TX on 29th July'15 . I was told about the HP back to college offer Against an additional payment of Rs 1499/ . I made a payment on 02/08/2015 . But I haven't received the wireless mouse & Headphones which were to be delivered by 5th Sept'15 . After writing the numerous emails to them it's still not done . Please get it done Quickly

Thanks

Mayank Kapur

I have a HP laptop 630 windows 7 home basic...it's not working properly...i complained to hp customer care on december 2014...my case id is [protected]...they said that they will send the windows recovery CD...then they sent the link for standard windows..i asked them to send the link for home basic windows as my laptop has home basic windows...then they sent the link for ultimate, and then pro windows but not home basic windows...i asked them several times for home basic windows but they didn't send the link for home basic windows...when i requested them again for home basic windows, they said that it is not available and go to the vijay sales ( i bought laptop from vijay sales dealer in delhi ) to get the windows CD ...now 1 year has passed and i still have not got the windows recovery CD...now my question is that how could they offer me some other windows and how could they told me to go to vijay sales ( the dealer ) to get the windows CD...i bought HP laptop because of HP company not because of the dealer...so it is their responsibility not of the dealer...what is the fault of customers if windows is not available or if Microsoft has stopped its support ?????? we have paid for the product, so it is our right to get our problem solved..

Hi,

I bought HP notebook part/model no: HP Pavilion Notebook 15-ab029TX

notebook serial no: 5CD5214L6P, under HP back to college offer.

My redemption code: 90055109

I have not received the following till now although i was promised delivery of the items long back.

HP Wireless Mouse Model X3000 + HP Orange Headset Model H2800

It has been more than 2 months and it is HIGHLY SHAMEFUL and REGRETFUL at your end that you have failed to keep your promises and made such false promises.

I need the compensation for the delay and urgent delivery of these items.

Ankit Gupta

Sir/Madam, I had submitted my HP deskjet 2515 in HP service centre in Shimla near hotel Himland 0n 21/09/2015 due to paper jam issue and ink cartridge failure issue they told me diagnosis charges of 500 rupees and service charges of 850 rupees. I deposited my printer in their service centre. When i collected my printer on 23/09/2015 they told me that your printer has not issue just change the cartridge but during payment they charged 950...

Dear Sir/Madam, I have a HP Laser Jet M1005 MFP Printer all in one. In this Printer Scanner not working properly. So, we request to you please resolve our problem as soon as possible.
Regards
Sukhwinder Singh
Brars yamaha
Bibi Wala Road
Bathinda.
[protected]

Hi, We purchased this computer on 13th Aug 2015 (still in warranty), Since my office has a recent setup we just started using this computer. I am really disappointed with this machine Product HP 20 All in one Pc, Serial number: 3CR5040PF1, Product no: K5N45AA#ACJ, Model no: 20-2312in. It does not work online at all. I have spent 3 hours over phone talking to the technician. Even after that one of the them came over to check the computer left with no results. Most disappointing fact was that the customer service is zero and pathetic. The agent was Anuj Garg who i last spoke to with ref no: [protected]. He says the computer works fine and there is internet issue. Where i have different devices using the same internet which works fine with great speed. When offline it works ok however whats the use of the computer which does not work with basic websites like Facebook, Youtube, LinkedIn & Gmail. So the company provides 2GB Ram in the config. However it should at least support the basic online options. I was told that this is internet issue and get it checked by my internet provider & get your Ram upgraded. People are not dumb to not understand that its the ram with less capacity which does not allow the computer to function online. When asked the agent connect me to the concern person who can take decision about the same cause i left the option that if we could exchange this and get a new one and also pay extra to what is needed.He did not allow me to speak further and said that we are closing the case by mentioning the above. How ridiculous is that? Need a urgent solution to it.

It's been a week since i posted my complaint on consumer complaints regarding hp laptop but they have not done anything till now... Hp customer care service didn't even bother to call me... My case id is [protected]... Very disappointed....

To respected sir/madam, i purchased a laptop on 8th august 2015. from microage computers vasai maharashtra. HP 15-P201TX NB PC PAVILION .SERIAL NO:5CD5056VZ0.and as the laptop was delivered there was multi coloured horizontal line in the screen.within 7 days on 13 august i showed it to the dealer microage computers vasai since he said if there are issues there will be refund of money. but he said laptop would be fine. later the scree started going blank everyday for around 30 seconds.inspite of little use .later the 8 no. would keep coming contionously.the hp care technician tried to sort it out.but now there is a asterix sign coming up continously.and a warning .exe.i paid hard cash.and now i am getting firing from my family for trusting hp.please help me.i cant take this all anymore.i dont get sleep now.please see into the matter.still my complaint is logged in.complaint no:[protected].it has multiple issues

10 months ago, I bought this laptop from HP named 15-g002AX. Why this model? Well it was called the most affordable gaming laptop at Rs 34, 000 by several sites and seemed like it would fulfill my basic needs too like a little programming and photo editing. Sadly the person for whom the gaming part of the device was meant disappeared just a few months later. The laptop worked OK mostly, but never ran like it was the big bad machine it...

Hello Sir/Madam,
I am Dhananjay Jadhav. I purchased HP pavilion laptop from hp showroom Nashik, Maharashtra. I didn't get Product Key of Windows 8.1 OS which is preinstalled on my laptop. I contacted to company also but i couldn't get satisfactory answer.

Respected sir/ madam, I will be so thankful to u i[censored] could pls go through my complaint. I bought a hp laptop few days back 21st oct '15 from Flipkart (HP Notebook - 15-af114au) but my enthusiasm didnt last so long as the moment i opened it up few display pixels on the screen were damaged and appeared to be white in color. when i contacted flipkart, they were telling me that hp doesnot take up display pixel issues and it doesnot come under replacement or warranty unless its a major issue. i agree that as of now its a minor defect but i have seen frm my own experience that usually LED defects end up with white lines which happend to my TV also. So pls take up the issue and do the needful. waiting in anticipation

My laptop screen has been damaged and I ask engineer to provide me the quotatio but he is telling i will come. i have waited a long time but no quotation is recieved. I am very disappointed by this . i request hp to provide me with my quotation my case ID-[protected]

I have purchased hp laptop on 19.10.2015 at "jnana prasunamba computers", Bhimavaram.
laptop model :
intel core i3,
5th generation,
4gb ram and screen is 15.6 inches.
PROBLEM:
at time of purchasing the hp laptop has windows version of 8.1, it has problem at the time of starting..it takes about 15min time to start up.so, finally we have uploaded windows 7.i would like to know the reason for this fault why this lapy is unable to support windows 8.1 version.

I purchased HP laptop 630 windows 7 home basic ( from vijay sales delhi ) on 11/12/2011...after some time its windows stopped working...from then i have complained to hp customer care so many times but to no avail...every time when i complained they said that they will send me the windows recovery copy...but they always send me the link for some other windows...sometimes they send the link for pro windows, sometimes for ultimate windows and sometimes for standard windows...i have requested them several times to send the link for home basic windows as my laptop has home basic windows but they said that it is not available...how can they offer me some other Windows when my laptop is home basic... please do the needful..

Ma laptop model is 15-ac033tx.i have purchased i last month.the wireless driver is BROADCOM BCM43142 802.11 BGN M.2 ADAPTER.it is not working in kali linux.i have visited the broadcom site to install the driver but the driver is not available.i am not able to use the wireless card. PLEASE DO CONSIDERATION AND HELP ME.

Product name: HP Pavilion 15 Notebook PC Serial number: 5CD41143X9 I have a complaint on my laptop mouse pad, which sometimes disable while using the lap top. And sometime it automatically move. I currently have warranty. My contact number is [protected]

HI, I purchased a new ab221tx series laptop, notice keyboard back light not working which i noticed immediately after opening the box, dvd drive ejection not happening, battery not working. The seller told now i have to contact the HP customer care for assistance. ( Prabhath IT solutions in Jayanagar). As i have already paid the amount i dont have any option to take the product as it is. Very poor service of HP. even after 2 days the issue was not solved. POOR SERVICE. DON'T GO FOR HP.

It looks like I didn't provide serial no. at the time of registration when I bought the new laptop. This was notified to me by HP. I then sent them the correct serial no well with in the cut off period during back to college offer. Now, HP is penalizing me that I am not eligible for that offer as I didn't gave the correct serial no.