HP India Complaints & Reviews

Our company purchased a Print Head for HP- Inkjet Printer No.K8600. Print Head Model No. is C9382A. Expiry date:--2010/10/11. This print head stoped working. When we contacted HP authoried Service centre M/s Radington India Limited, jaipur. They refused to change the head. Reason cited was "Invalid Invoice".
It is realy a bad experience.



S. k. Mathur
A-One Consultants
[protected]...

Sir/Madam,

My name is Rahul Kohli and I am writing in regards o problematic HP TX1000 HP laptop which I brought in 2007. I brought this laptop from HP Retailer in Nehru Place, New Delhi on 13th Aug 07, Just after buying the machine I realized that it gets really hot when I use it for more than Half an hour. But I ignored the problem thinking it may be just the hardware, after about 18 months o[censored]se the machine...

I purchased a dv9734tx laptop two years back for Rs. 72,000. after working fine for 1 year, one day suddenly the screen turned blank and did not respond even after i tried restarting etc.

I tool it to HP authorized service station, they told the graphic card's power ICs have failed, and they don't do board level repariring, so the entire mother board needs to be changed, costing Rs. 22000.

Another solution...

Sir,
My system is HP Pavilion a1514 Home PC and printer is HP Photosmart C3188 All in One. I had purchased a set of cartridges 854 & 850, a fortnight back through your Dial-a-Cartridge service.Till now I have used the printer for two colour printings of normal type. Today the 'status of the cartridge in the printer' as indicated by the desktop is almost EMPTY. I had verified the colour changing hologram on the cartridge...

My laptop in the warranty and in the service center there is motherbord issu but they say the ct no. of motherboard is not matched so they doesnot repair my laptop .I don't understand why the ct number of my laptop is missmatched ,because i give my laptop only otherised RT service center 2 or 3 times when some problems is comes in laptop . The present motherboard is also of HP company. I also complain in coustomer care but they does...

Maj Anoop Srivastava

PERS 08 Sep 10

HP Computers Ltd

CHEATING BY AN AUTHORISED DEALER’S SERVICE CENTRE

Dear Sir,

1. This is to bring to your immediate knowledge about a particular case in which one of your Authorised Dealer’s service centre tried to replace a part of my laptop very quietly thinking that the matter would not be known to the customer....

Dear SIr,

I bought a Laptop mini computer model No.HP Mini 210-1085TU two months back from coimbatore HP showroom. While travelling the adopter has been misplaced and i tried almost all over india no where the adopter is available for this model. Due to this i am not able to check my mail and work on my laptops. All the Hp show room persons are telling it will come within two days but almost a month is gone still i am getting...

i have buy a hp laptop and after few days its speakers burst and smoke was coming out of its speaker area so i gave it to the nearest service center as it was in warranty period but its been 15 days they are not giving back my laptop and making unnecesarry delay in rapairing and not even giving proper response on talking ....

To - HP India

I have purchased 65W Smart AC Adapter INDIA P/N ED494AA#ACJ through techno system Jogeswari - West. He is supposed to be autorised service partner of HP. MRP of the product was Rs. 2175 whereas he charged me Rs. 2500 ( invoice no. 167 - 10th August 2010). When i questioned the owner i was told that if you want to buy this is the rate you will have to buy. Since i needed it urgently i did not have much choice....

HP Pavilion Desktop(Product model No:-L1908W) was purchsed on 13-Aug-10. All of a sudden LCD had developed a black spot on the screen. Since we were still covered under the warranty period a complaint was logged(Reference Nos:-Docket no.[protected]. HP Support engineer had visited and left after examining without mentioning anything to us. Later on when we contacted the customer care we came to know that the engineer had submitted a report...

dear sir,

I bought 2 carepack(Post warranty) for two laptops of HP compaq NX6115 model dated:[protected] but canceled one due to unavailability spare parts one with them as told by the service provider. The care pack issued for the laptop having sl. no- CND6460RYX & product no- EX728PA for our company named Power Research & Development consultants Pvt. Ltd. in Bhubaneswar at the autorised dealer named Digital care Pvt....

I was purchase a HP Pen Drive 8 GB before 10 months ago from the Big Bazar, Piplod, Surat, and also get the 5 years replacement warranty, so at present my pen drive is not working so pls tell me where the service center of HP Pen Drive is help on surat...

This is with reference to the HP PN 1000 as purchased from New Vision Imaging Pvt Ltd , New Vision House, TVIM Industrial Estate,Mapusa, Goa as mentioned to be the registered office address.
Just wanted to draw kind attention towards my serious concerns with the machine as delivered to me...

2009 - After the end of number o[censored]nlimited calls from your marketing / sales person Mr. P Chakraborty and also equal approach...

Print not working in HP Laser Jet P1008
Dear Sir,



We have purchased more than 1Nos. HP Laser Jet P1008 Printers from M/S Websity,thane ,Maharashtra for our organisation. Since last one week we are facing issues with these HP LJ p1008 printers as the print job gets lightly not dark




Kindly help us.

Following are the serial numbers of these printersbr...

I had purchased the V3155 series laptop on 18/01/2007 and it started giving problem in the month of Jan 2008. I had given it for servicing to HP authorized center at Gurgaon.After Investigating , the centre informed that mother board has to be changed. Since, it was in the warranty period ,so it got repaired without charging. The same defect was reported again in the month of July 2008.
At that time it was told that this model...

I have an hp pavilion dv9734tx Entertainment PC, the hinges and the plastic bezel assembly of its LCD is broken that I can't use it without setting a proper support for it, and I need to carry it for my works often, I called hp customer care for the solution but instead of replacing the wrecked parts they said whole LCD has to be replaced which costs 32,000 Rs. they also said that these parts are not available because the company doesn't...

To
HP india
i'm basant kumar soni i have pursed hp 20''inch tft from nehru place delhi and tft model no is 2009f but from some time it has problem LCD PANEL .the tft warranty is 3year according to the company
i calling to custmer care office toll free number [protected] and custmer care says my willbe solved within one week .and give a delhi service centre number 30675107 .i also calling delhi service...

Dear Sir,

i had purchased presario cq40-604tx serial no cnd94833n1 2 month before. My hard disk is damage than i go to service center at haldwani they replace my notebook hard disk and told me call[protected] ask him for recovery they will send you. I called him 4 time but they did not give any response.so kindly take some action against them and send me recovery disk as soon as possible. unless i will complains against u...

Excerpts of a mail sent to HP :

I am a user of HP Tablet Notebook (TX2-1005Au), and lodged complaint of its non functioning on 26th July'10 with Simtech Comptronics Bilsapur Chhattisgarh. The concerned person are Mr Prasad at Bilaspur and Mr. Amit at Raipur.

Since then after lot of followups they are unable to solve my problems.

i. Initially they diagnosed the motherboard problem and called...

We have bought HP touchsmart PC and have contact for services for HP for 3 years.
Past 1 month pc is down and HP not able to get it serviced or provide repalcement PC.
They give excue non avaialability of the parts. complete log of the compliant given below.
Dear Sir

Regret to inform you that the received part is not functioning and giving error
We have ordered for another motherboard yesterday...