HP India Complaints & Reviews

Sir,
Without my permission how you guys closed my case. My laptop is in warranty and from starting i am facing the problem with my laptop ..sometimes bluetooth problem and continuously the sparkle sound is coming from my laptop (beneath CD drive) and till now it is not rectify .Your engineer 3 times visited to my address and till now he is not able to rectify the problem. What you guys are doing, you guys think so that customers are fool. How you people are sending such type of products in market in which there is problem from starting days. It is clearly indicates that you guys are not doing your work properly without checking the products of hp you are sending it into the market for money without thinking anything about customers.
You are making the products of hp for sucking the time, patience and blood of customer.
How such type of products are in market ???
And the persons who are sitting in hp customer care center for attending our calls and talk to us nicely, with patience and appropriate information; they are doing there work properly or not go and find out in your recordings!
Customers time is also important think twice before sending the products of hp with problems, if you guys are not sincere its not at all our fault we don't have that much of energy for wasting it for such type of things (why we are suffering because of you fellows??)
Find out ejact solution for my laptop, again and again i am not going to give you guys permission to open the hardware of my laptop ..if not then i will go for some further action. Be ready for it.


Dear Mr/Ms Singh,

HP Case ID #: [protected]
STATUS: CASE IS CLOSED

Please note that if materials are being posted to you, this notification confirms that these materials have been ordered.

Product description: HP 15-r014tx Notebook PC
Product number: J2C54PA
Serial number: CND447FY70
Problem description: IN//NCD/ONS//HP 15-r014TX Notebook PC/w-8.1-noise issue

If you have any concerns regarding the closing of the support request in our systems, please don't hesitate to contact us using your usual phone number.

Use this portal for support under warranty or out of warranty:
http://h20564.www2.hp.com/portal/site/hpsc/public/scm/home

Use this portal if you have an HP support contract or HP Care Pack:
http://h20564.www2.hp.com/portal/site/hpsc


Yours sincerely,

HP Global Delivery

THIS NOTIFICATION HAS BEEN SENT AUTOMATICALLY. REPLYING TO THIS E-MAIL THEREFORE IS NOT POSSIBLE. Our Web portal is at your disposal for any technical support queries. Once registered (in full compliance with data protection rules), you will be able to submit your support requests, view their status, and enter live updates 24 x 7, avoiding telephone costs & waiting times.

If you want to stop receiving notifications such as this, please notify us at:
mailto:apj-hp.[protected]@hp.com?subject=UNSUBSCRIBE%20%3CCASE:[protected]%3E&am...⇄

This is an e-mail message from Hewlett-Packard. The information contained in this communication is intended solely for use by the individual or entity to whom it is addressed. Use of this communication by others is prohibited. If the e-mail message was sent to you by mistake, please destroy it without reading, using, copying or disclosing its contents to any other person. We accept no liability for damage related to data and/or documents which are communicated by electronic mail.

HP is committed to respecting your privacy. For specific guidelines, read HP's privacy policy athttp://welcome.hp.com/country/in/en/privacy.html.


© Hewlett-Packard Development Company, L.P.. All rights reserved. All product and company names referenced herein are trademarks of their respective owners. THIS COMMUNICATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. INFORMATION PROVIDED IN THIS COMMUNICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

Complaint has been lodged to HP authorities on 13.07.2015, vide Case ID No. [protected]. But today (21.07.2015) problem not been resolved. In this connection we will highlight that product is just one month old from the date of Purchase and HP authorities is showing negligence in all respect to rectify / resolve the issue. I have contacted Ms. Arunima Ghosh (Coordinator) having Mobile No.[protected], but she is not picking up calls. Hence, my request to HP to replace my Laptop with a new one. Regards, Joy Mukherjee

hi there, I have purchased "802 Small Black" cartridge from you online on[protected]. My order id is : 571041 ( as printed on the invoice ). I am really surprised the printer shows "Very Low Ink" level, just got empty after 20 print-outs. How this has happend. I request you to please replace this cartridge with a new one. For your confirmation I am sending a snapshop of the blue enveloped on which i have received the Purchase Invoice.

i have purchased a new laptop 15-r284TU worth 27000 . I hve purchased it from kbits in amritsar inside nehru shopping complex. the dealer told me that u can claim for the adp redemption at any time anywhere.Now when i have claimed the the damage warranty the hp has rejected it . I mean you have purchased the thing from a branded company HP and you have to register for the redemption in 30 days otherwise your notebook does not worth even for a single penny if its broken . i want the claim or i will take the case to consumer forum .

Bluetooth is not detecting the other Bluetooth devices like mobile. I informed the same to the seller (khosla electronics) khadina more, chinsurah, hooghly.west Bengal according to them it is a new advanced system in hp laptops. now the laptop will detect only Bluetooth devices of laptop. I want to know what is the advance system in it?

Model name:hp pav15 ab032tx Serial number:5cd517nxd Purchase date :30/06/2015 Reliance Retail ltd. Registered for back to college offer and requested for correction of email id but no action taken .Email id is very important in availing the offer.

To avail HP gift schemeof Rs.999/- (which was available on purchase of HP product more than 30, 000/- till 30th June 2015) Desktop details- item code- 185650, item description- HP AIO 20-2212, was purchased on Rs. 50, 999/- . We were unable to avail scheme thru on line as the invoice was raised on 17/06/15 and the desktop was delivered later on 24/06/09 at Croma, sector-29, Gurgaon. Further we thought to avail later but its time was over and the same was discussed with Croma executive & Mr. Eric Thomas, Executive HP customer care, Gurgaon (Mob. [protected] ) and send no. of mails/ mob calls, he confirmed till yesterday to put up to his Manager but now stopped attaining call/ mail. Pl help me to avail the scheme..

Our office bought one HP Business PC Model No: HP Pro 3330 Microtower, S/N : INA417X52V, Product No : QT035AV in which Windows 8.1 was Pre installed. Now when I try to activate windows there is error message "windows cannot activate, try again later". I don't have any product key. Kindly provide a Product Key for this PC.

bluetooth not working, trying to connect either from laptop to other device or searching for it through other device could not be detected & in the device detection window searching continues even active devices are present.wi-fi is working properly.

Dear Sir I'm Dr Sridevi. I had bought HP laptop with the following description - Product description: HP 15-r007tu Notebook PC Product number: G8D27PA Serial number: CND4201VQF Within one month of purchase it developed Bluetooth connectivityproblem. I took it to the sales shop. They could not rectify and directed me to HP service center. But the problem has been persistent since then. I have visited the service center more than 15 times and each time the laptop is kept in the service center for at 15 days. Wifi card has been changed twice, cable also has been changed. Still problem persists. I also got online help. But it was of no use. I requested the service center to replace my laptop as it is a defective piece .But they refuse to do so. And keep giving some or the other excuse. I regret to say that service is horrible. I have been facing hardships since the day I bought this product. If a customer goes to the service center for the same problem each time, isn't it time to replace the product? Why is customer taken for granted? When the problem crops up repeatedly it means that the product needs to replaced. I kindly request you to do the needful Thanking you Dr Sridevi

Dear sir, i am not so technically advance that i can verify my device after service that it is 100% working. But as far as I observed i wrote on feedback form. further observation of service executive found that charging port on motherboard is broken. They( service executive) told me if it is broken by our men it will be replaced. but when final service executive came for service he told me, ' this damage was not intentional so it will not be covered under replacement policy. Here I enclose image of all feedback forms . please give me solution as soon as possible...

Dear Sir/Mam, I'm purchase printer HP 1510 Deskjet All In one on date 24 Nov 2014. Printer in colour cartage Red & Yellow colour does not proper work. And Black & Blue Colour Properly work. But I'm visit in Retailer his told me printer caraige not proper work and complaint the HP Site or Toll Free No. From: Amit Jaiswal Sultanpur Mob.: [protected]

Dear sir I have gone to Geonet service centre vashi which claims to be an authorised service centre of hp. They replaced the lcd screen after charging rs 6th . The bill date is of 14th June 2015. Subsequently the issue of display once again cropped up and this time they replaced the display cable charging rs 2500. The laptop stopped operating on 05th July and after a week and after repeated calling they said the motherboard needs replacement. I am unable to get how come a product from a reputed vendor like Hp needs frequent repairs. Further surprisingly hp hasn't published this service centre on its site.

I have purchased a HP Deskjet 1510 series All-in One colour Printer on 11.07.2015. Model no.B2L56A. Serial no.FBAJSKGGKU164. After online Registration confirmation I have got a Message on my computer scene "Redeem your HP Reward". On click the bottom of "claim my reward" it shows 'cannot connect to HP reward' though net was connected and also inform that it cannot be saved and will not be available for use once this message is closed. after several attempt I could not succeeded and compailed to close. Request to help for redeem my HP reward. - Regards, Manoj Kumar Roy, [protected]@dvcindia.org

Laptop Model - HP-15-R204TX LAPTOP SET Sl No. - CND 4482C0W Invoice No. - 12/SA/1516/05547 dtd 10/6/2015 Dealer - Great Eastern Trading Co. Garia Branch, Kolkata -700084 Laptop is too slow. Hangs several time. Frequently Outlook, Acrobat, Word, EXCEL - 'Not Responding'. Totally unsatisfied with the Product / Model. During Purchase, It has been told that the product being 'Core i5 5th Generation' - speed will be good. Its nothing but a rubbish!!! In case my issue is not sorted out, I have to take legal action through 'Consumer Forum'

Purchased and using for personal use Hp Block 703 on 02/06/2015 by Invoice no.7081, Krishna computer periphirals, Vijayawada. On 11/07/15 the said cartrige was not recognised by the computer and was handed over to Maha Electronics Pvt. Ltd by token No.[protected] for replacement. The kind receiptionist taken the same and advised to come after 15 days. She also advised to purchase a new one for the meanwhile work. My question is investing Rs.500/- requiring another Rs.500/- for lottory working. Is it a justifiable deed?

I have purchased one laptop of model no ab32tx on 9th June, 2015. But the USB Port for the same is not working. Please depute your service engineer at : 38A Dhakuria Station Road, Kolkata - 700031 Regards, Joy Mukherjee [protected]

I purchased Inkjet Advantage 3545 Printer from Reliance Retail Ltd, Ambience Mall, Gurgaon on 18 May 2015.At the time of purchase I was informed by the retailer that their was an offer of one set of free cartridges on registration of the product. The product was registered the same day online. However, no response was received. The product has been re-registered today. Product Regn No is CN51323336.Kindly resolve the issue and supply the free cartridges at the earliest.

Dear Sir, I buy my laptop Model No hp notebook 15-r255ne from Dubai. Due to same prob its hagaes got damaged. Please suggest me nw hw can i got the repair of it. Because only for this i cant go to dubai. How this part can be arranged in India. My Mob No is [protected]

really sad that a company like HP india does not provide simple feature of a bluetooth in its ALL-In- One desktop I purchased in 2013. After complainng, I was offered a discounted rate to purchase the missing bluetooth card by one Ms.Parveen, Customer care manager of HP India. SHe has spoken very rudely and not been replying since last 3 months. I hope HP India knows whats going on with this careless attitude of theirs.