HP India Complaints & Reviews

I buy a new one from india.But there is no speed for this.Too much time is taking for open and i have to press more than 10 times for closing the windows.I updated the windows but still same.

Case id [protected]
service order id BRTK2256-01

My new Omen laptop’s screen got damaged and the service partner of HP (Sysnet Global Technologies Pvt. Ltd.,
W-42, Okhla Industrial Area, Phase-II, New Delhi-110020) sent me the quotation for the replacement on 6th Oct and gave me a link which needs to be approved only by paying the full service amount approx. Rs 13000, which l agreed and paid the whole amount in advance via NEFT on 7th Oct.
They had sent me an email on 12th Oct stating they had received the amount only after lots of follow ups from my end.
After that till date, Oct 22, there are no phone calls or emails regarding the same. No one called up and no engineer came for the repair.

PLEASE DO NOT BUY ANY HP PRODUCTS, IF THEY CANNOT PROVIDE PROPER SERVICE TO THEIR ELITE CUSTOMERS, THEN WHAT WILL THEY DO TO THE CUSTOMERS WITH LOW VALUE PRODUCTS.

HP SERVICE IS THE WORST IN INDIA.

MY CASE ID-
Case Number [protected] - Created
Product Name HP 15-gw0000 Laptop PC (1E420AV)
Product Line Volume Notebooks
Product Number 35K35PA
Serial Number CND12524PP
Failure Description IN/ONS/3BD/35K35PA/WIN10/*Hardware Issues/Display/No Display

MY brand new laptop stop working after two months of working. when i register a complaint, a service engineer visits to check and bring one motherboard to replace. after that, he said there is some other hardware issue and assured me that as soon as ram and motherboard were dispatched he will visit and replace them.

after two days get the call from the service center they are saying that it is not covered under warranty even if HP service enginnear who visited my place confirmed and given assurance it will get replaced.

My Laptop Sr No CND0370NQH key board keys are not working at all.

We are facing issues with HP LASERJET PRN 108A SF printer from one week . It's not giving any printouts plz solve the issue as soon as possible. Thanks in advance...

I have purchased hp smart tank 516 printer date 19.10.2021 from bareilly my printer is not working due to installation problem

sunil kumar
sub inspector
ps faridpur
bareillly mob no [protected]

HP CPU are not power no this is new purchase system.in available warranty pc please get support me.please rectify .

Dear Sir / Madam,
From 9 days my print was having some issue...By u re process i have call the call centre taking their case no..
As they told after 48 hrs the tech. will come..
But Sir /madam till now the tech is not visted...
On the 4 day he call & adk for address... & after that he is not responding ..

I bought a laptop through HP India online store in consultation with HP sales executive. Despite of a week later my product has not been delivered. While enquiring with courier service provider and HP customer care, everytime they are saying different facts. Today they are saying that laptop can not be delivered at this price and is asking me to pay more. My order No is #[protected]

I have purchased the product on 03/06/20. My product is under warranty, I just after 20 days of purchase realized that there is overheating issue and my son got burns on his thigh who is just 10 years old. I asked HP and they send an engineer, he was not able to resolve the issue. I request on Twitter and emails that I really saved money to get this laptop for my son for his online classes but HP is least bothered about it. I have requested all senior officials to please help as this laptop can be dangerous for our family. After that, they took the laptop to the service center and when it was returned to me it was damaged and a lot of sounds were coming from the system. I captured a video that how laptop was making sound they ignored my request. After few days I found that Bluetooth is not working properly and the laptop itself turn off and the message pops up that "Your system ran into a problem". My son is using that laptop, I do not have money to purchase a new device for him but the company is not listening to my request and now they have started ignoring my request. Last time, when my laptop was taken to the service center all my purchased licenses has been removed and now they are saying this is my mistake. I asked them that who gave you permission to format my laptop. There could be a possibility that I was using it for my official purpose then you would have cleaned my all files and now they are arguing with me instead of feeling guilty about. I want refund as I do not trust the company any more. I am not sure if my bank details are compromised or not yet. I have more videos which I shared with HP but I can upload here as file size is very large but I have them and can share when needed.

We have purchased a hp laptop on
for my daughter and now the laptop is having the power issue . It is under warranty period. My daughter moved to us for higher studies to United States. There she got the problem.
To get the issue solved we are told to raise the complaint ticket here in India and forward that to United States hp customer care
My email address is.. [protected]@gmail.com
Mobile number. [protected]

The upper portion of the laptop i.e. the plastic around the screen and the two clips by which the upper and lower portion connected also damaged.
I want to change the upper portion to buy a new one.
Help me.

CaseID : [protected]

I have purchased a HP Printer MFP M479dw
Serial No CNCP2M2PC

The printer stopped working on 27 Sep 21 and started displaying an error code which was passed onto the support center and ticket raised
I was informed that it was a motor problem and it would be resolved in a short time

On 01 Oct 21, a service engineer (Mr Krishna- +91 [protected]) came for addressing...

HP Order #[protected]
As per NEFT details given through mail have transferred the amount with discount as discussed with sales executive on 11.10.2021 through my PNB bank account and on the same day I received message from my bank that beneficiary account has been credited. Till now I have made a no of calls and mails to customer care team for my order status with the request to deliver laptop till 16th due to an urgent seminar online of my daughter and till 15th always got a assurance of trying best by executive at customer care. But on 16th as a reply of my mail from customer support team regarding my order status, I received that my payment was not received so the product was not dispatched. Then I checked my bank's status and contacted to axis Bank for transaction status then I received a screenshot from Axis Bank which showing that the amount has been settled in savex technologies account of HP on the same day.

Now tell me, whose fault is this, why my order is delayed and where is the loophole, if the payment has been settled by both banks on the same day i.e. 11th, why they are lying to me.

Some keys on my keyboard are not functioning, about 5 of them. my laptop is under warranty.

I bought a monitor "hp 22f" on 03/06/2019.
It started showing issues from 08/09/2021, so I sent it to the store where I bought it from, and as it was under the 3 year warranty period, they promised me to return it within 10 days.

Now it has been about 38 days, and the store tells me that no personel from hp has come to repair my monitor. It is clear that buying an hp product was my biggest mistake. hp prioritises profit over customer service.

I am a college student, and I have been facing many issues without a monitor because I used that computer for my online classes and online tests. Just how irresponsible will your customer service be and how long are you going to test my patience?

I am facing display issue with my laptop. There is white line on the edge of my left and top border. I have raised a case with HP sending them videos and pictures of the display and they took almost 5 days to response to my complaint because in their language, they need to verify the issue. After getting a response, they are saying that the issue is because someone used or placed a sharp object on the screen causing the display issue. why would I damage my own laptop when I use it to do my work. My product is in warranty till[protected] and I have HP care pack. I think they don't want to provide me display replacement because my warranty is about to expire.
Their customer executive also rudely made an allegation that I have damaged my laptop. If we were to test that laptop has any physical damage then I would surely win the case against this false allegation.
I have have my invoice in place too.
Laptop model - HP Laptop 14s-dk0xxx
Product number: 7QZ52PA#ACJ
Case ID - [protected]
Case registered date[protected]

Hp fired 185 onroll employees without any reason in Pantnagar uttarakhand. So we want a case file to hp for this.

Request for repair. Shift key is not working and also hp laptap is lagging and it is taking some time to open each window.
Cell no : [protected]