HP India Complaints & Reviews

We have purchased HP Pavilion Notebook PC from Flipkart on 4th october 2012. From day one onwards battery problem, mouse problem and case problem. We have raised complaint with HP and also with FlipKart. From Chennai HP authorised Dealer sent 4 times, engineers to rectify the problem. None of the problem is rectified. they have taken laptop for servicing From 26th october onwards. Till today we didnt get any proper response. When we call to dealer they will say laptop is under observation.

I bought HP Pavilion g6-2101Tx laptop on[protected] from Nehru Place, New Delhi. According to HP diwali offer they are giving a Nikon COOLPIX 16MP, 6 X optical Zoom Camera worth Rs 6,950/- on payment of Rs 2,499/-. But after purchase I found that there is no customer care number to whom I can contact to get status of my claim. There is only a site that updates status after 2-3 days. I wanted camera for diwali (as this offer is for diwali) that’s why I sent completed documents along with demand draft on[protected]. But now I am in dilemma of whether to go for new camera or wait for arrival of my gift as there is no one to whom I can contact. I have tried many times sending mail to [protected]@solutions-intg.com but it fails every time. I asked query to [protected]@solutions-intg.com but got no response. I also tried contacting customer care but that is also of no use.
I am very disappointed with HP’s after sale service. Can’t imagine HP’s services in other part of India after seeing it in a metropolitan city like Delhi.

My consumer No.604921, my dealer code 15059510, M/s.SANGAREDDY Gas Agencies inspite of several reminders the Dealer not deliver the cylinder to home, if i try to book cylinder status booking is already delivered, i hope it may be sold my cylinder somebody on the block.
Therefore my humble request to kindly help in this regard


thankz
nvnrathod
[protected]
[protected]

sir
i have purchased a hp laptop on 24/10/2012 from croma centre southex newdelhi. Its serial no was HP G6-2103TU 38 CM. as per the criteria there was a offer of nikon coolpix with it which will be received after sending dd of rs 2500 and documents. . I have send dd of rs2500 , pan card copy, bill copy, cut of barcode sticker. but till today i have not received any reply. dd no is055131 . my redemption no. is 5330286.i have send by speed post on which my vill address was mentionbut i have registered my address of orissa where i study( where coolpix will be delivered). I request you to please overcome this problem.



regards
kumar rahul
bhubaneswar

I have purchased the hp ENVY6 1002TX from the hp dealer on 19/10/2012 and on the same day , i have registered my HP purchase , was assured that after sending the Scanned copy of Purchase Invoice and the Bar code sticker , a copy of my ID proof on (22/10/2012) and its (5/11/2012) still i have not recived my Nikon coolpix .

Hi,

this is informed to u hp printer company is chit me .actually i purchase hp printer model no- 2050 & serial no- CN1B13ND5J
I have many time call on hp customer care but he is not help me .my problem : printer power supply issue, power not pass
now i facing this problem last 15 days, sir request to u plz solve out my problem.& Take Action.
Do the needful.

Thanks & Regards,
Kumar Gaurav
Mob-[protected],[protected]
Email:[protected]@gmail.com

I had bought an hp pavilion m6 1005tx laptop and within 15 days it was giving many software problems. so i contacted the service center but they were unable to help. from last 40 days the laptop is with the service center and now they are not responsing properly. I am tired of going to the service center and calling the toll free. I want my laptop back. So plzzz help me out.

Dear Sir,

Sir actually, this [protected] number giving me blank calls and harrasing me via abusing SMS's.

The Longitude value of this number is : 23.[protected] &
The Latitude value of this number is : 78.[protected].

So please do some positive action & steps against it.
Please see it with utmost intrest and urgency.
Please do reply me on my email: [protected]@gmail.com.

Regards

Satyam Patel

I have bought hp g62103 tu from a hp dealer with serial no.5CD2312CYT.I have registered for redemption process to extend 2 year warranty @ Rs.1700.I have sent each & every required Document with the cheque of Rs.1700.
The amount has been widrawed from my account but Still now even after 45 days , i haven' t got a single message or call. My redemption code is 5141936.
Please kindly do something. Either extend the warranty or return my money & contact me as soon as possible.
Nitish Garg
([protected]@gmail.com)
Contact No. [protected]

Respected sir,
with regards I beg to bring to your kind
notice that on dated 2-may-2012 bought a laptop from the company hp
with bill no.MS/R/116 dated 2-may-2012 product name BOP38 PA product
serial no.2CE21301D7 the above said company sold me the defective
computer and when I complaint no is [protected] to the company they
sand untrained persons on 04-10-12 who removed and replace some part
of computer and in place of making necessary repair/removing the
defect,made the laptop more defective.on dated 10-10-12 again
unskilled persons were sant to me and the further removed some part of
laptop and physically damagod the body of computer making it complate
dead/out of order sincc than during this time i suffered a great
business loss and the above said company now does not listen to me
neither it is replacing the laptop not returns my money back. it is
there for prayed that i may kindly be got paid my money with interest
up to date and denefit of the for the business luss suffered by me and
replace the defective product laptop is still under guarantcc pcriod.

with kind regards.

you're faithfully

rajinder kumar

[protected]

Serial No : CNG895P030
Product No : C8534A
Model No : HP LASERJET M1522NF

LIPIN EXPORTS PVT. LTD.
2/303 , RAM ASHIRWAD INDUSTRIAL PREMISES,
RAM MANDIR ROAD, GOREGAON (WEST),MUMBAI – 400 104

Contact Person : Mr. Vinod Podar Mobile No : [protected]

Scanner & Copy is not working. also after some time printer power close automatically.
Display Shows : SCANNER ERROR 5 TURN OFF THEN ON
Vendor says : Logic Card problem , need to be repaired or change but not available with HP Mumbai.

WE HAVE SENT SEVERAL MAILS , BUT GOT ROUND & ROUND REPLY.

PLEASE HELP IF POSSIBLE

REGARDS,
VINOD PODAR

Hello sir/ madam,
I have purchased a laptop on 30 August 2012. After a while, it got some problems hence service center's engineer took it to service center on 25 th September. On 10 October, official DOA letter( attached along with mail) was issued on my mail and same was done on retailer email. I spoke to retailer on same day and he said he will deliver me the new laptop within 3-4 days. He did not keep his promise. Again...

hello,
i have purchased a hp laptop, model name:- pavillion g6 2136tx, on 07/09/2012, within 15 days of its use there was a problem of hard disk. i took help of hp service center and submitted my laptop to them. With a delay of one week they repaired my laptop and the hard disk got replaced. But now I'm facing audio problem, the sound quality is very poor and also poor battery back up( which is hardly 2:30hrs, which is less from the standard back up promised to me). and also the CAPS button is also not working properly. i am just fed up of new problems every few days, causing great trouble to me. Cannot tolerate this any more. Take a note of my issue and help me with a DOA Certificate as soon as possible so that i can get my laptop replaced with a new one.
waiting for the help.

there is a HP Officejet j3608 All-in-one Printer from last 3 years. from last 15 dasy printer is working properly i.e.printing very slowly. it aslo feed paper slowly also. i have load CD and unistalled all HP components from PC and then loan all drivers and neccessary componenets but yet today the same problem is not solved. pl tell us how it is possible.

I purchased a laptop (HP-430) from my college side (United World school of business, Gurgaon). Everytime I am facing same issue with the display. When I did 1st complaint, HP engineer resolved the issue. But within a week of service, I faced again same issue. Now in the second complaint, HP engineer replaced mother board, again issue resolved. But again within a week of complaint, I faced same problem. Now this time your engineer replaced RAM. Again the issue resolved. Till this point, laptop is under warranty. I told to engineer, this issue has not been resolved but he ignored. Now again, I m facing same problem with display.

I fed up with the company's product and service.

Engineers are not skilled and not ready to solve the problem. Even their behavior is not up to the mark. Nobody is reliable.

Now you tell me what should I do?

I recently purchased hp monitor cq1569x from grabmore.in After arrival of product i found that a connector between monitor and stand is missing. Several calls, emails to grabmore customer care made. They keep telling stories but not able to ship the missing part or replacing the entire monitor.

Worst online shopping experience from grabmore.in

R

hello sir,
I am yadvendra pratap singh, student of MNNIT allahabad .Last year i purcahsed one laptop HP-630 from Hp-Showroom.It was my first Laptop so at starting i was very happy to purchase this. when i purchase ,i found 1 year warranty.

Actually at starting i have no idea how much is battery backup and how much should it heat.
but after 6 month i suggest my friend to purchase HP-laptop. he purchase Hp-laptop.when he purchase hp laptop then i realize my laptop is much heating and battery backup of my laptop is less.
So i call to hp service center. they provide me online utility to chech battery health. when i run this software result shown by software is ok.so i told to them.so they told if softtware show status ok then we not provide the service.
But i was facing problem. I call them many time but every time they provide same software and every time software show status ok, and they did not provide service to me.
after 2 month my battery backup become very low and heatting problem incresses day by day. Again i call and lock the case for overheating problem . they provide service and change the fan sink,but my problem not remove. 2nd time i call then again then they again change the fan and not need to check other problem. They are nor agree may some other problem in laptop or they passing time when warranty period become expire .but this time also problem not remove,. so lock the case 3rd time . but this time they told Engineer will come and check in one week,but no one come and they close the case without informing me i call them then they told i am sorry for that and we send engineer please provide one week more time ,so i do ,but no one come and close case again without informing me. This process take two month time. after that i lock case at 4th time but this time also they close the case without informing me and told your warranty period over .

and not proving service. Now my bateery backup is very low not possible to work without cahger pulgin. and due to overheating it hang(stop working) and not possible to work.

so please provide suggestion to me what i do.

your faithfully

yadvendra pratap singh
Address- P.g hostel ,room no-135
MNNIT allahaabd-211004
mob-[protected]

I registered a complaint(Case No.- [protected]) on 19th September relating to my notebook HP Mini 110-3736 which is not working. After making repeated phone calls to Redington India a personnel turned up (1ST October) and after checking said that there is some issue with keyboard and that would be resolved soon.However it has been 9 days and I am yet to get my keyboard issue resolved.The most surprising part is that I got a mail from Hp India on 4th October that material has already been posted.However on calling Redington India personnel say that they have not received the material yet. With great regret I have to mention that this is not the service I expected from HP India.My notebook is well within warranty period and still I am facing so much trouble in getting it repaired.I am at a loss as my work is getting so much effected also I am unable to do any online transaction which was the main purpose of mine buying the HP notebook.I am really very disappointed with the kind of support been given to me by the company.It has been more than 20 days and still my netbook has not been repaired.Hope to get my issue resolved ASAP.

Complaint Information
Reference No. : 12075286 Status : Pending
Registration Date :[protected]:29 Priority : Low
Closed Date : - Reported By : Consumer
Distributor : BHAWANA GAS SERVICE[protected]
Subject : Regarding Not Receiving My gas cylinder from Last 4Months
Description : Dear Sir/Mam,

I'm a HP Gas subscriber from last[protected], My Consumer No: 612381, My Self Kanta, But now from last 4 months, Very Bad experince from Bhawna Gas Service.
We are not Receiving the gas cylinder from last 4 months, I already booked my gas cylinder so many time, also contact our distributor M/S. Bhawana Gas Service (Bawana), Delhi, But,t din't get any good response from their, alway said, kal pahuch jayega aap gas cylinder, but you know very well what is condition without gas cylinder.
So you are requested to please do the need full as soon as possible.

Awaiting Your reply...
Thanks & Regards
Kanta
Add: 20/6, Shahbad Dairy,
Delhi 110042.
Mob: [protected]

I have purchase a laptop (serial number : 5CD21952K2, PRODUCT NO - B6U28PA#ACJ, PRODUCT NAME - HP PAVILLION G6 NETEBOOK PC) on 08/09/2012. At the time of purchasing deater were infomed that his battery backup is more than 2 and half hours. But his battery backup is very poor (i.e only 01 and half hour without working condition). Accordingly I was lodge a complaint in HP office (complaint No -[protected]) for replacement of battery but HP company without solve my problems he has stopped my complaint. Hence you are requested to kindly look in the matter and direct to HP company to replace my laptop battery at the earliest please.