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HP India Complaints & Reviews

1.9
Updated: Jul 25, 2025
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HP India reviews & complaints page 174

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J
jyothi babu
from Srikakulam, Andhra Pradesh
Sep 1, 2014
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Address: West Godavari, Andhra Pradesh

Sir, I am using HP Laser Jet 1606 dn printer since One year and now while printing some sound is coming from mechine it is some kind of wheal rotating sound. Please send person for service. Thanks. S.Jyothi Babu, Ph:- [protected], Eluru, West Godavari District, AP.
HP India customer support has been notified about the posted complaint.
i am sorry to say you the response from the HP care in very slow. it is better to take action immediately for complaint from the customer.
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    paritosh_12
    from Delhi, Delhi
    Sep 1, 2014
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    Fraud by HP India

    Re: Feedback to CEO and President Meg Whitman from PARITOSH JAISWALFrom: "PARITOSH" Hide Details To: "C R, Pratheesh (PPS-India-CRT)" Cc:, , , , , , , "Mandal, Santosh" Reply Reply All Forward Delete Images from this message have been blocked. View images To, The TRAI, Respected Sir, As I would like to inform you that I Paritosh Jaiswal existing customer of HP INDIA facing the different problem in my...
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    michakjack
    from Bengaluru, Karnataka
    Aug 30, 2014
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    Address: Bijapur, Karnataka

    I had an issue while connecting my 2 year old HP printer to my brother's laptop that I had borrowed for starting my own business. I used a quick google search to fix the problem but that did not help me. I then decided to get professional help to solve my problem. After having received many quotations from various companies, i decided to go ahead with Online Tech Repair (www.onlinetechrepairs.com). Reasons I chose them over the others: 1) They were extremely friendly and patient with me during my initial discussions and responded promptly to my request. 2) Their prices were extremely reasonable. 3) They were ready and willing to walk me through the entire process step by step and were on call with me till i got it fixed. My Experience I loved the entire friendly conversation that took place with them. They understood my needs clearly and acted upon the solution immediately. Being a technical noob, i sometimes find it difficult to communicate with tech support teams. It was a very different experience with the guys at Online Tech Repairs. You can check out their website www.onlinetechrepairs.com or call them on[protected]. Would definitely recommend this service to anyone who needs help fixing their computers. Thanks a ton guys. Great Job...!! Tags: PC Not Working, Technical Issues, Printer, HP, Printer Not Working
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      kaushikagarwal
      from Mumbai, Maharashtra
      Aug 30, 2014
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      Address: Kolkata, West Bengal

      I am facing problem since the very day I bought it. It has 4 GB RAM and 1 tb HARDISK i5 but still is extremly SLOW.

      TOUCHPAD and KEYBOARD is not working properly.

      Suddenly bluetooth drive is also showing unavailable

      An engineer visited a month ago and solved the problem temperory,

      But the problem started again and i have been asking for service since then.

      LAPTOP is under 3 years complete ADP and ONSITE warranty.


      Case ID:

      [protected]

      [protected]

      [protected]

      [protected]

      [protected]

      An engineer was appointed for my case but it is since 1 week that i got no response.


      Extremely frustated with my new laptop and HP service.


      Serial No.: 5CD3374K0T

      Product no.: E6G12PA


      Model: HP Pavilion 15-n003tx Notebook PC (ENERGY STAR)

      Date of purchase: 7.7.14

      contact no.:[protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        sumitkumarsumit
        from Delhi, Delhi
        Aug 29, 2014
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        Address: New Delhi, Delhi

        dear sir good evening i purchased my laptop on 19/06/2013 serial no is 5cd3223n60 and model no is pavilion g6.at the purchaging time hp studentoffer is going on .in 3000 offer i chosed 3 years extented warranty in 2000 voucher and one headphone in 1200 for headphone at the time of registeration. i also sent a 200 cheque with laptop bill to solution digitlal hp redemption cell which is attached . for my gift and extented warranty i called and mailed to hp customer care several time but fail to receive to any mail or proper reply. after sending several mail i received a mail through hp that my laptop is not registered then again i registered my laptop.presenty my laptop is out of warranty according to service center.on 23/8/14 i brought my laptop to jasola service center due to charging issue. after diagonsis jasola service center sent me around 20000 quotation. i toldt to jasola service center manager ajay abhishek about my warranty period . i also mail to bhavya arora jasola hp manager and kapil chawala hp service manager. they told this case is redemption cell and they will contact or mail you. but still no mail or call is received by me.as my laptop is bought at the time when offer is going on but i have not get extented warranty. pls suggest me accordingly. yours faithfully sumit
        +2 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        HP India customer support has been notified about the posted complaint.
        Dear Renuka,
        I am sorry to ask you that is HP a international Company??? As her working abilities or result are not up to international standards. I have received the 3 years ADP plus 3 years Onsite warranty Certificate (HP Care Certificate Serial Number: XVR6ZC84N597) and Redemption Code: 8158107, after so long and that to wrong certificate. In the Certificate 1st page written that " Service Description: 3 years Accidental Damage Protection plus 3 day Onsite Notebook Service", I think it should be 3 Years Onsite Notebook Service. Such a careless attitude of HP??? The offer is also not provided FREE i have payed a amount of Rs 1999 and for that also such a careless attitude.
        I never expected such a careless attitude from HP being a international brand. Is this the service provided by HP, now I am thinking that the offer is a waste for me and should have buyed some other laptop like DELL, at-least they give priority to their customers at least. I will never recommend HP to anyone who always shows a careless attitude and their customer service is the worst. I am stacked with HP otherwise I have exchanged this. Hoping to get a new certificate in a month or in a year or so, depends on HP's mercy on me. If HP shows some mercy then hoping to receive a new certificate.
        HOPING TO GET A REPLY SOON.
        Dear HP Redemtion Cell,
        I am sorry to ask you that is HP a international Company??? As her working abilities or result are not up to international standards. I have received the 3 years ADP plus 3 years Onsite warranty Certificate (HP Care Certificate Serial Number: XVR6ZC84N597) and Redemption Code: 8158107, after so long and that to wrong certificate. In the Certificate 1st page written that " Service Description: 3 years Accidental Damage Protection plus 3 day Onsite Notebook Service", I think it should be 3 Years Onsite Notebook Service. Such a careless attitude of HP??? The offer is also not provided FREE i have payed a amount of Rs 1999 and for that also such a careless attitude.
        I never expected such a careless attitude from HP being a international brand. Is this the service provided by HP, now I am thinking that the offer is a waste for me and should have buyed some other laptop like DELL, at-least they give priority to their customers at least. I will never recommend HP to anyone who always shows a careless attitude and their customer service is the worst. I am stacked with HP otherwise I have exchanged this. Hoping to get a new certificate in a month or in a year or so, depends on HP's mercy on me. If HP shows some mercy then hoping to receive a new certificate.
        HOPING TO GET A REPLY SOON.
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          Anchit Ahuja
          from Basi, Punjab
          Aug 28, 2014
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          Address: North Goa, Goa

          I purchased one HP Laptop HP15-r022TX serial No. CND424BBK0 through Flipkart on 16.08.2014. As per HP Back to college Offer, I registered at the site with option 'Two year onsite warranty " for which I was to pay Rs. 999/- and got Redemption No. 8160018. But I received an email asking me to send Rs. 2499 instead of Rs. 999.00. I have sent a mail as well as lodged a complaint at [protected]@redemption.com but have not got any reply. As I have to upload the required documents and make payment before 31.08.2014, I request HP authorities to amend the mistake and advise me accordingly urgently.
          Aug 14, 2020
          Complaint marked as Resolved 
          HP India customer support has been notified about the posted complaint.
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            Abbasnedu
            from Mavelikara, Kerala
            Aug 27, 2014
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            Address: Wayanad, Kerala

            Dear Sirs,

            Bought an HP Desktop Printer AIO HP 1515 SN CN3BE 1 PHOT from i-Team Park View Tower, Gandhi Park, Mananthavady, Wayanad (Kerala) on 6/8 Receipt # 1500. The brand new printer is not working after couple of days after installation. After repeated phone calls and through personal liaisoning, a mechanic (one Mr. Gokul) showed up on Mon. the 25th who could not even find out what the problem is! He said he will register the issue with HP through Toll Free line, and will update me. Have been trying to contact i-Team since yesterday on -

            +[protected] / 246 452 (neither # worked)
            +[protected] The incharge of i-Team. This gentleman never answered to my message left nor did he answer many phone calls I made on his mobile.

            FYI, many printing works are pending to be done. Is the i-Team a bogus people.

            Will highly appreciate if some one at HP will kindly investigate this and look to the issue and solve it.

            Thanks,
            Abbas
            Aug 14, 2020
            Complaint marked as Resolved 
            HP India customer support has been notified about the posted complaint.
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              Sribas Datta
              from Durgapur, West Bengal
              Aug 27, 2014
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              Address: Burdwan, West Bengal

              Sir, Please send a technical person for our HP printer 9050N in BSNL office. Our details address and contact number are shown below. Beside Head Post Office DTO Building, G.T.Road O/o the GMT Asansol 3rd floor, CMTS sec. Contact person name: Prodyumna Chatterjee, Account Officer CMTS ([protected]) [protected]@gmail.com
              HP India customer support has been notified about the posted complaint.
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                Siva Biswal
                from Mumbai, Maharashtra
                Aug 26, 2014
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                Address: Khordha, Odisha

                So after getting my second HP lappy I was satisfied and was feeling great to have such a sleek laptop. But after some months the hinge popped out and the whole plastic screen was replaced. Yes, it was in the warranty period and so I was charged nothing. Now again the same thing happened and now my laptop's was warranty has expired. I have gone through a lot of posts and blogs regarding the same problem and I don't understand if it is a common problem why should the company not pay for it? Afterall, HP made an awesome product but with this tiny defect which occurs time and again. In my advice, the company should come with some strong solutions so that the problem wont occur again. Really dissatisfied with the product only for this hinge problem
                HP India customer support has been notified about the posted complaint.
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                  Rdyani
                  from Bengaluru, Karnataka
                  Aug 25, 2014
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                  Address: Bangalore, Karnataka

                  Two days back a fraud was happened at a HP outlet Vishvesha Agencies No 73/7 Mount Joy extension, Hanumanthanagar, Bangalore

                  I asked them to fill petrol for 3000 Rs. One person set the pump for Rs. 3000 started filling the petrol. After putting petrol for some time he diverted my attention for a moment, when i turned within a faction one guy pressed one button in the pump and the digital no of Rs. 3000 was bilking and the pump stopped. The guy who was holding the gun informed me that it is 3000 sir. I asked him at the latest price of petrol how many liters will I get the for RS. 3000.00 and also I asked him why the pump stopped. He told me that it is due to heat since it is on from the morning. I asked him when the adjoining pump is working why this stopped (Twin Pump). After I argued he pressed one botton which showed 2451.00. he set for 549 rs in the adjoining pump. I went to the manager/owner of the outlet and explained the trick they have followed.

                  my advice to the fellow friends that please make sure that amount and liters are correct. If any one knows the email of HP company to file a complaint please share on this platform.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    nishi2907
                    from Ahmedabad, Gujarat
                    Aug 23, 2014
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                    Address: Pune, Maharashtra

                    i purchased a new laptop 2 months ago but now it is not working at all..it got shut down by itself and i m unable to install anything. its not working at all. i gave it to HP service centre, in pune still it is in same condition. The service provided is worst i must say. Very much disappointed. Please replace my laptop or give me solution for the same. My contact details are: Sahil Gupta mo. no- [protected]/ [protected] emailid- [protected]@gmail.com Otherwise i have to go to consumer court for help.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    HP India customer support has been notified about the posted complaint.
                    Aug 23, 2014
                    Updated by nishi2907
                    respected sir/madam,
                    i purchased a new laptop 2 months ago but now it is not working at all..it got shut down by itself and i m unable to install anything. its not working at all.It is under one year guarantee period. i gave it to HP service centre, in pune still it is in same condition. The service provided is worst i must say. Very much disappointed. i want to replace my laptop
                    . My contact details are: Sahil Gupta mo. no- [protected]/ [protected] email id- [protected]@gmail.com
                    i was using my hp 15-g009ax laptop suddenly there was a sound from the laptop and it stopped working, i had only been two months since i bought this laptop from flipkart
                    laptop serial no - CDN44942F6
                    INVOICE DATE- 04 FEBRUARY 2015

                    i would be grateful if i could get technical support as soon as possible
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                      arvinder
                      from Sandur, Karnataka
                      Aug 22, 2014
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                      Address: Yamuna Nagar, Haryana

                      sir i registered a complaint on 11 august 2014 regarding to HP printer( M126nw) . My complaint No. is [protected]. It is not resolve yet. it is multiple problem. Please solve my problem as soon as possible. Thanks and Regards Arvinder singh
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      HP India customer support has been notified about the posted complaint.
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                        Amrit Sarkar
                        from Delhi, Delhi
                        Aug 21, 2014
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                        Address: Raebareli, Uttar Pradesh

                        Sir, I would like to inform that I bought an HP 15 r-series i5 OS notebook for which they offered an offer of Additional 2 Years ADP with 2 Years Onsite Warranty worth Rs.9299 for Rs.1999 only.But when I registered for the offer they are demanding Rs.3999.The offer detail is mentioned in their website hp.com/in/backtocollegeoffer.The last date for the offer is 31st august. So, hoping that consumer forum takes immediate action on HP India. Thanking you, Yours' sincerely AMRIT SARKAR [protected]@gmail.com
                        HP India customer support has been notified about the posted complaint.
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                          ameyp80
                          from Chennai, Tamil Nadu
                          Aug 21, 2014
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                          Address: Ahmednagar, Maharashtra

                          Dear Sir/Madam, On 29.06.2014, I purchased a HP laptop HP15-R022TU from Croma Mall, Fatima nagar, Pune, on name of my wife 'Nilam Pachhade' Within 2 weeks of purchase, it stopped working. It is not getting charged. When I try to plug in charger, its not showing connection light. Immediately I have made the complaint on HP call centre number [protected]. Complaint no is - [protected] I have been told by HP customer care assistants that some engineer come to my home to fix the problem but NO ONE CAME till date. I spoke with Ms Suparna and Mr Subrato and many others over the phone. No one taking the complaint seriously and none of your engineer is coming to help me. When I asked at Croma mall, they are not supporting me as well. They are again giving your number and asking me to call you and register a complaint again. Is that the way to serve a customer ? I am planning to launch a complaint in 'Consumer Forum' if my case remains unattended for further couple of days. I am completely pissed off with your service. I request you to contact me ASAP on following numbers. -- Kind Regards, Mr Ameya S Pachhade (MS, London) Managing Director VEEMAL ENTERPRISES Phone: (+91) - [protected] / [protected]
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          HP India customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

                          Our Croma Care representative will get in touch with you shortly.

                          Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

                          Sincerely,

                          Team Croma
                          Dear Customer

                          Trust your complaint with Croma has been resolved.

                          For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

                          Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

                          Sincerely,

                          Team Croma
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                            kvtwosvn svn
                            from Bellary, Karnataka
                            Aug 19, 2014
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                            Address: Visakhapatnam, Andhra Pradesh

                            With reference to Sr. No INA0050323 and Prod No : VP569PA#ACJ, it is informed that the system is showing Window licensing problem and showing Windows counterfeiting problem. The System was purchased in Year 2010 for M/s Kendriya Vidyalaya No. 2 Sri Vijayanagar, Visakhapatnam. The Product is no longer in warranty, but the Problem of Liscence should not arise in such condition. Please look into the matter as soon as possible. Also inform us the complain registration Number.

                            Principal
                            KV No., 2 SVN
                            Vizag, [protected]
                            HP India customer support has been notified about the posted complaint.
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                              Barendranath Lahiri
                              from Raipur, Chhattisgarh
                              Aug 19, 2014
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                              Address: Bardhaman, West Bengal

                              Dear Sir, This is to inform you that I bought a HP OMNI PC 0n 30th August 2011 from Pinnacle Infotech, Durgapur. The computer was working fine but until recently it started to give us trouble. The computer was under warranty for 3 Years along with on site service back-up. I contacted the HP Service Center in Durgapur and they visited my place on 22nd July 2014 and told me that the Hard Disk has crashed and it needs a replacement. The service personnel took their notes and came back on 25th July 2014 to replace the HDD. To my surprise the troubleshooting step did not work and the service guy told that this is an issue with the mother board which needs replacement and they will come back in a week. I waited for a week but no one from HP turned up. After a hectic follow-up with the service center on 11th August 19, 2014 they came in with a mother board. They opened the pack and replaced the motherboard and that too did not work out. The service guy said probably the company had sent out some defective pieces as replacement and they will again place a replacement order. Today is 19th August 19, 2014 and I did not receive a single call from HP and the service center is constantly ignoring my request. My warranty will expire on 30th August 2014 and my computer is still lying dead. I want strict action to be taken against HP on this. Computer Details: S/L: 3CR120Q113 Model: QP307AA The computer was purchased in the name of Minkashi Bose. Consumers forum complain docket number:[protected] Thanks and Regards Bibek Lahiri
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                                sumitverma111
                                from Budaun, Uttar Pradesh
                                Aug 19, 2014
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                                Address: Mohali, Punjab

                                I am using hp bluetooth mouse x4000b Product No.- H3T50AA S/N - CNP33300BK I bought it in October, 2013, and it is still in warranty. I am facing issue with this mouse that sometime cursor become very fast, sometimes too slow, sometimes it stops and sometimes cursor moves itself without moving the mouse. I request you to do the needful as it is in the warranty.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                HP India customer support has been notified about the posted complaint.
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                                  prajakta.sawant
                                  from Pune, Maharashtra
                                  Aug 18, 2014
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                                  Address: Mumbai City, Maharashtra

                                  I have submitted my laptop to your laminton road center(Mumbai). Details of all mails and communication from 25 July till date listed below
                                  1) Laptop Submission at Lamington Road center -- 25 July-14
                                  2) Qutotation submitted by Priyanka (Quotation No-[protected] -- 26 July-14
                                  3) Quotation accepted by us -- 31 July-14
                                  There was no revert from you site till the time I contacted them (Such a nice UNPROFESSIONAL BEHAVIOUR)
                                  4) Drop Mail to all the CONCERN/PROFESSIONAL PERSON mentioning mode of payment -- 4 Aug 14
                                  Till now there is no revert received from you guys
                                  FURTHER NO PROGRESS REPORT SUBMITTED BY YOU PEOPLE
                                  I CONSIDER IT AS VERY UNPROFESSIONAL BEHVIOUR FROM YOUR SITE
                                  I am pissed off with them and want my laptop back.
                                  Dont want to take any service from HP
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  HP India customer support has been notified about the posted complaint.
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                                    Shashidhara GR
                                    from Delhi, Delhi
                                    Aug 17, 2014
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                                    Address: Bangalore, Karnataka

                                    this is to inform you that this is Shashidhara GR for deaf and dumb. My stayed is in Bangalore. i was brought of HP LASER JET PRO MFP M126nw for serial no- CNB6G4VB24 and Product No- CZ175A on 21.06.14. But it was sudden black low for printer problem so i has got of less total printer No- 524 printer copy only. Please check up service care. Please contact- [protected] and my email id- [protected]@gmail.com.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    HP India customer support has been notified about the posted complaint.
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                                      manis71
                                      from Mumbai, Maharashtra
                                      Aug 16, 2014
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                                      Address: Mumbai City, Maharashtra

                                      I bought a laptop last Sunday from Vijay Sales Borivali. Invoice no: 06-BR08-14SICD 681 for buying HP laptop with serial no D25, TS 14 B171TU, amounting to Rs 34, 990/-. I was told i would be offered two years additonal AMC upon registration, which i did. I was told in the response mail from [protected]@hp.com that a order confirmation email will be sent within 72 hours. However there is no response yet from HP team. My contact details are as under. Redemption reference code is - 8130277 Manish Ashok Bhatte, mobile, [protected], email id, [protected]@hotmail.com I have sent a reminder mail to [protected]@redemptionsupport.com however there is still no response. Request please look in to and revert. I am attaching a photo copy of invoice for your easy reference.
                                      +1 photos
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      HP India customer support has been notified about the posted complaint.
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