HP India Complaints & Reviews

Dear HP consumer.

This is Simon Henry, I have buy this HP dream screen 400 desktop PC from Mumbai on February 20th and bring it to my home town in Kerala. When I start the PC, it’s on for 2 hrs the PC got shut down and never re start. After I reported the service center, they have sent one technician who say the hard disk is burn out and need to replace. It took one month to receive the hard disk from service center and replace, this occur the same problem (Not getting start). The technician called his service center and said within 4 days the whole PC unit will be replaced HP consumer. Now it’s almost 2 month and the PC is waste in my home no response from Service center and consumer. It's really disgusting everyday due to loss of Rs 21,000.00 in just few hrs. Why HP are selling this PC which is use for nothing. Please response and mail to -- [protected]@gmail.com

I bought the laptop in august 2010 for educational purpose and it's april 2011 now and under warrenty. It keeps on hanging in the middle of applications which at first i thought might be because of the internet's speed , but now I'm sure it's not .. It's really getting up my nerves and is very annoying and it's giving me delays with the dealines I have to meet. What should I do in regards so that it gets exchanged for a new laptop or to refund my money. Your help would really mean alot to me.
Thanks
Phone: [protected]

I purchased a HP laptop G62-361TX sr.no.-Cnf0396yzq from kanpur on dated 12/03/2011 & i completed all formalites regarding free accesories .I also have the redemption no. regarding registration of product for free accesories.But still i am wating for free accesories from HP as comitted by sales dealer during sale of product. It is very shoking experince for me from such a reputed big company. It is just a logistic delay from company side or fake comitment by company during selling of his product, it's matter of question in itself.On calling[protected]redemtion no. giving by hp officials),wrong no. dialled message appears. If some one having correct no. of hp redemption cell, kindly let me to know on my email id-- [protected]@sify.com
Thanks.

Hi,
I bought HP Printer HP 2050 Deskjet abroad, while coming back I carried it with me but after sometime Ink got over in the cartridges so I bought the new cartridges in India.
When I installed new cartridges 802 in the Printer HP 2050, it was not accepting.

I called Customer care, and I came to know that Since Printer is bought from outside, Indian cartridges will not work and Printer needs to decode.

If Printer and Cartridges are created country specific, I would have never bought HP printer.

I raised the complaint but they are not guaranteeing me that Decode will be successful.

I lodge complaint on Saturday but since then I have received call from HP which they committed.

My request no.which was registered is [protected]

i have bought HP care pack from ARM Infoserve India (P) Ltd on 28/02/2011 and that time my printer was under warranty till 3/4/2011 their agent Mr. Krishna Rai send me copy of bill on my Mail iD but till today i.e 25/04/2011 mere ko abhi tk documents nahi aay kabhi vo kehta hai ki update nahi hua or kabhi kheta hai ki post nahi ho rahi so tell me what can i do

sir,sorry to tell you that your employee is not able to pick up my words .i already ready in nearest sbi bank of airport.but mr teddy is not ready to hear my words so i request you to explain me clearly and details about deposit and delivery.you have to believe me and come to me after consulting i[censored] really want to give me my reward.

Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
To:
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD
Dear Winner,
We are pleased to inform you of the result of the just concluded draws
held on the( February 19TH, 2011} by Hewlett-Packard in conjunction with
With Google Incorporation and IPod Worldwide Promotion and Microsoft Incorporation.
Your email was among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain
Pounds} each in the Hewlett-Packard {Microsoft} 2011 Online Promo. This draw is being
organized to create and improve a larger awareness record for internet
user’s worldwide.
However the results were released on the { February of 22ND, 2011} and
your email was attached to ticket number (7PWYZ2008) and ballot number
(BT: 12052008/20) The online draws was conducted by a random selection of
email addresses from an exclusive list of 29,031,643 E-mail addresses of
individuals and corporate bodies picked by an advanced automated random
computer search from the internet. However, no tickets were sold but all
email addresses were assigned to different ticket numbers for
representation and privacy.
The selection process was carried out through random selection in our
computerized email selection machine (TOPAZ).This Lottery is approved by
the British Gaming Board and also licensed by the The International
Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
kind and we intend to sensitize the public.
To begin the claim processing of your prize you are to contact the Online
Co-ordinator and provide him with the following information’s as stated
below, so we can proceed with the verification and clearance process of
your file.
APPLICATION FOR PAYMENT:
1 Full Name chandi Prasad bhanja
2 Home Address at/po->athgarh,distcuttack,stateorissa,countryindia,pin754029
3 Sexmale
4 Age24
5 Marital Status unmarried
6 Occupation none
7 E-mail [protected]@gmail.com
8 Telephone Number [protected]
9 Nationality indian
10 Country india
11 Hobby play cricket,watch tv
12 Batch Number  XYL/[protected]/05
13 Reference Number24/00319/1PD
14 Next of Kin
15 Date Received Winning Notification 27/02/2011
16 Official Comment
MR.DAVID HENRY
EMAIL: [protected]@hotmail.com
TEL: +[protected]
FAX:+[protected]
*You are advised to forward these information’s as soon as possible to
enable us attend to your file. This email is registered and sent only to
a certified Hewlett-Packard {Microsoft} Promo winner.
Our special thanks and gratitude to Bill Gates and associates. Accept our
hearty congratulations once again.
Yours Faithfully,
Teddy Mac Leo
Head of Council/Verifications Dept

I Gave my laptop to HP for the repair on 4th april 2011 and its been 20 days and they are not able to trace my laptop. I called staples and HP both, HP's customer service is so bad they are just giving me run around and not giving me the exact solution. I bought this laptop on 15th december 2010 and with in 3 months the laptop stopped working. I should have not bought an HP laptop. I hope this thing gets resolved soon.

Thanks,
Raman
[protected]

Mr. Pareira / Mr Shiv,

I bought this HP Pavilion dv6 from Croma-Malad, vide Invoice no SLF02A[protected] dtd 27.3.11. Serial no is ina106tvk9.

Two weeks later I faced this problem of my lap-top turning off all of a sudden with error message as follows,

" Boot device not found. Please install an operating system on your hard disk"

The lap top was handed over to the Malad customer service against goods acknowledgmrnt no 427 dtd 18.4.11.

Couple of days later on 20.4.11 the pc was returned saying that they have done some recovery and now today 22.4.11 I am facing the same error again.

I am facing lots of inconvenince due to this. I spent my entire day to reload the back up and installing the entire system all over again, with no result now. Moreover, I am told to resubmit the laptop again.

I cannot keep on doing this & would like you to replace this device with a new laptop for me.

Would appreciate your prompt reply.

the worst case that i've ever seen....the screws of my hp laptop(pavilion dv6-cherry black) are becoming loose and some of them have already fallen down...similar cases have been found in my othr friends' laptops too(same model that has been mentioned)...i'm sure ther's something wrong with this model laptops that hav been sold last yr,i.e.,oct,2010.my laptop is stil under warranty period bt m nt able 2 get it serviced as i dnt want 2 rely on any other service centre other than that of lucknow as i've bought it from ther itself...not only this,the left hand side speakers hav also stopped working within 3 months of puchase...i'm not really satisfied with what i hav bought..ther is some or the other problem with this laptop as day are passing by n m nt being able 2 get it serviced becoz of my busy study schedule n also bcoz i stay out of lucknow...i hope i wil get a positive response from hp authorities for the case mentioned when i'm bak 2 lucknow in the coming month

Hi Sir,

I have bought a brand new HP Laptop model DV6-3116TU from a retailer Prodigy Computers,Kukatpally-Hydrabad on 16april2011.Same day I saw some problem in display screen I went to the retailer and showed him the problem and said to exchange the Laptop he said he can not replace it but as per my knowledge every company replace the same day sales product.
Kindly suggest me and do the needfull.
Shop Name:Prodigy Computers
Concerning Person: Mr.Illiyas
Address:Kukatpally,Near JNTU,Hydrabad
Contact Number :[protected]

We have purchased Compaq Presario CQ42-176TU Notebbok PC from Vijay Sales Borivali west branch on 23rd May 2010. Laptop serial no. is CHFO131YGC. Laptop has started giving trouble from November 2010 and from Dec.10 to March 11, Laptop was given three times for repairing. Most of these four months the Laptop was with service station. Apart from these three times, we have further taken the laptop two additional times for solving the problem. Hence we requested the company 1) Replace the defective piece 2) Extend the guarantee / warranty period 3) Give us the damage charges as apart from spending money and time for visiting several times to service centre, my daughter who was using this laptop for her MBA study, also suffer in the MBA programme and examination. The company has not responsed / agreed any of these points except keeping the laptop to the service centre several months for repairing and they have at last given us repaired piece. We do not know, how long this will work.

SIR/MAM,

I have purchased hp laptop i.e hp pavilion G62/ 455 TX on 28/02/2011 under hp bundle offer for which i was entitled to get free gifts of worth Rs.3500/. After submitting all the relevent proof online to <notebooksolutions-intg.com> within time , i did not got my free gifts till now. Kindly do something.

non receipt of gift
dear sir,
I purchased HP Pavilion DM-1219TX LAPTOP on 1 MARCH 2011 from DIKKSHA COMPUTERS CHANDIGARH. I registered for gift on line on the same day and my registration no is 2569232 and send the required documents scanned through online on the same date. After that there was no information from redemption cell now on 11 th April i got following mail from the redemption cell.

Dear Sir / Madam,
Redemption code: 2569232
We would like to update that we have not received your claim documents for processing of the claim during the offer validity period and hence your claim stands rejected.
Thanks & regards,
HP Redemption Cell

i am feeling cheated
Looking forward for your expetidius action.

Harsh Chopra
[protected]@rediffmail.com

gd eve sir,
i am k.k.singh.....i have purched HP photosmart premium 309a printer from bokaro steel city....sector -4, shop name-BOKARO COMPUTERS.I have purched printer around one and half year back...2-3 month i hv used and after then it is ideal for some month...then it got some problem with printing... i take printer 2 the shop where i hv purched...they told the printer head is gone.....i told ,i am ready 2 pay any cost but u repair it immediately.....but since 1 year i hv not found printer head......kindly do the needful...i faced worst experiance with hp....what to do i cant understand...my mobile no is-[protected].kindly get back to me urgently....
regards....
k.k.singh.

My Unique Registration code is - 2537660. I have tried to redeem an offer from Hp. I am eigible to receive that because I have bought a hp G42 laptop on 14th feb,2011.
please kindly consider this

I am a hp pavilion dv-4 1242tx user. I purchased the laptop worth 52,000 a year before and since then its malfunctioning again n again...details are--
1st- dvd drive malfunctioned.
2nd- over heating of laptop
3rd- raw panel malfunctioned
4th- battery failed
5th- customer care people broke a key of mine & then replaced it without the notice of hp.
6th- Adapter malfunctioned
7th i:e now laptop is again overheating and dvd drive is not working once again..
and the company people are not hearing to my complain.
I insist that considering it a manufacturing defect either laptop should be replaced or me should be provided my money back.

Respected Sir,
i would like to tell you that the date of purchasing this notebook was 22nd feb 2010 and it expires on 22 feb 2011.
My next point is i submitted my notebook in your Panipat Service center on 15th feb 2011 i.e before expiry.
Now i am going to explain the whole issue :-
With in a month of buying this notebook its charger got replaced not even a single time but twice.i went to chandigarh service center for this replacement and i got the excellent service for this and at that time i talked to your engineer regarding my heating problem and not charging, he told me that HP has introduced overheating tech. means if it heats up it stops charging automatically.iI got satisfied with this but i think after 4 or 5 months, it started giving me problems like not charging, overheating immediately after 15- 20 min of working and even mouse pointer stops and PC fully hanged and i had to switch of its main power. With this issue i talked to HP call center engineer and she told me you have to update your bios and she mailed me that bios and when i started installing that bios the notebook hanged again at almost 75% completion and after that motherboard got malfunctioned and got replaced.With this issue i went to panipat service center and issue got resolved ,
And after this notebooks started giving me a lot of trouble like Optical drive not reading and OPTICAL DRIVE EVEN GOT REPLACED 3 TIMES.
Sir. Actually there is one software that came with the notebook namely HP Support Assistant and i checked my battery health with this and it gave me BATTERY ERROR- i.e PRIMARY BATTERY HAS FAILED PLEASE REPLACE YOUR BATTERY AS SOON AS POSSIBLE.I went with this issue to your service center and They replaced the battery and the battery which came from you it was also giving the same error. that error with the picture was mailed to HP also. It means BATTERY GOT REPLACED 2 TIMES.
NOW THE LAST ISSUE was that i got allthese things done in i think december 2010 and once again the notebook hanged and this time i didnt even switch off its main power and it remained on battery node and it got shut down automatically and its display gone.The problem was ONCE AGAIN THE MOTHERBOARD GOT BURNED UP.With this issue i reported HP same service center on 15 th feb 2011 i.e. with in warranty & HP manager called me on i think after 3 - days and asked me to elevate this case and i said yes elevate it.and again i called your manager Mr.Hardeep singh on 22nd or 23rd feb 2011 and he said yes you ll get your laptop within 3-4 days.finally, one day i met your manager and he made me talk to Mr .Girish and he asked me some stupid questions and gave me some stupid explanations.Then also, i agreed with your manager. After 4 days again i called your manager in the morning around 11a.m and he said dont call me i m in delhi in some marriage , you go to call center and ask them and it was very rudely and then i asked him Sir tell me or i ve to ask legally through RTI and he said in a very rude way "HAAN HAAN JAA SAKTE HO"( yes - yes you can go). So, now tell me What was my mistake and the mistake was of HP manager . He didnt report my problem to higher people earlier.I think i ve been to HP service center so many times and i m even fed up wid this.I went to HP service center once again and asked one your engineer to elevate this case once again for replacement.Sir i bought Dell Notebook 2 years back and not even a single time i went to their service center.Sir i can mail you that e mails that hp sent me about product replacement.Sir Now the laptop is still with HP people And please guide me to what can i do further to get rid of this defected piece.Shall i go to RTi or take legal action
NOW I WANT THE FOLLOWING ANSWER FROM HP :-
1. WHY HP HARASSED ME SO MUCH?
2. WHY HP WASTED MY TIME GOING TO THEIR SERVICE CENTER?
3. WHY HP MADE ME TO CALL THEIR CALL CENTER I DUNO HOW MANY TIMES?
4. The parts which got replaced is also equals to my actual purchasing? WHY HP DIDNT THINK OF REPLACING THIS DEFECTED PIECE EARLIER AFTER ALMOST EVERYTHING GOT REPLACED? ans- cuz HP manager didnt report my problem to your higher authority
5. WHY DONT HP TEACH THEIR MANAGER TO DEAL WITH COSTUMERS?
6.WHY DONT I TAKE A LEGAL ACTION WHEN YOUR MANAGERS CHALLENGES ME TO DO SO?
7. DO YOU PEOPLE THINK THE LAPTOP WHOSE PARTS GOT REPLACED SO MANY TIMES IN A WARRANTY PERIOD, WILL SURVIVE NEXT 3 MONTHS ALSO? WHY DONT YOU REPLACE THIS FAULTY PIECE?
REgards,
Dr.Rohit Sharma

too much of heating altec lansing and dolby digital speakers very poor, faint sound with unclear audio. Please help some one...screw HP for this........

Customer service could nort repair the issue

Sir,

I am K V Bala Krishna who is working as a Software Engineer in Fidelity Investments in Bangalore. I am a native of Guntur and live in Guntur, nagarampalem. My

father is a retired and taking rest due to health problem. I actually came to my native place for ugadi which is on April 4th. I have started on 1st April at 5.30 PM at

Tin Factor in Bangalore in a APSRTC bus no : 3879 seat no : 8 to Guntur. I was carry my personal laptop bag and a luggage bag with me. I have put my laptop bag

right up rack on my head and i was seeing that when ever i get up. But unfortunately till nellore i am aware its there and after it crossed ongole when i checked my

laptop bag was missing. The bag consits of Laptop Charger, HP Pavillion Laptop (S/N : CNF734ONQP), my pan card, ATM/DEBIT/Credit cards, my room keys,

books, papers, laptop mic, headset, laptop cooler pen drives, 2500/- cash and other small stuffs. After i realized the laptop is stolen, i started searching my laptop

and it was not found in the entire bus and i got down at GUNTUR and went to old guntur police station and they are not willing to take the complaint. I kindly request

you to please look into this and please do me the justice.

I am really sorry if i sent it to a wrong person, please forward this to people who can do justice to me.

Regards,
Bala Krishna K
Mob : [protected] (Bangalore number)

HP LCD 2309 Display Problem from past 5 month "screen on but there is no display and only 2 to 3 min of display then after bluring and gone" i try and call all service center at chandigarh and ludhiana but they tell we are not dealing in HP LCD's ...this is depressing...I m totaly exhaust my mind ...plz do the needfull for me or send me service center center who deal and service in HP LCD Screen


HP LCD 2309