HP India Complaints & Reviews

Respected sir,
with regards I beg to bring to your kind
notice that on dated 2-may-2012 bought a laptop from the company hp
with bill no.MS/R/116 dated 2-may-2012 product name BOP38 PA product
serial no.2CE21301D7 the above said company sold me the defective
computer and when I complaint no is [protected] to the company they
sand untrained persons on 04-10-12 who removed and replace some part
of computer and in place of making necessary repair/removing the
defect,made the laptop more defective.on dated 10-10-12 again
unskilled persons were sant to me and the further removed some part of
laptop and physically damagod the body of computer making it complate
dead/out of order sincc than during this time i suffered a great
business loss and the above said company now does not listen to me
neither it is replacing the laptop not returns my money back. it is
there for prayed that i may kindly be got paid my money with interest
up to date and denefit of the for the business luss suffered by me and
replace the defective product laptop is still under guarantcc pcriod.

with kind regards.

you're faithfully

rajinder kumar

[protected]

Serial No : CNG895P030
Product No : C8534A
Model No : HP LASERJET M1522NF

LIPIN EXPORTS PVT. LTD.
2/303 , RAM ASHIRWAD INDUSTRIAL PREMISES,
RAM MANDIR ROAD, GOREGAON (WEST),MUMBAI – 400 104

Contact Person : Mr. Vinod Podar Mobile No : [protected]

Scanner & Copy is not working. also after some time printer power close automatically.
Display Shows : SCANNER ERROR 5 TURN OFF THEN ON
Vendor says : Logic Card problem , need to be repaired or change but not available with HP Mumbai.

WE HAVE SENT SEVERAL MAILS , BUT GOT ROUND & ROUND REPLY.

PLEASE HELP IF POSSIBLE

REGARDS,
VINOD PODAR

Hello sir/ madam,
I have purchased a laptop on 30 August 2012. After a while, it got some problems hence service center's engineer took it to service center on 25 th September. On 10 October, official DOA letter( attached along with mail) was issued on my mail and same was done on retailer email. I spoke to retailer on same day and he said he will deliver me the new laptop within 3-4 days. He did not keep his promise. Again...

hello,
i have purchased a hp laptop, model name:- pavillion g6 2136tx, on 07/09/2012, within 15 days of its use there was a problem of hard disk. i took help of hp service center and submitted my laptop to them. With a delay of one week they repaired my laptop and the hard disk got replaced. But now I'm facing audio problem, the sound quality is very poor and also poor battery back up( which is hardly 2:30hrs, which is less from the standard back up promised to me). and also the CAPS button is also not working properly. i am just fed up of new problems every few days, causing great trouble to me. Cannot tolerate this any more. Take a note of my issue and help me with a DOA Certificate as soon as possible so that i can get my laptop replaced with a new one.
waiting for the help.

there is a HP Officejet j3608 All-in-one Printer from last 3 years. from last 15 dasy printer is working properly i.e.printing very slowly. it aslo feed paper slowly also. i have load CD and unistalled all HP components from PC and then loan all drivers and neccessary componenets but yet today the same problem is not solved. pl tell us how it is possible.

I purchased a laptop (HP-430) from my college side (United World school of business, Gurgaon). Everytime I am facing same issue with the display. When I did 1st complaint, HP engineer resolved the issue. But within a week of service, I faced again same issue. Now in the second complaint, HP engineer replaced mother board, again issue resolved. But again within a week of complaint, I faced same problem. Now this time your engineer replaced RAM. Again the issue resolved. Till this point, laptop is under warranty. I told to engineer, this issue has not been resolved but he ignored. Now again, I m facing same problem with display.

I fed up with the company's product and service.

Engineers are not skilled and not ready to solve the problem. Even their behavior is not up to the mark. Nobody is reliable.

Now you tell me what should I do?

I recently purchased hp monitor cq1569x from grabmore.in After arrival of product i found that a connector between monitor and stand is missing. Several calls, emails to grabmore customer care made. They keep telling stories but not able to ship the missing part or replacing the entire monitor.

Worst online shopping experience from grabmore.in

R

hello sir,
I am yadvendra pratap singh, student of MNNIT allahabad .Last year i purcahsed one laptop HP-630 from Hp-Showroom.It was my first Laptop so at starting i was very happy to purchase this. when i purchase ,i found 1 year warranty.

Actually at starting i have no idea how much is battery backup and how much should it heat.
but after 6 month i suggest my friend to purchase HP-laptop. he purchase Hp-laptop.when he purchase hp laptop then i realize my laptop is much heating and battery backup of my laptop is less.
So i call to hp service center. they provide me online utility to chech battery health. when i run this software result shown by software is ok.so i told to them.so they told if softtware show status ok then we not provide the service.
But i was facing problem. I call them many time but every time they provide same software and every time software show status ok, and they did not provide service to me.
after 2 month my battery backup become very low and heatting problem incresses day by day. Again i call and lock the case for overheating problem . they provide service and change the fan sink,but my problem not remove. 2nd time i call then again then they again change the fan and not need to check other problem. They are nor agree may some other problem in laptop or they passing time when warranty period become expire .but this time also problem not remove,. so lock the case 3rd time . but this time they told Engineer will come and check in one week,but no one come and they close the case without informing me i call them then they told i am sorry for that and we send engineer please provide one week more time ,so i do ,but no one come and close case again without informing me. This process take two month time. after that i lock case at 4th time but this time also they close the case without informing me and told your warranty period over .

and not proving service. Now my bateery backup is very low not possible to work without cahger pulgin. and due to overheating it hang(stop working) and not possible to work.

so please provide suggestion to me what i do.

your faithfully

yadvendra pratap singh
Address- P.g hostel ,room no-135
MNNIT allahaabd-211004
mob-[protected]

I registered a complaint(Case No.- [protected]) on 19th September relating to my notebook HP Mini 110-3736 which is not working. After making repeated phone calls to Redington India a personnel turned up (1ST October) and after checking said that there is some issue with keyboard and that would be resolved soon.However it has been 9 days and I am yet to get my keyboard issue resolved.The most surprising part is that I got a mail from Hp India on 4th October that material has already been posted.However on calling Redington India personnel say that they have not received the material yet. With great regret I have to mention that this is not the service I expected from HP India.My notebook is well within warranty period and still I am facing so much trouble in getting it repaired.I am at a loss as my work is getting so much effected also I am unable to do any online transaction which was the main purpose of mine buying the HP notebook.I am really very disappointed with the kind of support been given to me by the company.It has been more than 20 days and still my netbook has not been repaired.Hope to get my issue resolved ASAP.

Complaint Information
Reference No. : 12075286 Status : Pending
Registration Date :[protected]:29 Priority : Low
Closed Date : - Reported By : Consumer
Distributor : BHAWANA GAS SERVICE[protected]
Subject : Regarding Not Receiving My gas cylinder from Last 4Months
Description : Dear Sir/Mam,

I'm a HP Gas subscriber from last[protected], My Consumer No: 612381, My Self Kanta, But now from last 4 months, Very Bad experince from Bhawna Gas Service.
We are not Receiving the gas cylinder from last 4 months, I already booked my gas cylinder so many time, also contact our distributor M/S. Bhawana Gas Service (Bawana), Delhi, But,t din't get any good response from their, alway said, kal pahuch jayega aap gas cylinder, but you know very well what is condition without gas cylinder.
So you are requested to please do the need full as soon as possible.

Awaiting Your reply...
Thanks & Regards
Kanta
Add: 20/6, Shahbad Dairy,
Delhi 110042.
Mob: [protected]

I have purchase a laptop (serial number : 5CD21952K2, PRODUCT NO - B6U28PA#ACJ, PRODUCT NAME - HP PAVILLION G6 NETEBOOK PC) on 08/09/2012. At the time of purchasing deater were infomed that his battery backup is more than 2 and half hours. But his battery backup is very poor (i.e only 01 and half hour without working condition). Accordingly I was lodge a complaint in HP office (complaint No -[protected]) for replacement of battery but HP company without solve my problems he has stopped my complaint. Hence you are requested to kindly look in the matter and direct to HP company to replace my laptop battery at the earliest please.

OUR SELF GAYATRI INTERNET, NEW COLONY, SRIKAKULAM. WE REPORTED A COMPLAINT ON 24.08.2012 TO YOUR EXECUTIVE NAME KISHORE, MOBILE NO. [protected] AND ALSO WE COMPLAINT YOUR MANAGER IN HIS MOBILE NO. [protected]. STILL ONWARDS THEY ARE NOT GIVEN ANY RECTIFICATION OF MY COMPLAINT. NOW 45 DAYS OVER MY PRINTER IS NOT WORKING. PLEASE RECTIFY THE ABOVE SAID PROBLEM AS EARLY AS POSSIBLE. I ALREADY PUT A ORDER THE INSTRUMENT. THE INSTRUMENT ALSO READY IN YOUR EXECUTIVE (KISHORE). AND THEY ARE NOT COMING INSTALL AND REPAIR.

sir,
i have purchased hp notebook at 8th of august,and according to terms and conditions i got to extend my laptop warranty period free of cost for 1 extra year. according to term, i have send each and every document,but till today i didn't get any response.
e-mail id= [protected]@gmail.com
s.no. of laptop= 5CD219618F

I have a Hp laptop 630 model,which serialno-Qa131pa#Acj,Three(3) month ago my laptop disturbed due to Hard disc problem in a warranty period,then hp care help and Change the Hard disc,Now I facing another problem,Laptop automatically offed when it is worked in 1/2 hours,totaly I cant do any important work,& in my laptop screen shown Windows recovery error & many more,I am totally in deprived,I think to go cosumer court ,becoz in one year laptop 2-3 times disturbed,HP Branded company look after that this matter.with Regards Amitabha Das,From-Tripura,

Respected sir/madam,
i have bought hp laptop dv6-6165tx model in march 2012. since the time i have bought,there were lot of problems with that laptop.its battery is not working properly,and when i leave my laptop for a while like a few minutes,it never goes into standby,instead it gets struck...its c.d drive is not working properly...wi-fi is not detected in my laptop. my laptop's memory is 750 gb..bt even when i loaded a 100gb or more...it gets struck all the time when ever i open my open any of those files i have loaded...i have send it to the service center by mentioning all these complaints..but they just told there is a problem in my operating system and they replaced...even after that not even a single problem is rectified...when i complained about c.d drive,they told me that this laptop is like that.how can they manufacture a laptop with problems...? how can i replace my laptop?If anyone knows, please suggest me...
Don't ever buy hp laptops....
thanking you

MODEL NO & PRODUCT NO: 96-1201TX/QG470PA

SERIAL NO: 5CD1332710

ISSUE: WHITE SPOT ON SCREEN

I found a small DOT like WHITE POINT on the Screen, which is on the Extreme Right of the Screen. Immediately when i found this i took my Laptop to your Service Center at Dadar (AFORESEVE.COM LIMITED)Simtech Computronics Pvt Ltd.

There the Person who attended me said that to get a confirmation from HP Center, they will Give You a 10 Digit number.So he intimated me to get the HP Center permission to carry further, he also said i[censored] leave this UN-NOTICED it may spread.


So i contacted HP Support on [protected], there a person named MOBIN ALEXANDER attended my call. In which i Explained him about the Issue, but the statement he Mentioned was

"THERE CAN BE 1-5 DEAD WHITE PIXELS. IT IS ACCEPTABLE ONE, SO IT IS A MANUFACTURING DEFECT. FURTHER HE ADDED THAT IT WONT CREATE ANY FURTHER PROBLEM, SO USE IT AS IT IS"

But in our Country, the LAW says if it is "MANUFACTURING DEFECT", then it is covered under warranty. From the above conversation to whom a Customer should believe to the DEMO ENGINEER WHO ATTENED ME AT SERVICE CENTER or THE PERSON WHO SPOKE TO ME OVER THE PHONE CALL.

also a Lady who spoke 2 me was so rude & she was not ready to tell her name she banged the call down.

WE HAVE PURCHASE A NEW PRINTER OF HP BRAND. THIS MODEL IS HP LaserJet Pro 400 MFP M425dn Model No CF286A & Ser No CNB6D65H1Y. KINDLY SEND OUR ENGINEER AT OUR OFFICE AND ATTEND THE SAME .

I have an HP 1TB hard disk and since last many months it is not working for service center i went to its retail outlet and service center but reply from there side was that they don't repair this product at there place but as said to by its retail outlet and call center they said they said their all product repair at symtec so where to repair my hard disk

form last two days i was experienced that my x alphabet key is not working properly ,and i have to apply more force to press it so please take rapid action on my complaint

Dear sir/madam,
I am deepali gupta. I am very disappointed with your services. My laptop is under warranty and there is a problem regarding battery in my laptop. When i plugged in battery charger the message displays on screen saying (battery plugged in, not charging). I made a call on your hp phone support centre but my problem is not at all solved. so, please help me out.