HP India Complaints & Reviews

Dear sir,

I have not received free HP ALL-IN-ONE PRINTER against scheme for purchasing of HP desktop computer. It is too late.Please look into this matter and send above mentioned items immidiately.I have already sent you a DD for Rs 999 dated on 25/2/2009.
Reference no-82319
Redemption code-6Z05ME4CM6
I am waiting for the reply.

Thanks& Regards
Birendra kumar Rai

I purchased a Compaq laptop STAPLES and they told me that camera was free with the Laptop and I believed them without noticing the * (star mark for condition apply), thought would get with Laptop at the same time but I was wrong. As I beleived the STAPLES people blindly and they were cleaver to hide the fact (or surpprise me) till biling was done that I need to pay extra 1400 bugs to get that camera......again my misery doesn't ends here I have send the DD on 13 March 2009 and still waiting for the CAMERA (Kodak Easy Share C913 Camera ) as per the redemption offer.

Below is the thread of mail which I had with their support people:





[protected][protected][protected][protected]
From: [protected]@solutions-intg.com
To: [protected]@hotmail.com
Subject: RE: Delay in receipt of gift//CND8443HLG
Date: Tue, 7 Jul 2009 12:07:11 +0530


Dear Customer,



With reference to your mail, we would like to inform you that the gift will be dispatched to you on the receipt of the stock which is expected within the next 2-3 weeks.



Inconvenience caused due to delay is truly regretted.



Please feel free to write us for further clarifications.

HP Redemptions

S O L U T I O N S I D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +[protected] | Email: [protected]@digitas.com

www.digitas.in



Solutions I Digitas is India and South-East Asia’s leading marketing services and digital marketing agency, helping the world's biggest brands develop, engage and profit from building profitable relationships with their customers. The Agency pairs marketing, technology, creativity, imagination, analytics and media to ignite emotional bonds between people and brands.



Members of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR[protected], NYSE: PUB), the world's fourth largest communications group and second largest media counsel and buying group.



The information in this email and subsequent attachments may contain legally privileged, proprietary and confidential information that is intended for a particular recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this email information is prohibited. When addressed to Digitas clients or vendors, any information contained in this email is subject to the terms and conditions in the governing contract. If you have received this email in error, please immediately notify us by telephone or by return email, and delete the email.


[protected][protected][protected][protected]

From: sanjeev kumar [mailto:[protected]@hotmail.com]
Sent: Tuesday, July 07, 2009 9:05 AM
To: [protected]@solutions-intg.com
Subject: RE: Delay in receipt of gift//CND8443HLG



Dear Support,

Am I ever going to receive the Camera????...if not then please return the DD which was summited for this...I don't know what the problem with MNC's once they start business in India they don't care about their credibility and they start behaving like another Indian companies, it's simply because we don't have proper norms in our country due to companies start exploiting people...

Keep the great work and world will now about it sooner or later, I will try to make it sooner!!

Regads,

Sanjeev



[protected][protected][protected][protected]

From: [protected]@solutions-intg.com
To: [protected]@hotmail.com
Subject: RE: Delay in receipt of gift//CND8443HLG
Date: Tue, 19 May 2009 14:46:33 +0530

Dear Customer,



We apologize for the delay and inconvenience caused.



We would like to inform you that we will only be able to send the registered gift of Kodak Easy Share C913 Camera on receipt of the fresh stock of the same.



We once again apologize for the delay in redemptions and would like to reassure you that we stand by our commitment of ensuring that the gift reaches you at the earliest.



We thank you for your patience and co-operation.



HP Redemptions

S O L U T I O N S | D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +[protected] | Email: [protected]@digitas.com

www.digitas.in



Solutions I Digitas is India and South-East Asia’s leading marketing services and digital marketing agency, helping the world's biggest brands develop, engage and profit from building profitable relationships with their customers. The Agency pairs marketing, technology, creativity, imagination, analytics and media to ignite emotional bonds between people and brands.



Members of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR[protected], NYSE: PUB), the world's fourth largest communications group and second largest media counsel and buying group.



The information in this email and subsequent attachments may contain legally privileged, proprietary and confidential information that is intended for a particular recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this email information is prohibited. When addressed to Digitas clients or vendors, any information contained in this email is subject to the terms and conditions in the governing contract. If you have received this email in error, please immediately notify us by telephone or by return email, and delete the email.*


[protected][protected][protected][protected]

From: sanjeev kumar [mailto:[protected]@hotmail.com]
Sent: Sunday, May 17, 2009 9:04 PM
To: [protected]@solutions-intg.com
Subject: RE: Delay in receipt of gift//CND8443HLG



Hi HP,



Please let me know whether you meant 30 working days or 30 holidays!!!!!................. don't want to believe you guys as you your self know you're pure cheat. Your product sucks as well as your service. Keep-up this good work and I will let the world know. By the way lot's of people have already known ... you can several blogs.... cheers!!



Sanjeev






[protected][protected][protected][protected]

From: [protected]@solutions-intg.com
To: [protected]@hotmail.com
Subject: RE: Delay in receipt of gift//CND8443HLG
Date: Tue, 21 Apr 2009 17:18:39 +0530

Dear Customer,



With reference to our mail sent on 19th April 09, we would like to update you the gift will be dispatched on receipt of the fresh stock of Kodak Easy Share C913 Camera within the next 30 days.



We sincerely apologize for delay caused.



HP Redemptions

S O L U T I O N S | D I G I T A S

1st Floor, A - 2, Okhla Phase 1 | New Delhi - 110020 | India

Office: +[protected] | Email: [protected]@digitas.com

www.digitas.in



Solutions I Digitas is India and South-East Asia’s leading marketing services and digital marketing agency, helping the world's biggest brands develop, engage and profit from building profitable relationships with their customers. The Agency pairs marketing, technology, creativity, imagination, analytics and media to ignite emotional bonds between people and brands.



Members of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR[protected], NYSE: PUB), the world's fourth largest communications group and second largest media counsel and buying group.



The information in this email and subsequent attachments may contain legally privileged, proprietary and confidential information that is intended for a particular recipient. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, retention or use of the contents of this email information is prohibited. When addressed to Digitas clients or vendors, any information contained in this email is subject to the terms and conditions in the governing contract. If you have received this email in error, please immediately notify us by telephone or by return email, and delete the email.*


[protected][protected][protected][protected]

From: Gift Redemption Support System [mailto:[protected]@solutions-intg.com]
Sent: Monday, April 20, 2009 10:47 PM
To: [protected]@solutions-intg.com
Subject: Delay in receipt of gift//CND8443HLG



Name : Sanjeev Kumar
Email Id : [protected]@hotmail.com
Query Type : Delay in receipt of gift
Body Text : This was the worst shopping experience I had.....I don't know why did I chose HP????....It was pure cheating.....At STAPLES thay told me that camera was free with the Laptop and I believed them without noticing the * (star mark for condition apply), thought would get with Laptop at the same time but I was wrong as I beleived the STAPLESpeople blindly and they were cleaver to hide the fact (or surpprise me) till biling was done that I need to pay extra 1400 bugs to get that camera......again my misery doesn't ends here I have send the DD on 13 March 2009 and still waiting for the CAMERA!!!!.............hope they and getting a custom made for me!!!!!!!!!!!!..............anyways I will make sure to never BUY an HP product and also never Visit STAPLES in Bangalore...........same would suggest to all my faily and friends...........Guys Happy cheatin g or Fooling people ...............please don't forget to check several blogs!!!!!!!!!!........SURPRISE!!!!!!!!!!!!!!!




[protected][protected][protected][protected]

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[protected][protected][protected][protected]

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Sir,
I bought a Hp pavilion notebook on 6 june 2009 during the student offer. as per their instruction, i made a draft of Rs. 3999 and sent it to hp redemption support c/o innovative incentives and events pvt. ltd. scf 13 2nd floor inner market sector 7c chandigarh 110019. to claim the assured gift. but till date i haven't received it, though they said it would take only six weeks.
I also contacted the hp redemption and they gave me a number that does not work at all. please help. my redemption code is 7HJFSKDDVK.

My Laptop is under warranty. It got crashed after 5 month o[censored]se, and recovery disc didn.t work as they have provided a faulty Recovery Manager ( its proved, as a patch was released on its website), but it only allows the recovery disc to be created only once.

Some fault occurred in my boot loader, and then i cant boot from Recovery partion . Recovery Disc also didnt work, I immediately contacted HP customer care, they told its not in the stock, it will be within 2 weeks and asked me to contact after two weeks . Whenever I contact them they always tell me to contact after 2 weeks from past 2 1/2 months. Soon my warranty will be over within 4 months and then they will deny to provide service. So Pls take Severe action against them for following

1. Providing Faulty Software for Recovery
2. Not Providing Recovery Disc as is should be shipped, as other companies ie DELL and all provide them
3. For not providing adequete facility.
4. I am not able to use the softwares and OS for which i paid them.

Please take strignent measures against HP fo violating consumer rights.

I bought a HP PAVILLION DV5-1107 AX Laptop through Jumbo Electronics Corporation Pvt. Ltd., Ambience Island, Gurgaon on 25th February 2009. The invoice no. is 11832.

As many o[censored]s are aware that HP Sales India Pvt. Ltd. was running a lucrative offer during first quarter of '09. The offer was redemption of a free gift out of these two:
1. Kodak Digital Camera 8 Mega Pixel.
2. Phillips Home Theater System...

Dear HP Team,

Namaste!

I regret to inform you that your product HP PRESARIO LT V3155 AV having a serial number 2CE70431NC needs the replacement of its hardware parts

in the interval of every 8 months ever since its purchase.

Following parts has been replaced so far since its purchase:-

1. Battery
2. Adapter
3. Twice the Mother Board for no display ( which is quite a usual problem of this model as per your service centre team for this model )
4. And now Its the Hard Disk.( all my study material data lost)

I ask HP do you think that a student who has spent Rs. 36, 500 has got any reason to be satisfied with such type of product?

I have asked the same question from Mr. Debasis Maity ( senior manager of eastern india region) who replied me that he is on leave and have forwarded me the email of Mrs. Arunima ghosh. Mrs. Arunima Ghosh has not repied my email till date.

I have also called at new delhi no. [protected] who have told me that an ESCALATION DEPT. will be soon approaching me which till date has not approached yet.


Has HP gone ORPHAN?

i have a HP Designjet 4000PS plotter which is lying non functional for want of the carriage belt on which the cartridge moves. On contacting the HP vendors at Jorhat, Kolkata and at Guwahati i am told that the part is not available locally and has to be imported from outside...Though i have offered them to pay instantly, in cash, yet they seem to have no responsibility to attend to the call.there has been no response from the HP and the non functioning of the plotter has put me in embarrasing situations many a times. It is requested that some action may please be taken.

when i recently started my laptop it didnt process and showed an error "BOOTMGR missing" follewed by restart command by pressing "Alt+Ctrl+Del" i restarted it again and the error occured then i conducted various tests and they were sucessfull but still it didnt start. Then i tried to change my "OS" it showed error in hard disk i was adviced to take to hp care centre . Then i again inserted an OS 2005 cd it told to boot the system by pressin Q i did it and the system started working but i still mdont know what is the problem pls advice me for this error in my notebook. Now its working and the battrey back up decreased. I clearly want to know what went wrong.

Dear Sir/ Madam


Hewlett-Packard (HP) was contacted to unravel the well-contemplated cheating & fraudulence of it’s Authorized Service Centre in Kolkata, India, after it unscrupulously copied my Hard Disk data from my laptop, HP Pavilion tx1016au under official HP Care Pack Warranty extending till the year 2010. But, despite numerous correspondences, it has obstinately decided to stay mute & remained totally ignorant to its vices; so, therefore, would you please take the appropriate action.

The contact details of the accused Authorized Service Centre in Kolkata, India appears below:-

DIGITAL CARE PRIVATE LIMITED
HP Service Centre
88A Sarat Bose Road
Kolkata - 700026
Telephone:[protected]/ 22/ 23
Fax:[protected]
Email:- hp.[protected]@e-digitalcare.com
Website:- www.e-digitalcare.com

The entire series of events are described below and further, I had it confirmed from HP’s own technical services department over their telephone service that once the motherboard problem was detected on the laptop, the Hard Disk could well be detached and need only be reattached again for checking purposes to confirm the problem duly corrected, before returning for delivery.

In view of the fact that they have violated the prescribed norms of not misusing data (without which I wouldn’t even have left my laptop there) and betrayed the professional regulations under which such assets are left to them for restitution purposes, and the fact that they have stolen my valuable data & further lied about it, I am levying upon them damages of Rs150 crores (Rupees one hundred and fifty crores).

Would you please do the needful towards it. For your convenience, I am forwarding with this very email the entire set of one-way email correspondence I had with them.

Thanking you and looking forward for the earliest redressal.

Pranit Banerji

i bought a notebook from them. they told me it is under 1year warrenty. it is giving my repeated problems. even now it is more than 15 days since it is with dem. these people are cheaters. they outsourced it to someone rtoutsourcing who just plays with it. even the customer care [protected] is ridiculous. they disconnect the call when i complain. i never receive the promised callbacks. even there are people who deny to escalate my matter to higher authorities. today whole day i dialled the bangluru complained number given in the receipt by service centre but no one picked up. even the managers (jitender and rajender raina) did not escalate the matter further. they say there is no nodal office or any regulatory body. as if they are autonomous. i hope people will join me in the campaign against them. my complint id from service centre is 7074_[protected]

I bought HP Deskjet F4288 All-in-0ne printer Sno CB[protected] on 5-3-2009 for Rs. 3850. The two 818 ink cartridges black and tricolour given with the printer produced about 30 pages before it emptied out as against HP's claim that 168 pages would be give. Complained, chatted with rep and he could not identify any fault.
Therefore on his say I ordered new set of cartridges for Rs 1800/- . The black ink emptied out after 10 pages
as I use only black print. Hence I sent a complaint to HP. After hearing my complaint I was asked what I wanted to do. The least they could do was to show that 168 pages can be printed as claimed. The company
is indulging in malpractice by selling their printer cheap and hiking up ink renewing costs. This is the second time for Epson did the same and replaced it with HP on the common view that it is company that follows fair practices. I have bought a third black ink cartridge today for 815/- and am afraid it would run out after printing 10 normal pages of text.

These companies must be made accountable.

Dheeraj dey
ITC limited
Foods division
pulikeshinagar PO
bangalore-05
phone:[protected]

model no:hp pavilion dv 6-1110AX
sr no:9S)CNF9171HG6
product:(1P)VB624PA

I have purchsed same laptop two months back on 15 june, the perfomance in not consistent it is degrading day by day. problems have been faced in hardware as well as in the software too
Following problems are being faced:

1. High electric shock from the laptop body.
2.The battery backup has degraded drastically. earlier 2-2.5 hrs, now only 1-1.5 hrs.
3.The tough padds keys are malfuctioning at times.
4.The preloaded windows program need lot of time to process a simple application
5.The processor speed is too slow even with a 4 GB ram.

Hp laptops are preferred to other brands because of there good performance, greater durabilityand quality but these thing are not expected from hp.it will be very difficult to sustain if these problems persisit.

Needs kind Attention to th above problems

Regards,
Dheeraj

To,
The Customer Care Officer,
HP
Compaq

Dear Sir,

I would like to brief my problem as under for your further action:
I bought 1 notebook 2210b from M/s Vinjay Infortech, vide bill number 04 dtd 17th April, 2008 with serial number CNU8050FBD for an amount of Rs. 52300/-. On 9th May, 2008, the notebook was giving some trouble and was not working properly so longed a complaint vide complaint number [protected] for support and same was received by me in email.


Although, I was told that after some updation, it will be ok. But nothing happend and the problem was multipying. Then the battery and base was getting immense heat, the body of the notebook was generating shocks. Sundenly, I fine morning the whole system failed along with the battery and lost my all important data. I also found that the heat had damaged the outer part of the base case. I could realise that it must have damaged the internal system such as mother board, display system. I immediately complained the problem and was asked by one of customer care executive Mr. Sarbjeet singh to to stop using the same as it was generating shocks.

I put the notebook to Xcort Micro, Hp, s SVC Ahmedabad vide job sheet number 0208 on 20/11/2008. I was shocked to know from service centre people that the notebook was defective and needs to be replaced. Accordingly I demanded for the refund or replacement of the notebook. I called numerous time thru my STD cost to Bangalore Mr. Shekar, who did not anser properly any time. He wouldnot call me back even after 100 of mails. One Mr. Joshi who is a local guy, would talk as per his liesure. He is just very rude and do not take care of a customers problem.

Further, the whole issue was informed to theier Aisa Pacific office, Singapore via fax and called up them for several times. (I have all the call details). I was demanding for replacement. Now Mr. Joshi called me up, convincing me that my laptop of was repaired keeping for nearly two months in theier SVC. He assured me that there will not be any problem in future. He didnot give me that in writing, but as I smelt of something wrong, I wrote a mail on conditional acceptance of the laptop, since I knew its defective and I was facing problem in my work because without PC, I had to borrow the laptop on rent for two months.
I wrote mail on 21/01/2009 putting the verbal talk with Mr. Shekar who assured me that if future problem arise, I would be replaced with a new one.

After I receive the notebook, I found that the very reason of buying a light weight notebook, has viteated since they replaced a very heavy battery. Somehow, I started to get acqauinted with the product, but again I faced problem and maild the same on June 5, 2009. I must inform you that my warranty was getting over on 17, June 2009 and lodged the complaint on June 5, 2009. I was shocked to know that these people say, now I have to do with this defective product and I shot a mail that reply within some time or elase I will go in consumer court. As I said, the note book completely stopped working, then I put it to their SVC Simtech Computer vide receipt number 1706 on 27/07/2009.

Now these all people do not reply my mails. I have asked them what is the fault, they say the mother board failed. I said its a new pc and was serviced and guaranteed by you that there wont be any problem? They are not disclosing the facts as why the mother board has stopped working beacuse it was defective since begining and was not disclosed to me. They were waiting to trap me and waiting for getting over of guarantee period. Now they are on my back syaing the guarantee period is over. I have nearly spend amount of time in writing mails to this guys, spend money after std calls to Bngalore and phone calls and sms. I request all who see this mail, please please please do not ever buy HP or compaq product since they are merely omporting chinse chips and sticking their lables. Thyer have very bad respcet for customers.


My contact details:

Kamlesh Panjwani
M/39 Madhavpura Market
Shahibaug
Ahmedabad

[protected]

I sent the following letter to HP and there were no replies.
[protected][protected]

Hi HP,

This is to inform you that my laptop was mishandled in the service center.

I have taken my laptop for more than 20 times to the service center but after a week i have to go again.

I am afraid many internal parts have been replaced without my knowledge. I have reasons to believe that the laptop shouldn't goto service center for more than 2-3 times.
In total my whole internal parts have been replaced 2 times which means the quality of the new parts being put in is not at all guaranteed.

I am claiming for a FULL NEW SIMILAR CONFIGURATION SEALED LAPTOP replacement altogether and not the parts anymore. Enough is enough.
If this is not done, I will be filing a case against consumer court for the same. I am not going to have any excuses anymore.

My latest disappointment was just yesterday I was given a laptop which when I bought home didn't work. This is very very frustrating.

My model number is : V3029AU
Product Number: RD574PA
Serial Number: 2CE62718SH
Service Center Name: Vintech Electronic Systems Pvt. Ltd. Deep Bunglow Chowk Pune.
Online Complaint Ref: CCHSAP225725

Please make your Senior Officer talk to me over phone. If I don't receive a reply within 3 business days. I will have my lawyer file a case against HP in the consumer court to the following address:

The President,

Maharastra State Consumer Disputes Redressal Commission,

Administrative College, Room Nos. 1 and 2, Hazarimal Somani Marg,

Opp. V.T. Station, Bombay - 400 001

Regards,

Hussain Fakhruddin

To,
Innovative Incentives & Events Pvt. Ltd.
Chandigarh

sub: Regarding Hp pavilion students offer

Dear Sir,
I had purchased hp pavilion -dv4 1241 tx from Jabalpur and has sent a bankers cheque of Rs.1299 in favour of your company and copy of bill &original bar code. Till date i had not received my gift. Also I had received an sms saying that my gift has been dispatched vide overnite express with docket number[protected].
When I enquired the courier service he says that the gift has been delivered to someone else and it doesn't seem to be right from his side.
So I request to look into this matter as soon as possible.

Rahul Gupta

Dear Sir,
I had purchased a HP laptop and has send all the documents & submit cash of Rs. 3999/- on[protected] in hp redemption cell office as desired by you.but till date I am not able to receive my Motorola Q8 mobile phone according to your NOTEBOOK STUDENT OFFER MOTOROLA. My file no.is 114387. Please find the details as below:

redemption code:LZPSF17JWW
EXACT NAME: PRINCE ANTIL


You are requested to please respond as soon as possible that when I am going to get my motorola Q8 phone& please update me with current state of affairs related to my offer.


WITH REGARDS
PRINCE ANTIL
antil.[protected]@gmail.com
[protected]
CHANDIGARH

Redington, located on Infantry road is HP and other major brand authorized service center. Gave HP laptop for service couple of days back. Despite repeated calling to find out what is wrong with my computer and what is being done about it, I am always told that Engineer will call you back, which has not happened so far. FRont desk staff and Engineer all are conveniently able to lie.

I believe that it is HP which stands to lose and not Redington as they are unscruplous company like most local businesses which pretends to be professional but lack basic amenities and proffessional culture. In fact, getting some one to answer your call may be a miracle. I tried several times for hours on and I succeeded twice in all these days. They have only one Engineer to repair HP systems, what a bunch of jokers. I have escalated to HP India and hopefully someone will make a note of this. If not, at least common consumers will refrain from buying HP systems so as to avoid future interaction with Redington.

I guess probably other service providers may be as bad as Redington, but so far my interaction is with Redington and hence this rant.

to, Hp redemption cell sir this is to kindly inform you that i had purchased laptop, model dv6 1110 ax & redemption code-69o 0eb5m87 in june this year with an offer of free gift motorola smart phone moto q8 to be delivered by the end of that month. but time has elapsed since those words were made and i have still got no such gift for which i had paid amount of 3999 Rs
please tell me when will i be able to get my gift as asured by your company

I purchased an HP laptop, model no. dv 2910tx worth Rs 50000 on 21st October 2008 from E-Mart 4 u, Bhubaneswar.

My Laptop’s Configuration:
HP Pavilion dv 2910tx Entertainment Notebook, Centrino Core 2 duo 5750 2GHz processor, 3 GB RAM, NVIDIA GeForce 8400M GS Graphics, 320 GB Hard Disk, Windows Vista Home Premium.

The laptop was working fine but it started becoming overheated within few minutes after turning on in first 15 days o[censored]se. I contacted E-Mart for you, the shop where I purchased the laptop. They told me that it is a hardware issue. And they told me to take it to HP Care. Then I took it to hp's authorized service centre Digital Care Pvt Ltd. located at Shahid Nagar, Bhubaneswar, Orissa. They kept my laptop for a month. Then after calling them so many times they told me that my entire motherboard will be changed and they replaced the entire motherboard and then when I got my laptop then again I faced the same problem after 5 days o[censored]sing. I was unable to play any games as the games were hanging in the middle and sometimes I got 6 displays on the LCD. Then this time I gave my laptop to another HP authorized Service Center R T Outsourcing, located at Bapuji Nagar, Bhubaneswar. There they kept my laptop for 17 days and again the motherboard was replaced. But again after 7 days o[censored]se I faced the same overheating problem. Still I am having the same problem. And now again I am not able to play any games on my laptop.
When I searched the internet about this problem then I found some articles like "Defective NVIDIA chips in HP and Dell Laptops". There were many people who faced the similar problem regarding this NVIDIA chip. When I asked about it then they just told that it’s not true.
Now my battery backup is just 35 minutes. Regarding this they told me that this is normal according to the results shown “HP battery check utility”.
Whenever I take my laptop to the service centre they tell me to do the “Complete Recovery”. Because of this I lose my data. If this happens always then what is the use of 320GB harddisk!!!
Now I have multiple problems with my laptop that are described below…
1. Overheating and automatically shutting down. The left part, including the hard-drive, of the laptop becomes so hot that one cannot keep his hand on it.
2. Battery backup is just 35 minutes even in power saver mode.
3. Fingerprint sensor is not functioning properly.
4. Inbuilt microphone is not functioning.
5. DVD writing is very slow (it takes almost 25 minutes to write a 4.7GB DVD with max. speed selected) and sometimes some error message comes like “Power calibration error”.
Again I contacted HP service centre “R T Outsourcing”, Bapuji Nagar, Bhubaneswar. They kept my laptop for observation for 3 days. Then after calling them they told me that there is no problem in the laptop. I am fully frustrated on HP’s service.

Not only me but almost everyone who has purchased this model laptops is facing problems. I am just wondering what will I do after my limited warranty? Please help me.

Finally I say, “HP’s SERVICE IS VERY VERY VERY BAD”

Warranty extension will not help because a consumer cannot go to the service center every time. The only solution is that HP should refund the money that I wasted on purchasing this laptop.

Attch:- Hardware failure images.

Prosenjit chakraborty
p.o.+vill.:-maslandpur
habra road, maslandpur
24 pgs(N). W.B
pin:-743289

Sub - complaint about Compaq presario desktop now or never offer.


Respected sir,
I have purchased hp desktop pc on date 14 /02/ 2009. At that time above offer
was cunducted by the company. I have registered online my product . my RedempIion code is - 7FW9KCFFYW
I have sent all essential documents with Rs 999 /- DD to the said address.
But still I dont have recieved HP ALL IN ONE PRINTER and UPS . Please concider my request and send
me all detail 1 - when will I recieve the gift .

MY REDUMPTION CODE - 7FW9KCFFYW

Mobile no[protected]
please send me detail.
Thank you.