HP India Complaints & Reviews

My Printer Did not Get Started. We Are Really Fed up from the last one month because we are 22KM away from the city. It is very difficult for us to take the the data in the pen drive and for print and zerox we have to go in the city. Two Times Our Printer Get Repaired Also From The HP Service Station Hisar (Haryana). If there is defect in our printer so please try to replace it as soon as possible. Our Contact No. is:[protected], [protected]
Our Model no. & Product No. CB376A, M1005MFP
Serial No. CNG9B5K2WP

Did not received Redemption Gift on HP-Compaq Presario Laptop yet
Redemption Gift offer of philips mp4 on Compaq Presario Laptop (CQ40-330TU)
Dated: 02/10/10

To,
The C.E.O,
Redemption Support.,
Chandigarh

Sub: Regarding Redemption Gift offer of philips mp4 on Compaq Presario
Laptop (CQ40-330TU) - Please treat it most urgent

Dear Sir,
I had purchased a Compaq Presario Laptop (CQ40-330TU) and has send all
the documents & D.D as desired by you but till date I am not able to
track status of my offer. Please find the details as below:

· Product purchased: - Compaq Presario Laptop (CQ40-330TU)
· Date of sending the documents-02/07/09
· Exact Name on which the Claim was Registered - SHASHANK MAHESHWARI
Redemption Code : WURVY4DD3Q
· Registered Mobile Number- [protected] not available
. Available numbers are- [protected],[protected],[protected]
· Product Serial Number- CND9182ZW0
· Demand Draft Number-018365 of Rs 1,299/-
· Dealership name- COMPUTER CARE , BHILWARA (RAJSTHAN)
· Dealership City- BHILWARA (RAJSTHAN)
. Current Address- paltani market,bilram gate kasganj,kanshiramnagar(u.p.)207123

In this respect I floated my query on redemption support website but
unable to get proper response.I have registered a complaint at hp
site for that i have been given complaint identification number CCHSAP242822.
but till then i have not get any response from company side.
if my complaint is not noticed and i am not going to get any response from company side within 15 days
then i have to take judicial action
against the company.company will be responsible for all expenses during this.
so You are requested to please respond as
soon as possible that when I am going to get my PHILIPS MP4 & please
update me with current state of affairs related to my offer.


With Regards
SHASHANK MAHESHWARI
[protected]@gmail.com
[protected],[protected],[protected]

Sir,
i have recently replace the battery, but still it is automatically shutting downwing in few hour in plug in & in plug out condition,but unfortunataly the service centre(blue solution,berhampore) did not notify this problem as i had gone 3 times with the same problem.Now my warrenty period (20 -oct-2010) will going to over still then they are missguide me.Secondly service centre donot provide the proper service as compare to other service centre present in orissa so sir take some prevantive step in order prevant your customers from missguide & misbehave by such irrresponsible service centre.
So i request please plese take some needyfull step for me,for which i will gratefull to you.

Thanking you

Deepak Pradhan
dt:2-0ct-2010

I have handed over my Hp make monitor ( Model: Hp W 185, TFT Monitor) to Hp servic center two weeks earlier but many time they are just not attending my call and when they attended the call they directly refused to repair and saying that " You can take your monitor from us unrepaired " as well as tey are just pussing days only.

It is my kind request to the system to take action againt it. Because it not harrashing me but also making the brand image of Hp to a bad one.

Address of the Service center:

Redington India Ltd.
E 48/4
1st floor
Okhala Industrial Area
Phase II
New Delhi 110020

Sir, I have recieved a mail from above mention company that I have won a lottery of 1000000.00 pound.


Hewlett-Packard
PO Box 1010,Liverpool
L70 1NL,United Kingdom.
Batch number....XYL/[protected]/05
Ref number..24/00319/1PD







Dear Winner,


We are pleased to inform you of the result of the just concluded draws
held on the(18TH of Sept, 2010} by Hewlett-Packard
in conjunction with
With Google Incorpration and Ipod Worldwide Promotion and Microsoft Incorporation. Your email was
among the 20 Lucky winners who won £1,000,000.00{One Million Great Britain Pounds}
each in the Hewlett-Packard {Microsoft} 2010 Online Promo. This draw is being
organized to create and improve a larger awareness record for internet
user’s worldwide.

However the results were released on the {20TH Sept, 2010} and
your email was attached to ticket number (7PWYZ2008) and ballot number
(BT: 12052008/20) The online draws was conducted by a random selection of
email addresses from an exclusive list of 29,031,643 E-mail addresses of
individuals and corporate bodies picked by an advanced automated random
computer search from the internet. However, no tickets were sold but all
email addresses were assigned to different ticket numbers for
representation and privacy.

The selection process was carried out through random selection in our
computerized email selection machine (TOPAZ).This Lottery is approved by
the British Gaming Board and also licensed by the The International
Association of Gaming Regulators (IAGR).This lottery is the 3rd of its
kind and we intend to sensitize the public.

To begin the claim processing of your prize you are to contact the Online
Co-ordinator and provide him with the following information’s as stated
below, so we can proceed with the verification and clearance process of
your file.

1. Full Names : ...........................................
2. Residential Address : ...........................................
3. Phone Number :Mobile&Home.............................
4. Fax Number : ..........................................
5. Occupation : ..........................................
6. Sex : ..........................................
7. Age : ..........................................
8. Nationality :.....................
9.Ballot No. :.......................
10.Ticket No.:......................





MR.DAVID HENRY
EMAIL: [protected]@live.com
TEL:+[protected]
TEL: +[protected]
FAX:+[protected]




*You are advised to forward these information’s as soon as possible to
enable us attend to your file. This email is registered and sent only to
a certified Hewlett-Packard {Microsoft} Promo winner.

You are to keep this award strictly from public notice until your claim
has been processed and your money remitted to you. This is part of our
security protocol to avoid issues of friends or relatives trying to claim
a prize on the rightful winner's behalf.

Our special thanks and gratitude to Bill Gates and associates. Accept our
hearty congratulations once again.

Yours Faithfully,

Mrs Pulizzi Mariela
Head of Council/Verifications Dept.
[protected][protected][protected][protected]
I have send my details regarding this they have send another two mails

Dear Winner...

This is to inform you that you have won a prize money of seven hundred and
fifty thousand Great Britain Pound Sterlings (750,000.00) for the month of
September 2010 Lottery promotion which is organized by YAHOO/MSN LOTTERY INC..

We congratulate you for being one of the five person selected You are to contact the
events manager for claims These are your identification numbers:

Batch number..YM09102XN
Reff number.........YM35447XN
Winning number....YM09788
How ever you will have to fill and submit the informations below to the events

1. Full name..............
2. Contact Address........
3. Age. ...................
4. Telephone Number. ......
5. Sex.... ................
6.Occupation..............
7..State:..................
8.Country................
9. Your Reference and Batch number at the

top of this mail: YM35447XN
Batch number..YM09102XN
Reff number.........YM35447XN
Winning number....YM09788

{CONTACT EVENTS MANAGER}
Name: Mr.James Williams
E-mail: [protected]@hotmail.com
and






See full size image







Parcel Department

Dispatch Officer

Noble House

17 Smith Square

London SW 1P 3JR




Order No:010847


30th- 09 - 2010


Dear Client


You are Welcome to one of the most trusted and reliable Parcel Delivery Company Worldwide. We have

concluded arrangement with our parcel delivery agent to come over to India on Friday 1st October 2010

alongside your parcel containing your Demand Draft and other legal documents as well as a Two HP Laptops.


You are to make arrangement for the clearance fee of 25.000 .00 Rps as been demanded by The Customs Authorities

at The International Airport in your Country for Clearance and Handling charges payable at the port of entry.



Once our Delivery officer Diplomat Kelly Stone arrives He would pick up a mobile Line and give you a call from the Airport

to inform you of the mode of payment of the above stated charges.



Diplomat Kelly Stone would proceed to your home after parcel release. Once verification and identification of your
details as it regards the authenticity of your address is made,your parcel would be presented to you While a photo snap is taken with your family members

You are expected to proceed to your local Bank with Diplomat Kelly Stone after parcel presentation formalities for DRAFT CLEARING AND CASH PAYMENT to your account



Yours Faithfully
Mr. Morgan Arthur
Tel:+[protected]
Tel:+[protected]





'''''''''''''&#...⇄

The Above Message is From Pacific Delivery Services and intended solely for the named addressee and any may contain secret and confidential information other wise protected under applicable law including unfair Competition.Any unauthorized dissemination,distribution,copying or use of the information contains in this communication is strictly prohibited.If you received this communication in error,Pleas Notify the sender by email or delete immediately.


'''''''''''''&#...⇄
But I have given them my details like name , address, mobile no.etc.
So Sir please tell me that is this lottery was true or false , and what to do.

Dear mam/sir,
R/Sir,

I am a hp cartidge user from last 8 years. Recently I came to know about HP Spin & Win Offer. I became happy that HP is given some privilege to their customer. So I tried & w in three gift from this sp in & w in game in last month. But rlast week, I purchase two 818 tri-color cartridge (Rs.972.00) from a local shop and tried to register the pin code in side it so many times but it was shown as in correct. I have written 5 times to the Id : in.[protected]@hp.com / [protected]@hporiginalrewards.com. But it shown as undelivered and an error massage came as Delivery has failed to these recipients or distribution lists: Raina.[protected]@edenred.com
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.
I have also called the customer care no[protected] & 42399844 given in the website; it was alwaz ringing but nobody receive it. why HP is doing such disgusting services i dnt know.
So please give me some solution what to do now to play the game further.

Hope a positive response from yourside at earliest.
my error code is CC643Z DKH3 W4WU4K DJFV
CC643Z AUNR K9MVUN VFDM.

Regards,

Miss Dulumani Das
Guwahati,
[protected]

sir, i had buy an HP laptop on sept 24 09 and i eligible for getting window7 tool kit.I applied for the same and send all the required documents.I call them several times but they said your request is under process but now that number is also not available and i am not getting any response.So i request you take action against my problem.

NAME: ARPIT MITTAL
CODE: tn01 4936
EMAIL ID: [protected]@yahoo.co.in
cont no: [protected]

Dear Sir,
i have purchased this Laptop in Month of July 2009, i have complained for low battery back up first time in month of nov 2009, as the battery was unable to give back up for mere one hour despite of a full charged battery. i approached to HP service providers in dwarika nagar visakhapatnam city, but it was of no use, they satisfied me by their words only not by work. As the battery efficiency was decreasing drasasticaly, i approached service provider as many as 4-5 times in last six months, i had requested them to replace the battery, but each time after servicing they replied that this time it will work properly, no solution to meet my requirement was provided. it was very frustrating to see the service provided by a leading company in their field of IT.
Present situation is, the Laptop only works when connected to electric supply, no battery back up. After approaching to same service provider, he suggested to replace the battery.
i am forced in situation where i have to pay an amount for battery for which i am complaining well before expiry of Warranty period in month of july 2010.

Now may i request you to help me by replacing the battery under warranty.

Your support is desperately needed to boost consumer faith.

Regards,
HP true customer
Rajendra prasad dhaka
Inian Navy

I have received a mail from Hewlett-packard saying that I have won a lucky draw of 1 million british pounds.They had asked my personal information.I replied to their mail .Now I suspect that it was a fraud one.I suspect that they
may use my information for wrong cause.So i have launched this complaint

I have a HP Pavilion 6000 SERIES laptop which i bought on November 2007and started facing problems soon enough.
There were some problems as dvd writer and some USB 'S were not working. i got a call from the person mr. ramit (mention in below attached mail) he introduced himself as a hp authorized service center and gave me the confirmation of fixing all problems if i get an amc from him for a year. amc date was 20/7/10. i received...

Hello,
myself pravin gaikwad form pune.

last year on 8th april 2009 i purchased Hp tablet pc TX2009AU,SN.-CNF8322ZCK
in February 2010 pc started giving me troubles..screen was going off while rotating the flap.sometimes it was getting blue screen while rotating.even flap moves then screen was getting off..but after taking flap down and opening it again.it was working..i used that way cause i had exams and i dont wanted to waste my time.but it was toatally going black from normal in a frequency of 3-4 seconds...even if i open and close the flap it was showing screen for 1 second...
then i contacted authorized hp service station in model colony,pune.named VINTECH electronic systems...and told them that the issue with my laptop screen..they took there time to figure out the problem and gave me there smart advice that the motherboard has gone and need to replace it..it was not motherboard i was sure..cause everything was working fine...even my touchscreen also...just screen wasn't showing...i know cause i use to connect that to external monitor to use my applications...
i asked them to sort it out by doing loose display cable if there any...they did that but again they convinced me to get motherboard replaced...please remember this was going on under warranty.
they ordered part and gave me replacement..though it was working fine before..but i had to go with them cause i was out of time...due to this replacement my softwares with the motherboard identifications no.stopped working ...i installed them agin with new serial no..this headache dosnt paid off cause.after this repair laptop waorked finr for week or 10 days then agian it started flickering and agin it got worst than ever..this time also...again this service center people gave even smarter insight that my motherboard needs to b replaced..how it is possible?they just replaced my board with new one...and again they are saying this..after 15 days they ordered new motherboard and replaced but it didnt worked out...and this time they came to the conclusion that my screen need to be replaced...i was completely gone mad..cause i missed my exams because of this.....when i was saying at first time that my screen have problems..they didnt listened to it..an did things their way...in this all i was out of warrenty.. and now they are sayinfg that ...screen will cost me 30000 rs...

is it my fault that they didnt recognize the problem at first palce...they void my warranty.i cant pay for their mistakes.i need my screen to be replaced by HP without any charges, otherwise i have to file a compliant with all the legalities..i have already lost my acedemic year due to this... even this replacement is not worth to it...the mental toture and abuse happened in this process ..i want to get back my mental peace.

if anybody is concerned please reply..

details


Hp tablet pc TX2009AU,
SN.-CNF8322ZCK
vintech electronic systems token no.19732 dated 7-4 2010
vintech electronic systems token no.20758 dated 8-6-2010

Case ID:XC13610798
System board :[protected]
System board :[protected]

I Purchased a New Laptop Model No: DV4-2126TX, Serial No: INA01500X4 and Bill No:- 910 dated on 25/08/2010. from the second day My System was creating problem. There was a Problem of hanging the system was also slow. I Complained H.P. World (k.C.Electronics).
there was a sales man named Pradeep Garg Suggested me that I Should Check My Laptop in H.P Service Centre. H.P Service Centre informed
me that there was a problem of Harddisk and Keyboard. My Laptop Case No:- 12219, HP Authorised Service centre Intarvo Technologies Ltd.
So, I am requested sir please give me a New Laptop on his Behalf Because I am not Interested in Repairing the old laptop.....

Inderpal Singh Arora
Mobile No:- [protected]

My husband had purchased alaptop from one distributor of Compaq in August 2009 at moradabad, the laptop had been having continuously problem with it's screen which finally was faulty and replaced by bareilly srervice center of HP in the month of June-July 2010, later very soon agin the software faced problems which the service center initially refused under pretext that the same is not covered under warranty but fiinally they agreed & resolved the problem (Before August 2010)
But now again the laptop faced asimilar problem of screen not appearing on switcing on, when the laptop was taken to same bareilly service center they had exorbitant charges beyond our pocket since the piece was now out of warranty in september 2010 beginning, now the question is to HP services as to whether is it normal for a laptop to mal function so quickly in succession before even completing a year despite whwn it is being taken to ur service center far from our place of residence though it is being used single handedly with utmost care as per its user manual.
If that is the quality that is being manufactured at HP then where arises the question of customer satisfaction, he only feels cheated and the laptop appears like a burden that will keep on incurring unreasonale repair expenditures much before its normal wear n tear, now my request to HP is either to extend its warranty by a year n for once getting the machine checked for all possible existing faults in case they care for their image and customer satisfaction at all.

Regards
Akansha Singh
[protected]

Our company purchased a Print Head for HP- Inkjet Printer No.K8600. Print Head Model No. is C9382A. Expiry date:--2010/10/11. This print head stoped working. When we contacted HP authoried Service centre M/s Radington India Limited, jaipur. They refused to change the head. Reason cited was "Invalid Invoice".
It is realy a bad experience.



S. k. Mathur
A-One Consultants
[protected]

Sir/Madam,

My name is Rahul Kohli and I am writing in regards o problematic HP TX1000 HP laptop which I brought in 2007. I brought this laptop from HP Retailer in Nehru Place, New Delhi on 13th Aug 07, Just after buying the machine I realized that it gets really hot when I use it for more than Half an hour. But I ignored the problem thinking it may be just the hardware, after about 18 months o[censored]se the machine suddenly stopped detecting the Wifi, and within days it won’t start and will only show a blank screen.

I went to HP service centre in Melbourne Australia for getting this computer repaired and they advised me that the motherboard needs to be replaced and will cost me around AUD $600, as I was travelling to India in some time I thought I will get this problem checked in India as it was the place of purchase of this machine.

Upon doing some research I realized that hundreds and thousands of people all over the world are experiencing exactly same problem with this series laptops ( references given below ), I also realized that this is a problem due to overheating of a NVIDA graphic card which damages the motherboard and it’s a Manufacturing defect, and replacing the motherboard will still not permanently fix the problem as the new motherboard will get damaged again in its due course, and it was confirmed by many users on hp support forums on www.hp.com and verbally by some HP service center engineers.



After having such problem, I again for some reason put my trust in HP and brought another HP laptop Cn series (professional model) hoping it won’t have any problems, but to my shock this laptop too has gone defective with similar problem, and again I found out a huge number of customers are effective by similar problem in this model too!



After my long discussions with HP repair centre and customer service has given no result I am forced to go to the consumer court, As my experience with HP Service centre in Okhla new delhi has been very poor, upon giving my laptop for initial inspection they came up another fault with my display panel too, which according to me never existed ( as confirmed by HP repair centre Australia and later by HP Service center themselves), upon discussing they agreed that display panel is “ok” and can work with a minor repair, and they finally sent me a quote for repairing only the motherboard problem, but after 1 week they came back with the issue and now will not repair my computer as its according to them is beyond economical repair! I seriously doubt their work ethic. I have talked to few more customers in India with a same problem and they have agreed that HP repair centers are doing foul play and try to deliberately hamper other hardware so that they don’t need to fix the computer with an excuse of “Beyond economical repair”. Although I have a written quote from the service center for Rs.14000 only ( As a written proof that they agreed there is no problem with the display panel and replacing motherboard will completely fix my laptop), Please see Attachment 1 &2 below.



I seriously feel that HP is not taking care of its customers by not repairing / replacing these faulty laptops, on the contrary I have been told by everyone in HP that this model does not have any problem and there is no advisory from HP to repair these laptops without any cost.



This problem is so prominent that it’s also been covered by a Canadian News please see the video here http://watch.ctv.ca/news/clip245461#clip245461 and the customer has been given a replacement by HP, and if HP can give replacement to international customers then why not to Indian customers.

And there are many cases where HP has done a free out of warranty service on these machines, please see the details below: -



· Model Number: EZ345AV
Service Order Number: SXN085-01

· Model Number: RL653AV
Service Order Number: UVN793-01

· Model Number: GS866UA
Service Order Number: VEA531-01

· Model Number: RV212UA
Service Order Number: VAH385-01

· Model Number: GA450UA
Service Order Number: VFW317-01

· Model Number: GA341UA
Service Order Number: VHE328-01

· Model Number: RD167AV
Service Order Number: VFW113-01

· Model Number: RV010UA
Service Order Number: VNL895-01

· Model Number: KC469UA
Service Order Number: VNC437-01

· Model Number: RP160UA
Service Order Number: VSR514-01

· Model Number: GA339UA
Service Order Number: XDZ080-01

· Model Number: GZ574AV
Service Order Number: VSC218-01



Here are some other links from www.hp.com discussing the same problem (although there are hundreds more on private websites)



http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=[p...⇄



http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=[protected]+[...⇄



http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId...⇄





My question to you is why HP is refusing to give a free out of warranty repair or replacement to me? Does HP gives these privileges to people who contact the media or go to consumer court?

I purchased a dv9734tx laptop two years back for Rs. 72,000. after working fine for 1 year, one day suddenly the screen turned blank and did not respond even after i tried restarting etc.

I tool it to HP authorized service station, they told the graphic card's power ICs have failed, and they don't do board level repariring, so the entire mother board needs to be changed, costing Rs. 22000.

Another solution suggested by them was to get it repaired by some local laptop repari shop, who does chip level repairing. I went to Data care corporation, they told this is a common problem in dv9000 series laptops, faced by almost all buyers. I got the power ICs replaced for Rs 3000 and it worked fine for 3 months and again screen went blank. I got this thing done thrice and each time it spoiled again in less than 3 months.Now they say it cannot be repaired further.

I asked HP about the garantee of their repairing if I get the mother board replaced for Rs. 22000, they siad its 3 months only. And if it spoils again after those 3 months?? I need to spend Rs 22000 again.

This is hopeless after sale service by HP. I bought a 72K laptop from them, and if it is having such problems, which many others are facing, they should replace it, even if not with a same model, by a cheaper model. Right now I have the laptop lying at my home useless, and I hae no idea what to do with it. Sale value in market is less than Rs. 10000.

I want all those who are having the same problem to come together so that some justice can be done.

I have seen such replace offer issued by HP in the US, why not in India also??

Sir,
My system is HP Pavilion a1514 Home PC and printer is HP Photosmart C3188 All in One. I had purchased a set of cartridges 854 & 850, a fortnight back through your Dial-a-Cartridge service.Till now I have used the printer for two colour printings of normal type. Today the 'status of the cartridge in the printer' as indicated by the desktop is almost EMPTY. I had verified the colour changing hologram on the cartridge box to my knowledge also. I give below the particulars of the cartridge for your verification.
Content No: C9361ZZ #XCF
Year of import: May 10
Year of packing : May 10.
Made in Singapore.
Warranty ends: Mar 2012.
Bar code no: 8 [protected] 0
HP halogram no: 9KA7868140
Retailer: M/s Dhruv Sales & Marketing, Nehru Place, New Delhi -19.
Date of supply:[protected].
Bill no: CM5835/10-11
Kindly look into this. I suspect some pilferage is taking place under the blanket of HP's patented name and I am ready to submit the cartridge and its original package for your scrutiny. The cartridge is supposed to come for atleast 200 prints.
Kindly intimate me the action taken at your earliest without FAIL pl.
Thanking you,
Yours faithfully,
M.B.Jayakumar.
F/o Dr. Arvind, B7 extension, House No: 104 upstairs, Safdarjung Enclave, New Delhi -110029.
Ph: 26192430 Mob: [protected]
e-mail ID: [protected]@yahoo.com
9-9-2010: 17.35pm

My laptop in the warranty and in the service center there is motherbord issu but they say the ct no. of motherboard is not matched so they doesnot repair my laptop .I don't understand why the ct number of my laptop is missmatched ,because i give my laptop only otherised RT service center 2 or 3 times when some problems is comes in laptop . The present motherboard is also of HP company. I also complain in coustomer care but they does not give me any reply the complain no is [protected].I am in very tension from last 45 day regarding this issu. I don't understand what i do so plese solve this issu.



laptop serial no. CND9101VHD
complain no: [protected]
contact no: [protected]
[protected]
Email id : [protected]@gmail.com

Maj Anoop Srivastava

PERS 08 Sep 10

HP Computers Ltd

CHEATING BY AN AUTHORISED DEALER’S SERVICE CENTRE

Dear Sir,

1. This is to bring to your immediate knowledge about a particular case in which one of your Authorised Dealer’s service centre tried to replace a part of my laptop very quietly thinking that the matter would not be known to the customer.

2. On 07 Sep 10 I’d deposited my laptop HP Pavilion Model No dv 1000 at Hari Computers Centre, Authorised Distributors of Compaq and HP in Jhansi [State – UP [India]] for some minimal repairs (display problem). I was informed by the service centre of the said dealer that they would come back to me on mobile about what the problem was and the repair charges by around 1600h in the evening. However, I didn’t receive any call. Finally, I spoke to the service centre and thus was informed that since it requires motherboard repair it needed to be sent to Delhi and that was the reason no call was made to me (To my surprise !!). I went to the dealer and service centre at around 1800h and collected my laptop back. When I took it to another workshop immediately for repair I found that my RAM which was initially of 512 MB has been replaced by a 256 MB one. I rushed back to Hari Computer Centre, when on enquiring I was told that “won’t I desire to get my laptop repair done from the same dealer”, and then when i refused I was told that it happened by mistake. The engineer then took out my original RAM from his drawer and replaced it.

3. These conversations and mysterious behavior of the dealer as well as his company very clearly states that it was done intentionally and these people are regular with such malpractices (which some people who are aware are able to catch it while most of them NOT).

3. This is to make you cautious that such cheatings are not expected from a reputed company like yours. Incidents like this only break your trust from the minds of your customers. You are requested to reply back at the earliest on the said issue alongwith a strict action .

Waiting for suitable and earliest action from your side,

Anoop Srivastava
Major
[protected]@gmail.com

Dear SIr,

I bought a Laptop mini computer model No.HP Mini 210-1085TU two months back from coimbatore HP showroom. While travelling the adopter has been misplaced and i tried almost all over india no where the adopter is available for this model. Due to this i am not able to check my mail and work on my laptops. All the Hp show room persons are telling it will come within two days but almost a month is gone still i am getting the same answer from them. Hence, I am registering this compliant with you. Please do the needful.

MY HP model;

Hp mini 210-1085TU
Power input: 100-240v 1.1A
Power out put 19.5v 2.05A

Require: Adopter for the said laptop.

Please take this as complaint and do the needful for the same.