HP India Complaints & Reviews

I PURCHASED A BRAND NEW LAPTOP on 29th August, 2014 ... MODEL HP 15r060TU bearing Serial number...CND4269050. However its touch pad stopped working just after two days ...I filed a complaint with HP Customer care and my Case Number is[protected]...The technical person from Vashi HP Service centre visited and informed that the laptop needs to be replaced and said that he will process it for DOA...However till date i.e. 17th Sept, 2014...no help has been received yet..Even the guys at Service centre..Vashi HP Service Centre, Mumbai, Maharashtra..are not responding to any of my calls.. Their contact numbers are [protected]...and..[protected]... Please kindly go through my complaint and resolve it as soon as possible as my work is getting hampered because of newly purchased defective HP Laptop. My complaint number is [protected]

Dear Vijendar Kumar, Thank you for choosing HP for your technology needs. We value your business. This order will be processed by IPSI, a fulfillment partner for Hewlett Packard Sales India Ltd. This is an automated response to your order for the recovery media placed at: We have received INR 507.15 toward your case id [protected]. You will receive an email notification containing Courier Airway Bill (AWB) tracking information when the product ships. Payment Details: [protected]-------- Order Number : IP/1415/HPSO-28198 Order Date : 8/26/2014 Transaction Reference Number:[protected] Payment Amount :507.15 Payment Date :9/3/2014 3:45:35 PM Payment Reference No :[protected] [protected]-------- Item(s) Information [protected]-------- Item No : 729072-D61 Description : HP RME WIN8 EM/SL 64, 15-E000 ~ 15-E099 Quantity : 1 [protected]-------- Thank you for your order placed with IP SOFTCOM (INDIA) PVT. LTD. on behalf of Hewlett - Packard Company.

My first case was lodge on July 24 2014 my case id was [protected]for HP Pavilion 15-n007ax Notebook PC (ENERGY STAR)Problem description: IN//NBD/NSR//HP Pavilion 15-n007AX NB PC ALL/W8-Display Issue on Aug 1st 2014 the case was closed.On 2nd Aug 2014. Another case was registered Case ID number [protected] after I kept track when no response came I contacted the help line they connected me to the service centre they informed the contract has changed the new services wanted to fill another form still no response after filling the form help line was called they gave the land line number of Banu iyer who is the service head of mumbai division she promised to look into the case on Friday 12 Sept 2014 and will phone me back still no response this laptop is used by my son for his engineering studies .Please somebody from hp address this issue at the earliest as this is under warranty

We have purchased a HP 802 Small Black Original Ink Cartridge X0008QIKQZ on 26/8/2014. The product was ordered from Amazon.in on 25/8/14. Invoice Number: MH-BOM[protected], Order ID number:[protected]. This costed us Rs.476.00. We had hardly taken 50 printouts using this Cartridge and ink is over already. We have printed only normal text, no photos or pictures. But as per HP standards you promise 120 pages, then how come ink is over for just 50 pages with plain text. What is the solution you offer !!! This was sold by : Office Shop Private Limited, Prathamesh complex, Building No:H, Opp. Vatika Restaurant, Mumbai-421302 through Amazon.in

I Miss. Sneha Tiwari, had a bought a laptop from HP company on 15-August-2013. I started facing some issues with the laptop keyboard in mid of july-2014. Being under warranty had given the keyboard for replacement for service in their service centre. The company promised to return in two to three days but took almost 10 -12 days and gave a replace. The keyboard started to work fine but after 10 days it started again giving the same issue with the keyboard. I called up their tech-support and performed all the procedure and their supervisor concluded that the keyboard has to be replaced. But its been almost 3 weeks their technician did not turn up. After several calls again and again their technician call me on 1-0september-2014 saying he has come for replacement. i given him my address but he is not able to tract and does not revert back to my house. After calling their technician 10 times he reverts back with the call saying he would come later in evening but he did not turn up. I called the support site of HP again for two days they provide me with the number of their service delivery officer "Miss. Parvati". When i call her back she is not to be found. Now its been almost a month and im with a faulty keyboard. I feel like been cheated and taken for granted by the HP company. So i request the consumer forum to look in to these issue and take the right full action. Looking forward for your reply Thanks and regards

I am so much irritated from hp... my first case was registered near by 25th June ... and till now i have registered 3 time case but still i have so support first care id Case ID # [protected] second case id Case ID # [protected] third case id Case ID # [protected] my third case is open from near by 17th july but still m suffering with the problem... what should i do now?? do I register your case in court?? or what?? my laptop not for time pas... I am studying.. And because of that i cant do anything now water is on head...

respected sir . my product name is compaq presario CQ60 its LCD got damaged and i want to replace it with new but your service centre Mr Vinod said that your product is very old so company unable to provide it and at last he send a email to me and a quotation for an amount of RS 15500 from local email id other than hp I am very confused about LCD cost so please arrange to replace my laptop LCD display at correct cost so I can purchase hp product in future thanking you regards satyendra kumar iffco township aonla BAREILLY ( UP0 PIN 243403 Mo - [protected]

I have been trying to get a solution for my problems since last week but to no avail. About the laptop the base warranty is given as 23rd Jan 2014, I have bought my laptop in August 2014. How base warranty can be in Jan 2014? Also back to college offer, I got 3 products without any invoice. The hp redemption personnel says they cannot give any invoice to the customer. If so how should I avail the warranty when no warranty card provided with the product, no invoice provided. There is only mail confirmation for the same which is not enough to avail warranty as they have not mentioned anything about the product ID of the products provided to me. I have contacted 3 different mail IDs, but now the care pack department says to contact another department. Should I be just mailing every department till the warranty is over? This issue if not reolved within 15 days, I will go to the consumer court. Thank you

case id : [protected] just handover me my laptop...doesnt matter in what condition it might be...no need to repair...and for your kind information i reported for 3 damages specially battery, hinge & one side usb port...i have not reported about keyboard...& i m not going to pay for that i[censored] have repaired...coz first of all i asked for the quotation...& then u will have procedure on that said by your service provider...so i[censored] have not repaired thats good...& repaired i dont care...coz i m not going to pay for that...get it paid from ur service provider... thanks for your good service...i pray that in future in any case...not to hand over to such service...

respected sir, my name is abhijith suresh, i purchased one of your laptop on januvary 2014, with 1 year warrenty, now am experiencing a little bit problem with the key board and the mouse, so i registered a complaint about the product... (complaint id is [protected]) when i contacted the service center near my locality, they says that "they only got the order for replacing keyboard, but i also have problem with the mouse, what should i do? i hope you will take necessary actions to solve my problem...and am waiting for your reply... about my product, serial no: 5CG3480QXJ Product : E4X59PA#ACJ Model: 2000-2d28TU PCID: 088F[protected]

I am appalled at the condition of the Support for HP Home Consumer products in India. I tried fruitlessly to find a contact number for Customer support in their website for 2 days and I couldnt find any. All it gave was address of 2 services centres(Maha Electronics) in Chennai of which no one bothered to pick my call or was always busy. I approached the T.Nagar office directly carrying my heavy monitor and I got a response that they dont service it here. They gave me a toll free number to first register my complaint. After I registered, they gave me a contact number of a registered HP service for monitor and a name(Ms. Kavitha - Incharge). But nobody picked the call eventhough it is within working hours. I got really pissed off and gave the monitor to a local multi brand service center. I am irritated to the core that a renowned pioneer in Computers is having such a shoddy service and I have now vowed to never buy any HP products again.

Though the HP Pendrive is in warranty and not detected by any computer, they are giving me different numbers from dealer, customer care, help line. None is not replacing it with new HP Pendrive of 8GB. In keyboard function button is not working from the starting at the time I bought it. Though it was in warranty. HP is not giving me solution for it. and the engineer they sent he closed my ticket without telling me. HOPELESS WITH HP!!

Dear sir, hp pavilion is my lop top I am giving u r center but 15day`s not give respond so, u don`t say our services is good... still my laptop not repair. In warrent period so u give replay as soon as possible other wise I am going to consumers court Pradip Bhavsar [protected]

This office which is a Haryana Govt. undertaking had purchased 7nos. FLATBED Scanners From Sunrise Infotech. near nerankari bhawan railway road sonipat phone[protected] vide invoice no. 0540 dated 24.10.2013. However one no. scanner developed snag and not scannign the papers properly. you are requested to kindly replace the device at the earliest

Address : Er. S.K. Ahuja
Xen 'op' S/U Division. UHBVN, 132 KV Fazilpur Sub Station Complex Sonipat

Sept 08, 2014 Dear Sir, I had purchased HP Laptop in Nov 2013. Now Touch screen of the laptop is not working properly. Kindly get this problem solved under warranty period, Rgds. Dr Harish Kumar Arora Mob No [protected] e mail: [protected]@yahoo.co.in Address: A-202, Dev Nandan Desire, Behind D-Mart, Motera, Ahmedabad

Dear sir, i m not even to supposed to write dear also...coz ur service made me this much angry... model no: 5CD24760BY i submitted my laptop on 7/8/2014...i had some battery problem regarding my laptop...i asked about quotation...they said we will mail u...1 month over...i didnt get any mail...i even called at that service centre...no response was their to my call...they didnt answer any of my call...i think i should file a case in police station regarding this... then i contacted to customer care...they said my problems were cured and will send it immediately...i didnt even approved for it...they said we will send u quotation and then u can proceed whether to cure or not...bt without my approval u jst cured it...if it will not in my budget then who gonna pay for that... atleast you should put some good helpers for keeping contact to answer our call...what we should think while handling to your service... contact as soon as possible...i m waiting for that i should have to take strict action against it thank you contact no: [protected]

laptop is very slow even it is 5th generation, it takes around 5 min to start and also to shut down, there is no display on screen even though the power is is reaching the laptop and keyboard. only 1 month has been completed from the date of purchase

Hi, I had given my printer for service to Mahaelectronics Belgaum. The service is not satisfactory and printer is not in operation after service. The response of the service center is very bad. Please intervene and resolve the issue. Regards, SV Hundekar Contact: [protected] [protected]@gmail.com

Hi, This is Ravi Shankar from Kurnool Andhra Pradesh, my wife has brought my Cibil report from SBI Bank, KUKATPALLY INDL ESTATE, KUKATPALLI Branch, Hyderabad, Andhra Pradesh. I didn't apply any loan and credit card in SBI Bank to check my Cibil score or to get my Cibil report. We are having family disputes since Sep-2013 to Nov-2013, We filed mutual divorce on 5-Feb-2014 in Andhra Pradesh, Kurnool Family Court. She used Cibil report as tool to create disputes in the family. I want to take severe action on the bank because of violating bank policies and not following the procedures.

i brought an 250w 16gb pendrive 3months ago which has failed to work, it has roblems in installing the driver software. this ios not the 1st time HP product has been not working its my 3rd time experience. i[censored] people cant provide good quality why the hell r u running companies. plz do some thing regarding this contact no-- [protected]