HP India Complaints & Reviews

Dear sir,

I regret to inform you that I have purchased a Compaq Presario V6409TU from M/s DSR Computers, Malanjkhand, Dist Balaghat MP on 11/10/2007. I have sent a DD of rupees six hundred in favour of M/s Aishwarya J.HP. Rembemtion Cell, New Delhi along with required documents for against the claim for the Free Gift Offer on Purchase of HP Pavilion/Compaq Presario Notebook.

But the Party M/s HP Redemption Cell C/o Solutions Integrated Mktg. Serv. Pvt. Ltd., A-2, Okhla Industrial Area, Phase-I, New Delhi 110020 (Phone[protected] returned the above DD (No.[protected], Dt 17/10/2007, Issued from Indian Overseas Bank – Chartola Malanjkhand MP. As per the party, they could not processed it due to the reason “ Worng name – i.e. SOLUTIONS INTEGRATED MARKETING SERVICES PVT. LTD.

The details of my purchased Compaq Presario Notebook are as follow:
Notebook PC Model : Compaq Presario V6409TU
Product : China
SERIAL NO. : (S)CNF7252X45
Product : (1P)GN3972A
Option : (30B)ACJ
IntelR CoreTM 2 Duo processor T5300 (1.73)
15.4”WXGA High-Defination Bright View Widescreen Display
120GB (5400RPM) Hard Drive
512MB DDR2

So, I request you kindly look at the matter, take necessary action to provide me above free gift and suggest me for further necessary action at the earliest.

Thanking you

GANESH LAL SINDHUPE

please inform me through my Email about the actions taken by you.

December 22, 2007
To
M/s Hewlett-Packard India Sales Pvt. Ltd.

From:
Ganesh Lal Sindhupe
Q.No. C-60, MCP Township
Malanjkhand Copper Project
Dist. : Balaghat MP 481116
Fax :[protected]
Email: [protected]@yahoo.com Mob. [protected]

Sub.:- Claim for the Free Gift Offer on Purchase of HP Pavilion/Compaq Presario Notebook.

Dear sir,

I regret to inform you that I have purchased a Compaq Presario V6409TU from M/s DSR Computers, Malanjkhand, Dist Balaghat MP on 11/10/2007. I
have sent a DD of rupees six hundred in favour of M/s Aishwarya J.HP. Rembemtion Cell, New Delhi along with necessary required original documents to claim for the Free Gift Offer on Purchase of HP Pavilion/Compaq Presario Notebook.

But the Party M/s HP Redemption Cell C/o Solutions Integrated Mktg. Serv. Pvt. Ltd., A-2, Okhla Industrial Area, Phase-I, New Delhi 110020 (Phone[protected] returned the only above DD (No.[protected], Dt 17/10/2007, Issued from Indian Overseas Bank – Chartola Malanjkhand MP), but this party has not returned the other original document, which were sent by me. As per the party, they could not processed it due to the reason “ Worng name – i.e. SOLUTIONS INTEGRATED MARKETING SERVICES PVT. LTD.

The details of my purchased Compaq Presario Notebook are as follow:
Notebook PC Model: Compaq Presario V6409TU
Product : China
SERIAL NO. : (S)CNF7252X45
Product : (1P)GN3972A
Option : (30B)ACJ
IntelR CoreTM 2 Duo processor T5300 (1.73)
15.4”WXGA High-Defination Bright View Widescreen Display
120GB (5400RPM) Hard Drive
512MB DDR2

So, I request you kindly look at the matter & take necessary action to provide my above free gift as per terms & conditions. I also request you to please suggest me for further necessary action at the earliest.

Thanking you

GANESH LAL SINDHUPE



CC To:
M/s Hewlett-Packard India Sales Pvt. Ltd.
24, Salarpuria Arena Building
Adugodi, Hosur Road
Bangalore - 560 030
Phone:[protected]
Fax:[protected]

Complaints on "hp pavilion dv 2000"
Read more complaints on this Company
Compaq Presario V6409TU
Posted:[protected] by DILIP JHA[[protected]@gmail.com]
Claim for the Free Gift Offer on Purchase of HP Pavilion laptop.
Dear sir,

I regret to inform you that I have purchased a hp laptopr i have sent a DD of rupees six hundred in favour of M/s Aishwarya J.HP. Rembemtion Cell, New Delhi along with required documents for against the claim for the Free Gift Offer on Purchase of HP Pavilion.
my redemption code Z02V9QLMH2 and my serial no -( s)2ce70801pd
But the Party M/s HP Redemption Cell C/o Solutions Integrated Mktg. Serv. Pvt. Ltd., A-2, Okhla Industrial Area, Phase-I, New Delhi

The details of my purchased hp pavilion are as follow:

Redemption code : Z02V9QLMH2

laptop PC Model : hp pavilion dv2214tu

SERIAL NO. : ( s)2ce70801pd

So, I request you kindly look at the matter, take necessary action to provide me above free gift and suggest me for further necessary action at the earliest. send me at following my address

DILIP KUMAR JHA
SECTOR-12
S-BLOCK -105
2ND FLOOR
NOIDA(U.P)
MOBILE NO: [protected]


Thanking you

DILIP KUMAR JHA

i wrote to hp redenption cell (cheaters in india)
if i do not receive my said gifts within seven days from the receipt of this mail i shall be forced to take shelter of consumer protection forums for which i had paid the hendelling charges to you...
with high regrets i say that even after sending the due amount to u more then six months passed i had not received my web camera + head set.
they reply as,

With reference to your mail we would like to inform you that the delivery of the Web Camera + Headset is delayed due to some technical issues from our supplier's end.

The gift will be delivered to you within 2-3 weeks from now.

We are working towards speedy closure of your redemption.

We regret for the delay caused.

Kindly feel free to write us for any further help.

Thanks & Regards,
HP Redemptions Cell,
Ph No[protected] Lines)
**
this is six months old case no one is sending such gifts...they are cheaters ...over & above they took away rs.350/- dd also...
some one should take strict steps & penalize this people...we all are there to stand by...
samir

To
HP Redemption Cell
C/o Solutions Integrated Marketing Services Pvt.Ltd
First Floor.A-2, Okhla Industrial Area, Phase - 1
New Delhi - 110020

Sr. No.CNF7344G85 & Model No. compaq presario V6406TU

Dear Sir,
My redemption No B7X0RFZ5T8 . Not Received till date Web Camera+Headset against Purchse Compaq Presario V6406TU Notebook and Sr. No.CNF7344G85. Handling & Processing Charges for Rs. 350/= allredy sent to you.
So, I request you kindly look at the matter, take necessary action to provide me above free gift and suggest me for further necessary action at the earliest. send me at following my address :-

Nitin Sharma
C/0 Shri Ramesh Chand Sharma
31, Kucha Sunaran Gali,
Holi Gate, Mathura
Mo.[protected]
[protected]
[protected]

To
hp redmpcell
with refrence to redmp code 9r22govmic i want to know the status of my promotion gift on laptop hp dv6907.as cheque send by me is cleared on oct 25 2008.so please kindly send my gift as soon as possible
saurabh hindal

November 26, 2008
To
M/s Hewlett-Packard India Sales Pvt. Ltd.

From:
Savita Sinha
C/o Aakash Consultancy Services
Akash Gunj
Anand Vihar, Kadru,
Ranchi - 834 002
Email: [protected]@yahoo.com
Mob.[protected],[protected]

Sub.:- Claim for the Free Gift Offer on Purchase of HP Pavilion/Compaq Presario Notebook.

I regret to inform you that I have purchased a Compaq Presario CQ60-104 TU from M/s Chokhani Computer Pvt. Ltd., Shop No. 101, Ranchi Club Complex, Main Road, Ranchi-834 001, Tel. No.:[protected], 2331832. Our payment is clear.

So, I request you kindly look at the matter, take necessary action to provide me above free gift and suggest me for further necessary action at the earliest. send me at following my address :-

Savita Sinha
C/o Aakash Consultancy Services
Akash Gunj
Anand Vihar, Kadru,
Ranchi - 834 002
Email: [protected]@yahoo.com
Mob.[protected],[protected]

Sir,
I have purchased Compaq Presario CQ45-106AU & claimed for Digital camera by sending you D.D. of Rs. 1299/- along with required documents. Please look into the matter & reply me.

Thanking you.

My contact details
Mobile [protected]
Email ID - [protected]@gmail.com

To
hp redmpcell
with refrence to redmp code Z7KDKHPJL3 i want to know the status of my promotion gift on laptop hp .so please kindly send my gift as soon as possible.

Thanking You,
Meenakumari

i have purchased one compaq laptop in the month of Jan 09, as far the offer i was entitled for a philips home theatre system for which i paid a amt of 1499/- and the cheque got cleared on 27/03/09 (Citibank chq Nos 850825).Till date i havent recived my gift .
Request you to pls look into the matter n send to the address mention below.

Rajib Modak
Ruby Tuesday
CS-27, 28.DLF, City Centre Mall
Gurgaon, Haryana -122002
Ph Nos-[protected]

hp pavillion dv4 notebook — free gift delivery delay

I had applied for the free gift with my hp notebook i.e digital camera worth.Regarding the same i had already sent you the required documents i.e
1)Demand draft of Rs1299/- in favour of "Solution Integrated Marketing Services Pvt Ltd."
[protected]@"New-Delhi"
2)Bar-code sticker with
3)Redemption code (MCWLYXU211)
4)Xerox of purchase Invoice that contains(Model No.-DV4-1242TX, Serial No.-CND90221CN, P/no.NL097PA)&Name of the gift.
through speedpost (no.EE[protected]IN) on dated 6/03/[protected]@12:05 pm.on the address given below:-
Solution Integrated Marketing Services Pvt. Ltd
New-Delhi
but its very dissapointing to mention that i didnt get any response from your side.After that i talked to your delhi customer care center[protected]
he told me to fax all the documents mentioned above along with a xerox of demand draft.I did the same on dated 19/03/[protected]@17:17hrs on the same
no. mentioned above.But even this time i was not treated well rather again there was nothing from your side.Again i had a conversation with one of your
customer care executive, he asked me to fax it again.Again i faxed all the things on dated 20/04/[protected]@12:51pm.But you see again i didnt get anything
but dissapointment.There is a limit of patience, one time, two time is understandable but when i applied for the gift it was March & now its July.I didnt know
that i would have to go through this much to get my free-gift and what is free when i am paying for that.The kind of service i am getting i am afraid that
would tell my batchmates to not to go for any hp pavillion notebooks, and i wont even think twice to go to court to get my gift.I have all the documents
to do the same.I want you to take it as my last warning to you to give me my gift.There will be no further pleading from my side regarding the same.This
is the last time, I am telling you to kindly take some efficacious steps so that i cn get my gift.I hope an immediate response this time.




With Regards:-

Anand Manjhi
Old Address:-
Room no.268, Sapphire Hostel,
ISMU-DHANBAD-826004
New Address:-
Room no.168, Emerald Hostel,
ISMU-DHANBAD-826004
Contact no:- [protected]

HP Compaq Presario laptop CQ45 — CHEATING BY HP INDIA

REFUSAL TO PROVIDE CARE PACK INSPITE OF ACCEPTING PAYMENT FOR CARE PACK-
I PURCHASED COMPAQ PRESARIO LAPTOP CQ45-106AU ON JAN '2009 WITH END WARRANTY 13/01/2010. I CONTACTED HP SERVICE AT BANGALORE AND AFTER DUE CONFIRMATION PAID Rs.6618/- ON 03/12/2009 TOWARDS PURCHASE OF CARE PACK ( WARRANTY EXTENSION FOR 2YRS) . SURPRISINGLY AFTER 15 DAYS THEY REFUSED TO PROVIDE THE CARE PACK CITING VAGUE REASONS. THE AMOUNT WAS REFUNDED TO ME ON 08/01/2010 . I MAILED TO HP OFFICIALS BUT THEY DONT WANT TO RESOLVE THE ISSUE AND NEITHER SERIOUS . ONCE A CUSTOMER PURCHASED HP PRODUCT , HP OFFICIALS LEAST BOTHERED ABOUT CUSTOMER CARE. WHY THE CARE PACK WAS NOT PROVIDED AFTER RECEIPT OF MONEY? CONSUMERS MUST BE CAREFUL ABOUT PURCHASING HP PRODUCT. HP IS BIG CHEATER AND ONCE SOLD THEY DONT BOTHER ABT PRODUCT SUPPORT OR CUSTOMER CARE.

HP/COMPAQ PRESARIO LAPTOP — Cheating by HP

Sir,
With due consideration to the success of your organization, I regret to inform that customer satisfaction, at least in my instance, is not one of its bases. I have had a horrible experience, as a customer, with your organization. What follows is the details of the same along with the harassment I have had.
Case Id:8779
The first problem with my laptop occurred in November 2009(nine months after purchase date of February 14,2009) . It developed a flickering screen along with a particular defect in the mother board. I submitted the laptop the next day in the service center at HP authorized Service Center, Sector 14, Gurgaon. And what followed was a series of submission and receiving back the laptop for around a month and a half. Finally, and thankfully, they managed to change the LCD screen and the motherboard. The receptionist gave an excuse that the delay in my case was rather an exception than a rule. Feeling helpless, I could do nothing except for hoping that the experience is not repeated.
Case Id:9643
The second problem occurred when my Laptop Adapter became inoperable in the first week of January. I immediately reported to the same service center on 5 January,2010. I was baffled at the excuse by the same receptionist. He told me that my warranty expires on 6 January,2010 and since the last day was not included in the warranty (I still can’t solve that puzzle!), and since I had reported after 5.30 pm (read 6.20pm), they cannot accept my adapter at all. After much argumentation, they finally accepted it. I got a call from them after four days. They informed that I have to present the Proof of Purchase if I am interested in repairing or replacing the adapter. I tried to register a complaint with the customer service executive. After holding on the phone for more than an hour, the customer executive clarified the miscommunication and apologized for the ignorance of the service center receptionist (Complaint Id: [protected]). Finally, I managed a POP from the retailer I had bought the Laptop from , and submitted the same. I get a call after 5 working days (despite the confirmation by the service center that they will get back to me within 24 hours regarding the verification of the POP) informing me that the CT No. of the adapter I submitted does not match that of the Laptop I possess. I bought the laptop from a HP Authorized retailer and I have no way of verifying that the adaptor issued by the retailer is the one that is associated with the laptop and frankly, it is unrealistic to expect the customer to do the same
After much consideration, I have to decided to approach the Consumer Court for the hassles I have suffered and the impaired adapter issued to me. The problem lies within one or the other part of your organization and I have had enough hassles due to the same. However, I chose writing to you as my penultimate step.
Hope you will take corrective action on a priority basis and restore some credibility to the HP Brand

sir plz help me- 1month pehle maine apna laptop kharida tha. mera charjer 15 din bad kharab ho gaya . "SERVICE CENTER PAR LEGAYA TO UN LOGO NE CAHA VERIFICATION CODE MATCH NAHI KAR RAHA HAI" plz sir mera help kare.

NAME- RAKESH
MOBILE NO.-[protected]

Hi All,
These days i am also facing the same problem. Well, iam searching right person in HP Compaq who provide me the care pack for my laptop. Please letme if you find anybody,

lol !! you know i committed the worst mistake of my life !! that is i purchased this stupid piece of !! omg please help me !!! hp is a crappiest company with literally no R&D ! and im serious !

Sir,
I have purchased HP PAVILION LAPTOP DV4-1503TU & claimed for VIDEOCON TV by sending you D.D. of Rs. 9000/- along with required documents. Please look into the matter & reply me.

with reference to redemption code BFTUCUFBKR i want to know the status of my promotion gift on laptop hp .so please kindly send my gift as soon as possible.

Sir,
With due consideration to the success of your organization, I regret to inform that customer satisfaction, at least in my instance, is not one of its bases. I have had a horrible experience, as a customer, with your organization.
Case ID : CA0968889

I purchase CPU on 19/07/2009, after that i have faced problem many time time, one time engineer visited to us and rectify the problem and commited to us that in future it will not happen. on 06/07/2010 i am facing same problem(window is not opennig). After talking to customer care center they are demanding for bill of pruchase,
Please help us

Same problem here. HP had promised some gifts as a promotional offer for my laptop purchased in Feburary, After submitting the documents twice and several mails they finally confirmed the gifts in March which are yet to be delivered. The mails to their address are not being acknowledged and i firmly believe that this is their policy to announce big offers and try to wriggle out when approached to redeem. These US companies come to India only to cheat knowing well about conditions here. here you are allowed to promise moon and deliver nothing.

PRINTER NOT WORKING - HP LASERJET P1108

POWER NOT DEDUCTED - PRINTER NOT WORKING I CHANGE THE CABLE ALSO .

Deskjet 2520 printer not printing excel sheet

The HP Desk jet 2520 printer is not printing the document in the excel format and while printing the excel sheet even the printer is not operating and only fax mode is available.

sir, i purchased hp pavilion dv 2601 in last november
it is giving a poor battery backup.WHY IT IS SO?
can you suggest some measures to improve my laptop battery life.

how can i install Window Xp on hp pavilion dv 2601.
Plz tell me step by step procedures.
I had already shown my laptop to Hp Care.But they are unable to help me...
I m very depressed by purchasing this Hp laptop...
Becoz vendor did not tell me about so many problems faced by me in installing Xp on this Laptop...
Thank U.
I hope that u will help me...

when i open bios
there are no options availabe in the bios such as...disabling sata etc..
how i use the facility of bios to install Windows Xp...

it is about 1 year when i perchesed hp dv 2601 tu
i went to the seller he installed xp on it by using floppy drive for 3rd party sata driver
but after it was beheving abnormal so forgot about installing on it


I AM ALSO DEPRESSED TO BUY IT
AS LOW BACK UP LOW PERFORMANCE
EVERY TIME HANGS
MENY PROGRAMS GETS NOT RESPONDING MENY TIMES
HP GIVED IT ONLY A BEST LOOK NOT MORE

it hangs every time . it is too slow.

plz i am agree

i have windows vista loaded in my hp pavilion dv 2601 tu notebook. i want to load xp.whenever i am trying to format the hard disk using my bootable xp cd an error message appears that there is no hard disk. how can i load xp in my notebook ?

get the list o[censored]ser of same printer and check the whole position

58.04 erroe from bangladesh hp laserjet 5200 any help for me !!!!!
88-[protected]

Dear Sir,

Please open the complaint ref. no. 4323080. We have a old printer HP DeskJet 640 which is bad. And as per your executive says that above mentioned printer is out of order. Therefore they cannot repair it. But this printer is changed with DJ D2460 printer with additional amount. i.e 1935/- plus service tax. Sir, We log complain on 13th May 2008. Your executive provide the no.s of Mr. Pawan of M/s Adonis Electronics Pvt. Ltd. and their phone no. 3290886. After receiving this information we talk with mr. pawan with written email for change the printer. But till date our compaint settle. please do the needful and oblige. Mr. Pawan not picked up phone and their email id is not working i.e. pawan.[protected]@hotmail.com.

Please reply immediately.

Santosh/[protected]
sanjay garments

Dear Sir,

Please open the complaint ref. no. 4323080. We have a old printer HP DeskJet 640 which is bad. And as per your executive says that above mentioned printer is out of order. Therefore they cannot repair it. But this printer is changed with DJ D2460 printer with additional amount. i.e 1935/- plus service tax. Sir, We logged complain on 13th May 2008. Your executive provide the no.s of Mr. Pawan of M/s Adonis Electronics Pvt. Ltd. and their phone no. 3290886. After receiving this information we talk with mr. pawan with written email for change the printer. But till date our compaint not settled. please do the needful and oblige. Mr. Pawan not picked up phone and their email id is not working i.e. pawan.[protected]@hotmail.com.

Please reply immediately.

Santosh/[protected]
sanjay garments

Dear HP people

This is my 18th letter to you in regards with the damaged printer i receieved from one of the dealers, the dealer refuses to take it back and also the HP authorised technical team is not willing to repair it, the case rests with one of your customer service executives, Ms. Komal Thakkar, who after talking to me 2-3 times, only on phone, refuses to even reply to my e-mail...whatever communication is done is on phone, she bluntly refuses to give me a written reply on mail (i don't know for what reasons)...i don't know even whether this complaint is gonna fall on deaf ears or someone might take action on it, but i will keep mailing till i receive a written reply from HP...i, for the rest of my life, vow, not to recommend anyone any HP Product...DO NOT BUY HP PRODUCTS, IVEN I[censored] DO, DO NOT EXPECT ANY AFTER SALES SERVICE ON IT.

URGENT

For the past 20 years I have been using HP printers & cartridges in Australia & ndia. We have HP Laser Jet 3055, for the first time we bought 12A Toner from Compuguide in Andheri (East) Mumbai. The new cartridge was loaded but did not work. Since then we have spent staff time & travel without any results.

1. Compuguide denied to replace the cartridge & gave us address at Vile Parle office. Our man went there to find that the office was closed long time back.

2. Then our office was told to go to HP Office Parel. There was no HP Centre there, building was under redevelopment.

3. Following that an HP Centre phone number has been given to us where we have been trying for the past 3 days of no avail.

Such sloppy management is so frustrating coming from a reputed company like HP. Hope you will take an urgent step to set it right and get the cartridge replaced from our office.

Dr. M. Nilmani
Goel Hospital
J B Nagar, Andheri (east)
Mumbai - 059
Tel: 28323659 / 28349714

respected
sir/mam
sir actuly maine last year june2007 ko ek printer purchase kiya tha jiska serial no. CNCY67PHBZ hai is printer per us time offer chal raha tha tonner offer jo mujhe aaj tak nahi mila hai please aapse anurodh hai ki meri complain per dhyan de or meri problem ka samadhan kare jabki maine sari fomalty poori kar di thi draft bar code invoice etc
thanking you

contact [protected]
address- ajit singh
c-313 ganga nagar meerut (up)

Dear Sir,

we have bought a printer ( Laserjet 3030). The problem is that the printer is making noise while printing and the print is not clear. So, u r requested to plz send ur service man for the printer. Our office address is Wing-II, - 103, Hans Bhawan, Near ITO, Delhi, contact no.[protected]. Send ur Service man between 10:30 A.M to 5:00 P.M.

* I had purchased HP PAVILION 2601 TU laptop on the date of 15/11/2007 from Media Infocom, Bharuch. At that time I was getting TV TUNER worth Rs. 5000 absolutely free as a part of the promotional offer on the purchase of this laptop. For getting this gift I had registered my purchase on the official website, through that I got a replied mail in which I got REDEMPTION CODE as 99NCYHE5MD. Then I sent all the necessary documents (including Redemption code details, D.D. in favour of Systems Integrated Marketing Services of Rs. 600 payable at New Delhi, One photocopy of purchase Bill, Photocopy of Barcode details that was on the cover of laptop) to SYSTEMS INTEGRATED MARKETING SERVICES PVT LTD, NEW DELHI.
I was told that I would be getting this gift in 6 weeks, but upto till date, I have not got my gift. I had made complaints regarding this matter twice before but there was no reply.
recently I had made an online complaint, reply to that they told me to provide an alternate address to send the gift. I gave my alternate address to them and They have told me that your gift has been dispatched but still I have not got my gift. I have made many mails regarding this but there is no answer from your side.after this one would say you poor service provider if you do not solve this problem by time
I request you to take this matter seriously and solve this problem as early as possible.
Hoping for your best favourable support and solve this matter soon.

My REDEMPTION CODE : 99NCYHE5MD
Complaint Details: CCHSAP152617 Top á
Created By : Contact HP India Create Date : 22-Jul-2008 11:25
Status : Accepted By : Vandana Bhardwaj
Customer Name : Mr basantilal samariya
Address : shree Ram kutir, station road, jhagadia-393110, Bharuch, GUJ, 393110, India
Telephone No : +91 [protected] Alternate No : +91 [protected]
Email : [protected]@gmail.com Fax No :
HP Ref. / ID No : REdemption code : 99NCYHE5MD

Hoping for your best support.

Basantilal Samariya

Dear Sir,

we have bought a printer ( Laserjet 3052). The problem is that the printer is making noise while printing and the print is not clear. So, u r requested to plz send ur service man for the printer. Our office address is NETWORK INDUSTRIES LTD, 81A.K MUKHERJEE ROAD, KOLKATA-90, PHO NO.25315549 Send ur Service man between 10:30 A.M to 5:00 P.M.

we have already compalianed several times to your service center for sending your service persion but till date no action has been taken from your side.

I request you to take this matter seriously and solve this problem as early as possible.
Hoping for your best favourable support and solve this matter soon.

Network industires ltd
sanjeev jha

i expert in laserjet printer please contact i[censored] find any problem in ur printer.[protected]

i have purchased hp m1005 printer toner cartridge bearing no. Q2612A. But one cartridge is not working properly, but service center not replace this cartridge cartridge amount in 3000.00

service center :
Maha Electronic Pvt Ltd
Secunderabad.
PH: 27890832

engineer : Sekar




pls do the needfull,



regards
sadanand

hp laser jet printer 3030 — Printing problems

Printer was not doing good Printing and paper is being Jammed and also Over hauling service required and also Scanner & Fax was not working .

Dear Sir
we have bought a printer ( Laserjet 5200n). The problem is that the paper is creasing while feeding occurs for the print . we are using the copier paper only; So, u r requested to plz send ur service man for the printer. Our office address is

DEPUTY SUPERINTENDENT
GIOVT. PRESS
WAYANAD, MEPPADI
KERALA, INDIA

Please provide as much information as possible...t

This is good

Hp India — Revise change offer

I'm waiting reply of your mail so that I can able to deposit payment in time 2year adp warranty+1 year antivirus on site

HP Moniter is not swtching on.

HP Moniter is not switcing on.kindly help us.kindly check the attachment.

Extra take to money

Jab bhi him gas lene
jate hai humse adhik rupeya mangta
hai extra paisa nahi dene per
badi muskil se gas deta hai

Hello sir,
my name is Manish Jarani, i live in Nagpur (Maharashtra), the reasion behind this mail is that
I purchased a NoteBook pc i.e. Hppavalion Dv6314tx on 5-july-07 at that time thier was some kind of students offer were running for which i had to sent DD of Rs 5oo along with serial card of my LAptop but problem is that the dealer from where i purchased my laptop didnt give me that serial card i came to know about scheme and serial card frm customer care, when i asked thet dealer for serial card he keeps on giving me dates after 3 months he gave me that serial card and i regestered my product but not able to utilize that serial card i mean i regestered my product but not able to find anythin regarding that student offer from last 5 months i m trying to use it but not able to,

even i mailed thrice before from the hpindia website regarding this but didnt get any reply, i even left my no 4 times when custmer care executives were busy but never got any reply, even when i connected to them they were not helpfull as keep on giving me nos they gave 11-12 no for my problem but never solved my problem, last week when i called in hp one of the custmer care executive sudgest me to mail on this address he said they will surely solve ur problem

sir please let me know what should i do, i m in a big problem as i went for hp intead of leanovo because of that offer i mean i was gettin that same configuration in lesser price that of my pc i choosed that because i was gettin some thin in return sir please help me, my no is [protected] hope u will solve my problem

thank you
your truely Manish Jarani

Sir,
i, mrs.ujwala kulkarni is being writing this letter to remind you about the offer you had entrusted to we customers.i purchased a hp laptop dv6767.i had been under an offer at that time.and as detailed by the retailer i had sent a d.d to your address at delhi of Rs.500.But i have not been given any feedback regarding the same.so please confirm my offer and post it at its earliest.my mobile no...[protected].

Ujwala Kulkarni.

i am user for hp printers

sir,
i just want 2 say that my address has been changed, i applied for digicam offer, how can i change add., plz, rply at my id, urgently.

To,
CEO hp redemption cell,

subject:"unable to get the free gift even on sending all documents and draft of required amount"

sir,

i m unable to get my free gift till now with the purchase of compaq CQ-60-209TU notebook.
my product details are as follows:


model no- compaq CQ-60-209TU notebook.
SERIAL NO.:-2CE905D4Z0
PRODUCT NO.:SW71FOV251
DD OF AXIS BANK OF REQUIRED AMOUNT

PLEASE SEND MY GIFT AS SOON AS POSSIBLE TO MY NEW ADDRESS
NIKHIL KUMAR
C/O-RAHUL KUMAR
RAMAVTAR APPARTMENT
FLAT NO.-203
ASHIANA -800025, PATNA BIHAR
.
THANK YOU IN ANTICIPATION.

PLEASE CONTACT ME AS SOON AS POSSIBLE.
OR GIVE YOUR CONTACT NUMBER.
NIKHIL KUMAR.
emailid : [protected]@gmail.com
contact no-:[protected], [protected]

HP LASERJET M1005 — NOT RECEIVED ADDITIONAL TONNER

I HAVE PURCHASED HP LASER JET PRINTER MODEL NO. M1005 ON 04/03/2009 AND THE REDEMPTION CODE IS XP66XLJK9Z
I WAS ASSURED AT THE TIME OF PURCHASE FOR AN ADDITIONAL TONNER WHICH I WAS SUPPOSED TO RECEIVE FROM THE REDEMPTION CELL OF HP.
DESPITE OF REPEATED PHONE CALLS AT THE REDEMPTION CELL I WAS RECEIVING FALSE PROMOSES OF THE DELIVERY OF ADDITIONAL TONNER WITHIN 10 TO 15 DAYS FOR THE LAST NINE MONTHS.
THIS IS REALLY VERY SHOCKING THAT SUCH A BIG COMPANY IS NOT FULFILLING ITS COMMITMENTS.
I AM VERY DISAPPOINTED TO SEE THE ATTITUTE OF THE COMPANY.
310, AGGARWAL CITY MALL,ROAD NO- 44, NEAR M2K, PITAMPURA, NEW DELHI

We have purchased HP LaserjetM1005 MFP from Digital Dreamzz IT Engineers Pvt Ltd on 2nd August 2010 .vide their Invoice nos. 1402 dt 2nd August 2010.after seeing your Advertisement in Newspaper we wanted to register our Name and details on your website for Scheme of Gifts offered to customer by HP.
We have completed the total excercise but when the Sr. Nos. of machine is fed it says invalid.We did call up your customer care and checked the authenticity of Sr. Nos. which is communicated as correct to us.
We are mentioning below our details for your action and support.
Contact: Mr JK Sachdeva
Our Company Name: JTS POWER PVT LTD
Addres: F-110, Ist Floor, DDA Building Nos. 5,
Janakpuri District Center, Janakpuri
New Delhi-110058
Contact Nos.[protected] Fax:[protected]
Ph-[protected]
Email: [protected]@gmail.com
[protected]@jetpower.co.in
Model Bought: HP LaserjetM1005MFP
Sr. Nos. CNG9B6F7WT

Please help and support for the inputs offered
Partner's name: Digital Dreamzz IT Engineers P Ltd, KG-1/411, Main Market
PVR Road, Vikas Puri New Delhi-18

HP CARTRIDGE — GIFT

dear sir mene 22/7/2010 ko ek electoronic charger jita tha jo ki mujhe
abhi tak nahi mila hai mera 20 digit code CC640Z-353X-Y5UMV3-FDJR hai
pls isse chek karle meine kai baar costumer care me bhi baat kari hai per mujhe koi jawab nahi mila JAB BHI PHONE karo bas yahi kehte hai ki 7 days me aapko gift mill jayega

I had procured a HP Laser Jet M 1005 from Raipur dealer and it has not installed after lapse of month. It is regretted that inspite of several request on phone and mail, no body has complied.
it is requested to look it personally and convey me at [protected]
Thanking you
S.K. Tiwari, Raipur

D/sir,
There are many printer in my office out of which one is not working (Model - HP deskjet 3920), most probably it's power supply is defective and needs to be replaced by new one.

In this reference you are requested to send us repair/ replacement cost, so that we can discuss/get the approval and enable to call your staff for repair of this printer.
with thanks.
R.K.Saxena
JE, Electrical

I bought a HP Officejet Printer 5610 1.5 years back. In July 2008 i found that ist power supply is not working. I gave to the dealer and after 2 months he told me that it is better to purchase new printer because the pcb of the printer has to be replaced and the price of PCB is same as the new printer cost.

What should I do now?

Hello Marketing Manager,

About HP 1005

The printer is not good. My expectation is broken into pieces. When I purchased it, I can only print 400 a4 size papers whereas the seller was saying to get printed to 1200 pages or above. It's bogus. Again after refilling, it gave only 25 pages.

Don't make much of this advertise. It's false afterall.


Pralhad Giri

Kathmandu, Nepal

i bought a HP laser jet printer 1319f 6month's back. In auctobar 2008 i found that printer was not printing the details wat we want in pc plz refer and solve our problem

I purchase HPDESKJET 1280 PRINTER FOR OFFICE AFTER ONE YEAR NITHOR IT IS ACEPTING A3 PAPER NOR PRINTING CONTINUES LINE, I ALLREADY PAY Rs. 8000 for service charge to HP service center pondichery. but till date have same problume. how i can get my 8000 Rs. from cervice center so i can purchase other company printer in 8000 Rs. HP product is waste after one year and service center cheat to customer.
Arvind Garg from Tamil Nadu India

All Viewer
If you are planning to buy HP DESKJET A3 size printer **********ALERT ******* AWAKE ******** STOP********* SAY ******* Bye Bye becouse i am a bhugat bhogi my offive purchased HP Deskjet printer 1280 two time after one year this product can be use as a waste material or pay again and again to service center, therefor friend find other option then HP.

Arvind Garg
Tamil Nadu
INDIA MERA BHARAT MAHAN

I purchased HP printer # HP 7380 (Sr. No. MY784630Y2) for Rs. 11, 250/= from M/s HP dealer in Kolkata M/s Vedanta Computer Sales Pvt. Ltd vide Tax Invoice # VCSPL/00064/0910 dated 02/04/2009. Within a month itself, the Printer developed problems and lodged compalint vide Complaint IDs A[protected] [protected]. It was attended by IT job card # 922 dated 24/07/2009 and replaced by HP printer (Sr. No. MY853820D2) which also proved to be equally faulty.

Now I am after HP sales & service BUT no one is attending to my complaint..(Panel Faulty; Display problem, etc)..

Today although it is within Warranty period, I am feeling really cheated..

Can someone suggest how to bring HP to task ..


Shankar
Phusro, Bokaro - 829144
Cell: [protected]

HP - Printer HP 7380 — Faulty Printer - Company not attending although within Warranty period

I purchased HP printer # HP 7380 (Sr. No. MY784630Y2) for Rs. 11,250/= from M/s HP dealer in Kolkata M/s Vedanta Computer Sales Pvt. Ltd vide Tax Invoice # VCSPL/00064/0910 dated 02/04/2009. Within a month itself, the Printer developed problems and lodged compalint vide Complaint IDs A[protected] [protected]. It was attended by IT job card # 922 dated 24/07/2009 and replaced by HP printer (Sr. No. MY853820D2) which also proved to be equally faulty.

Now I am after HP sales & service BUT no one is attending to my complaint..(Panel Faulty; Display problem, etc)..

Today although it is within Warranty period, I am feeling really cheated..

Can someone suggest how to bring HP to task ..


Shankar
Phusro, Bokaro - 829144
Cell: [protected]

Please forward this mail to your HEAD office, because your complaint mail not received. In IPR (Institute for Plasma Research), Bhat, Gandhnagar one employee Mr. Sunil S. Misal, Samratnagar, Isanpur, A'bad, mob: [protected] is doing fraud and submittee coupens and take points by using demant different items (like Mobile, Freez, ...)missuse of it because it is Central Govt. office and this coupens not valid in this scheme due to this other persons not take advantage of it. Till date lots of items collect this persons. My intention is to get this benifit properly and proper person. You can ask this in IPR office store or purchase or take proper info for him or other how he submitte lots of cartridge coupens and take this benifits. Please forward proper section to take action and block such fraud.

Oh waaaa. Complain all you want, once your 1 year manufacter warranty is up, like ANY other company, you have to pay for trouble-shooting support, and obviously not for any hardware replacement. If my car had a 1 year warranty, and my transmission went out in 13 months, why would they pay for a replacement? In fact, I would have to pay to even have them look at it. Why is this any different with a printer? Warranty's exist for a reason, and if you don't like it, extend your warranty so you don't get charged for support past your 1 year.

http://demotemp100.nic.in/track/call%20loggin%20process.pdf

for further more information

visit

http://demotemp100.nic.in/track/login1.htm

and find yours solutions simple

we have send our printer Model No. HP3055 CNCK16850 form your dealer Zest Sys. (P) Ltd.

we are sorry to say that , still they are not repair our printer & the same is under warr. pls. look into the matter

Dear Sir/Mam


We would like to take your immidiate attention on a very critical matter.The reson being coming to you simply that we have not been paid any attention by HP india and the matter has turned very very critical now.

We have purchased an HP Colour laserjet printer on 3rd of february 2006 from one of your dealer (Sun Solutions,4-A sargodha Colony,Pakhowal road,Ludhiana.) The product worked good for a short while but after sometime machine had the following problems to run

Made so much noise while intializing.
Printed only partial image and print out was not so clear to read
Then we done a complaint at your customer care centre and got deal with your executive Mr. John who intimated that there is some hardware problem with machine after that Mr. John forwarded our mail to the concerned department in order to arrange an onsite engineer.Your engineers came so many times and their efforts detailed as below:-

14/09/06:- Engineer Mr. Pradeep came from 13.00 Hours To 17.00 Hours
Our Comments as per customer service order form :-Printer is giving 59.99 errorr on display

Repair Details as per customer service order form :-Refix The gear train & T2 Clutch gear.But the issue was same.As per talk with call centre part ordered for the
same.
16/09/06 :- Engineer Mr. Pradeep came from 11.50 Hours To 12.40 Hours
Our Comments as per customer service order form :- 59.99 errorr is coming.

Repair Details as per customer service order form :-Afetr replacing the T2 Clutch gear issue is remaining same.Now suspected part is DC controller that i i will order.

19/09/06 :- Engineer Mr. Pradeep came -No time mentioned

Our Comments as per customer service order form :- Printer is giving 59.99 errorr on display.

Repair Details as per customer service order form :-Today I have ordered one more part "Main Drive Assy" for this.

27/09/06 :-Engineer Mr. Pradeep came from 16:00 to 16:30
Our Comments as per customer service order form :- Printer is giving 59.99 errorr on display.

Repair Details as per customer service order form :-Replaced Main Drive Assy now issue has got solved

04/10/06:-Engineer Mr. Pradeep came from 14:00 to 15:00
Our Comments as per customer service order form :- Printer is giving 59.99 errorr.

Repair Details as per customer service order form :-As per call center discussion this case with senior person then we will order the suspected part.


Now as per above details you can understand that how many problems we faced after purchase of this machine your engineers came so many times but still the machine was giving us error 59.99.We also mailed about this error to Mr. John on dated October 06,2006 after the last visit of your engineer but we did not get any answer for this complaint as we also done a reminder for this but again no communication came from your side.

Now we are extremely disturbed with the same as have lost considerable amount of time and efforts and it seems our money (Approx USD 1500) going completely waste +time loss+ opportunity loss and our office also in a obscure position with the matter.
So we are requesting you to please do something for the needful as this is extremely unprofessional and also not suits to your company reputation as we registered our complaint under warranty period but the machine is still lying dead with us.We are also sending here visit reports of your technical team for your reference please get the attached file and also note the following particulars of machine for your records.


Case Reference Ticket ID > 311239

Model > HP Laserjet 2840 MFD

Serial No. > CNF J59W018

Purchased on > 3rd February 2006.


Keeping all above "Plethora of problems" in view it highly required your intervention to solve this problem.We can not be convinced with more visits of your engineers as they were not able to solve the problem in so many visits as per our stand point of view in the whole case there is only one solution to it that this machine may be replaced with the new one.

We do hope that to get immidiate solution to this awkward chapter.

Best Regards

Karan Khurana
Envision Exports

Dear Sir,

Unfortunately i bought HP laptop model # dv 2214TU on 30th April, 2007 at Jalandhar(PB) India.On 16th Dec, 2007, there was display problem on 16th Dec, 2007 and gave that lap top to authorised HP service provider at JALANDHAR on 17th Dec, 2007.

HP CUSTOMER CARE STARTS FROM here

CASE ID:- [protected]

1. I was asked to take laptop back on 21st Dec, 2007 and when i went to HP authorised service provider and he asked that you will get laptop on MONDAY i.e 24th Dec, 2007.

2. I called every possible number at HP / sales etc but still struggling to get repaired lap top back. I was told that HP service provider logged on to system on 26th Dec, 2007 when i called HP on line service[protected] to know exact status. Who will pay me the compensation for the loss of 9 days? HP or service provider!

3. Even as on date (5th Jan, 2008), I am struggling to get my lap top back.

THIS IS THE CUSTOMER SERVICE THAT HP provides to their customers.

Thanks & regards

J.S.Sodhi

i have a printer hp color laserjet 2820. when on the printer shown error 59.99.
please solve the problem, and write me what is exect solution.

I have in similar problem. If you have a solution to this. Pls inform me!

its very urgent , i[censored] can send me user guide of dv2601tu, wotever i hav got its of no use.

product key & send me a good user guide

i have lost the recovery cds of my hp dv 2601TU laptop.the recovery partition drive is also corrupted.my system has crashed.what do i do now?my laptop's warranty is over.how do i recover my system?

i have lost the recovery cds of my hp dv 2601TU laptop.the recovery partition drive is also corrupted.my system has crashed.what do i do now?my laptop's warranty is over.how do i recover my system?
can u plz. send me the recovery CD of dv2601TU

Thanx.

Regards
Praveen Kumar
[protected]

I have a hp dv2601tu laptop . How can i install window xp in preloaded vista please help me.

I have a hp dv2601tu laptop . How can i install window xp in preloaded vista please help me.

sending to a gift for laptop promos .

dear sir,
i purchaed a compaq laptop and there is a gift with my laptop which is a mp3 player.
please tell me the way to get me my gift as early as possible.
thanks
neeraj raghav

hp/laptop-CQ60 104TU — PROCEDURE AND ADDRESS FOR RECEIVING MP3 PLAYER AS FREE GIFT

Sir, I had purchased one compaq laptop on 26th oct, 08.I had to send a dd of rupees 600/- and mailing of invoice no.for a mp3 player as free gift offer.But there was no mail id or address to which the documents and dd is to be sent nor the details of dd as to what name it has to be made and sent to what address. so kindly send me the details.

hello sir. i m student. i had purchse compaq f-7000 presario series(F733au) laptop. i had also paid for the gift 500 and other charges but till now a days i didn't get any gift. i had paid for the laptop speakers.
MY redemption code is S8EHUTQSLO. so i request u to send my gift as early as possilble.
My address is B/H SASIKUNJ, DWARKAPURI SOCIRTY, BLOCK NO-32, JUNAGADH. DIST-JUNAGAHDH.
I had bought it from BHAVIN SALES, JUNAGADH.
MY FULL NAME IS NAYAN RAMESHBHAI SHISHANGIYA

Gift For [censored]y Winner
my product serial no. SN:(S)CND8396VVO

Product Serial No, _ SN:(S)CND8396VVO
Product NAME HP PRESARIO CQ45-207TU
Gift NAME -Kodak Camera

hello sir i had purchased compaq presario latop.i had paid for the gift of home theatre i dont know what happened till now my remption code is B39VXJMULU plz can you let me know the status of it ...

Sir
I have prched hp pavilon 2910tx Entrtainment Notebook PC. Redemtion code isNH1WVCLYZD.I send a DD for Home Theater offer but I could not recived any gift till 2-3-2009.Please tell me the reason why.

Wrongly I sent documents to DESKTOP address for LAPTOP REDEMTION in validity period.papers were refused and returned to me.What to do next so that customer may get the offer.Please help me.

sir,
i have purchase 1 compaq laptop 28jan 09.with laptops free 9.0 magapix codec camera.but about 2month AFTER i do not receive this camera on home(93/3 vijay nagar kanpur-208005).
i send dd of 1299 at hp redemption cell first flor, a-2 okhla industrial area phase-1
new delhi-110020
ph-[protected]

compaq praserio laptop
cq-40 108tu
S. No-CND8452RT9
I SEND ALL NECESSARY DOCUMENTS WITH DD.PLZ TAKE LEGAL RESPONCE
THANK YOU
HP ALL TEAM
LAPTOP BUY at-ps computeronics ugc-25 somdutt plaza
kanpur
ph. no[protected]
name of dealer-Sachin
please take action

I have purchased compaq desktop pc in Jan 2009 my correspondance code is 77ECRBYJYW . So far i have not received my gift i.e HP4288 plus HP 600 VA .So kindly take the favourable action and confirm the status.

I have purchased HP Pavilion DV 5 model laptop on 26.01.2009 at chennai E Zone ;OMR .They have informed about offer for getting 5.1 channel music system.Ihave applied for getting the same to HP redumption cell on 02.02.2009 as per instruction given by HP.My Redumption number is 9T1ZBTZ9KV.
Ihave got the conformation through e-mailfor registring the product.Once I have contacted the HP redumption cell N Delhi.After a long time I have talked with HP personnel.They have told :we are scrutenising my offer requestion.It will take further 3 full working week. Now 1 week passed.TILL I have to wait for 2 weeks.If the HP REDUMPTION CELL people see this message please do process my request and send me the offer soon.Thanking you,
R.Jagannathan.
09.04.2009.

Sir, I have purchased laptop CQ60, TU209 from jalandhar city on 5-2-09 and got the redemption code 7RAVSWDN6Z, regarding this i have completed all formalities(bank draft, original sticker, sale letter) then i got new code from your side SID -594663.
Sir you are requested to please take care of it.

hello sir,

i have purchased one laptop i.e. COMPAQ PRESARIO LAPTOP CQ40-108TU from the shop i.e. MICROPORT PC WORLD, DIVISION OF MICROPORT INFOTECH PVT LTD, NO.4 / WELCOME PLAZA, 3 RD CROSS, P R LANE, S P ROAD, BANGALORE - 560010, vide their invoice no 22239/PCW/08-09 dt 10 jan 2009.
i was assured of a free gift of digital camera from the above shop, during purchase. but till date i have not recieved any gift or corresspondence from them.
they have also made me to send/pay an dd of rs 1299/ fvrg 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD.' vide dd no 909494 dt 09022009 of corporation bank, payable at delhi . this dd has already been encashed by them, but till date i have neither recieved any free gift nor any acknowledgement from them.
MY REDEMPTION CODE FOR REGISTERING THE PRODUCT IS - MPTZD6FSOZ
sir please take up my this complaint and help me in getting my above said free gift.

thanking you
your faithfully

s raghavendra

i bought a compaq laptop CQ60-104TU on 28 jan. 2009 thru ARIHANT INFOTECH 46, MEERA MARKET, CHITTORGARH (RAJ.). vide invoice no. 7909 dated 28-01-09. I was assured of getting a gift (kodec diigital camera 9MP). i got my product registered same day. i had deposited all required documents and dd of reqd. amt. i also got regn. reciept same day by you. but after calling you so many times and to much of my surprise, i have not recd. my gift till date.you people promised to deliver the gift within 6 weeks but it is more than 6 months. is this the way a mnc like compaq treats its customers? i am really shocked and disappointed. now will you please tell me frankly when should i expect to get my gift?my redemption code is HY78BONAKG

sanjay sharma
c/o ramesh menaria
13, madhuvan IV, near hathikund senthi, chittorgarh (raj.)

Mose

my Desktop mouse not working

error code OX83C0000A

My printer number is 3545 deskjet.on my printer error is coming OX830000A No loader app. My printer still warranty. Please tell how to fix it.as soon as possible

HP 6516 Laptop — Free Gift

I ahve not received my free gift promised by the company, an 5.1 channel Dolby Stereo head set although I had send all the required documents laongwith a cheqqu for amount of Rs.800/- whihc has been debited from my account in the month of dec 2007
My Redemption code is CQIP8D253H

plese dv6516tx all driver

pavilion dv6000

I m also suffering from same poor service of HP customer care.I purchased my Hp Pavilion Laptop 1 year back.DEr i was told tht der is a sceme going on in tht laptop.Thts a tv tuner.For tht we have to send 800 rs draft to customer care office addrass n they were supposed to send through courrier within 60 days, but 8 months gone i didnt recive any single responce from them.In between i was called them thrice and inquired about tht.but dey replied it might be the cause of insufficient stocks.and dey promised me tht dey will send it within a week.and its 3 month passed.but still i am waiting..Also i faced lots of problem in HP Customer care office.They r bad tongue persons, Lack in communications and also lack in quick responce and service..Dey just harass people.If i would get chance den i will definitely send them to jail atleast for one year.They are most irresponsible persons.M purchased tht laptop in DEradun(Uttarakhand.)

sir,

I am customer of your company.I have lot of problem with your servise center(gorakhpur) because they will never provide correct information about status (computer)and neither provide good servise.

I had submitted laptop model c795tu model no.-CND8272HMD due to dvdwriter & heating problem
at 4th aug 2009.they solve only my dvdwriter problem till 13th aug 2009.heating problem did not
solve.And also created lot of problem created like-1. starting problem
2. net problem
3. Booting problem from a CD/DVD
i am fedup with going to your service ceter.
please resolve my problem as soos as posible otherwise I will have to go consumer court.

ashok kumar
mmm engg.college gorakhpur
mob.no.-[protected]

WHAT HP LAPTOP SERVIES CENTER IN GORAKHPUR

kindly send me the ryt no o[censored]r sevice provider who belongs to gorakhpur to rectify the broken screen of HP make 500 note book.
thanking you

i am buying a Lenovo laptop 2949-9jq on 27/10 09. so laptop dvd writer is damage and salesman of creative computer say that I don't repair this system so you tell me that what
I do?

Hi
I have hp laser 5550 printer. It has printout problem. So kindly do the needful.

Ya, i am not convinced with the foresaid complaint. I have also purchased the hp m1005 lj printer from hp dealer. Firstly i got redemtion cell code, than also the draft of rs.250 in the name of the gurnazz kaur, c/o hp redemption cell,integrated solutions pvt ltd, nehru place, new delhi. More than 7 months have been elapsed but there is not any response or neither any gift as per the offer given by the company along with the gift was given not yet.

Hi

I purcased v6608 compaq laptop on 20thNov 2007, Im trying to register for the promotion....i.e Tv tuner card.

http://hpindia.com -> promotions -> notebooks -> compaq


After enetering the name, address, email, serial number etc.... I got a mail regarding the redmption number but to my surprise the mail says...

========================================
Your redemption code is ( ) .... where is the redemption code ?????
========================================



I tried to contact the customer care number , but it just added up to my mobile bill since it always goes to an atomated message and nobody picks up.


Given below is the mail i recieved whn i tried to register for the gift.

======================
Dear Prasanna Kumar,

Thank you for registering your Compaq Presario V6608 Notebook to claim the gift Hauppage TV Tuner.



Your redemption code is ( ). Please send below documents to HP Redemption Cell (visit www.hp.com/in/promotions for address and details).

- A copy of reseller purchase invoice of the eligible system

- Bar coded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 600 payable at New Delhi towards handling and processing charges).

Thanking you,

HP Redemption Team
======================

COMPAQ PRESARIO LAPTOP & HP DESKJET — NON RECEIPT OF GIFT

Dear Sir,
I am Mr.Ajith M Nair working as an Officer in one of
the Nationalised Banks. In the month of Oct 07 I have
purchased a laptop and printer models as follows
Compaq Presario V3000 Model No V3424 TU
serial No 2EC7370PWR
AND HP DESKJET 1460
SERIAL NO TH7832303P

for making the above said purchases your palmlet send
by the company was showing the offers like Head set,
Expansion base etc
The purchase was made on 21.10.07 amounting to
rs.42200/- under invoice no 1778

upto now I have not received the offers and I have
made the registration on the same date giving all my
personnal data like cell no email address everything
and upto now I have not received even a single call
from your end
for your note my cell no is [protected]

kINDLY DO THE NEEDFUL AND YOU CAN CONTACT ME TOO SO AS
TO GET MY ELIGIBLE OFFERS. AGAIN I WISH TO BRING TO
YOUR NOTICE THE FOLLOWING
1.YOU HAVE OFFERED THE GIFTS ON SEEING WHICH I HAVE
PURCHASED THE SAME
2. DURING REGISTRATION MY ENTIRE DATA WAS ASKED FOR
WHAT PURPOSE I DONT KNOW AND UPTO NOW I HAVE NOT
RECEIVED ANY CALLS FROM YOUR END EXCEPT YOUR THANKS
MESSAGE.
3 AS PER THE ADVICE OF YOUR DEALER I HAVE REGISTERED
IN NET ON THE SAME DAY AND THAT TOO EARLIEST
4 NO WHERE YOU HAVE GUIDED EVEN REGARDNG REGISRATION
FOR GETTING THE OFFERS

EXPECTING YOUR POSITIVE AND EARLIEST REPLY YOUR CALLS
ARE EXPECTED EVEN IN MY MOBILE TOO

AJITH M NAIR

Please read this :

http://www.consumercomplaints.in/complaints/hp-compaq-nx6120-c28796.html

The customer service of HP sucks, and finally someone has taken them to court.
We should all support the person and make HP realise that India is now a consumers market - these MNC's cant fool people for long

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP Compaq Officers,
And All Dealer Distributors
India.

Date: 9.5. 2008

Reg. : Horrible service from Hp Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP Compaq products.

We have purchased one Compaq laptop model No.: V3225AU Dt. :17.05.07.

We sold it on dt.21.05.07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18.10.2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17.12.2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9.1.2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10.4.2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

Now Pleases replace this Laptop immediately.


Thanks and regards

-Nirav Bhansali
Zee Infotech,
16, gitanjali complex,
Opp.Jilla Panchayat, Palanpur.
Gujarat.

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP/Compaq Officers,
And All Dealer/ Distributors
India.

Date: 9/5/2008

Reg. : Horrible service from Hp / Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

From : Zee Infotech
Palanpur, Gujarat.

To,
All HP/Compaq Officers,
And All Dealer/ Distributors
India.

Date: 9/5/2008

Reg. : Horrible service from Hp / Compaq

Dear Sir,

We are Zee InfoTech, Palanpur Reseller of HP/ Compaq products.

We have purchased one Compaq laptop model No.: V3225AU from Real-time Technologies Dt. :17/05/07.

We sold it on dt.21/05/07 to our customer Mr. Nishant H. Gupta. With in 4 months complain came from customer that laptop shut down without any reason. We seen and checked but problem is continue.

We sent it to ahmedabad service center (XCORT MICRO SYSTEM) on date: 18/10/2007 Job Cad No..: 2725.
We received Laptop after 4 or 5 days from service centre.

Within 2 months Same problem or complain arise and again we sent it your service centre Dt. :17/12/2007. Job Card No. :3870.
We received laptop after 10 days.

Within one month Same problem again arise and we sent your service centre ahmedabad (xcort). Job card No. 3698 Dt. 9/1/2008.
We received Laptop after 10 Days.

That time your service centre give us promise that now laptop is absolutely ok and if problem continue then we replace your laptop.

We send our engineer 5 times your service centre for pick up our laptop.

Now, We face same problem again and we call your service centre and they lock call online and said that we pickup your laptop. After 10 days they pickup and giving us receipt 14346751 date 10/4/2008 courier: Safe Express.

Last 8 months our client’s can’t use laptop. This is very much harassment from your side. your customer service is very poor and horrible for us. Imagine we are facing problem last 8 months!!!

I had purchased one Compaq Presario Desk Top
And with system I got scratch card and I found that I will get free smasung dvd player from HP
So, I have send that card for further processing but still waiting from last 100 days but there is no reply.

Do not purchase HP products.

dear sir
there are 14 computer installed in my office on behalf of
dy cmm depot N.E RAILWAY GORAKHPUR U.P. Maintenance of these computers is made by orion solution authorised by hp india
complaining to orion solution they told us pls contact ph no.[protected].but this ph does respond properly.kindly send your specialist to the concering depot to avoid unnecerraly harassment.
thanking you
yours
d.k rai computer
section dycmmdepot

We purchased HP Printer D2460 Deskjet on 22.1.2008. It had a trial cartridge which finished. We purchased a new cartridge no. 21 and 22 on 8.3.2008 for Rs. 1260.00. While printing a message comes about retreiving of ink and ink level is shown in four parts. Gradually the black ink finished and now we are again seeing the same message that the ink is being retrieved and the ink level is again shown to full, But the paper is printed only half and the later half comes out with blurred letters. What is the matter?
Is the ink finished and we shall have to buy another cartridge. If so it is a very costly affair. It is for my personal use. Please suggest what is the problem.

Dear Sir,
Your customer information number[protected] is non responsive. When options 9 is selected to speak to the officer to convey our problem about your printer D2460, there is no response. We want to speak personally about the ink level. My contact no. is[protected]. I have also sent mail through HP India Complaints. Even then I want to speak personally. Please also provide toll free customer care/information number.

Govind Saran Jhalani
1224, DLF City, Phase-4,
Gurgaon-122009

Dear Sir/ Madam
I Purchased Hp Printer model No D 1460 on 25-06-08 From Boot Com System Bhopaland the printer is not working from day 1 . I registered this complain to Hp Service Centre(Redington Ltd Bhopal) they told me that they will change as its not working and it will take approx 8 to 10 days.

The HP service is rediculous now after 2 days these people say that they cant change the product as the warranty void is broken.

I have purchased a Compaq note book computer from Capital Electronics, Kolkata on dated 03.05.07.Model no is Compaq Presario 506 (SL-CND7071L5W).

From the last 4 months I have noticed that the battery back up came down to 15-20 minutes whereas the battery alarm is not working from beginning.I am getting confused that I have purchased a note book from a reputed multinational company, still it is performing like goods from a local vendor. Please tell me what should I do with this useless machine?


Thanking you,


Uday Dutta

HP India — fault in business pc

my pc is not working . I have bought it two months back .

ph : [protected]

To,
HEWLETT PACKARD INDIA SALES P.V.T. L.T.D






Sub :- Complaint regarding the Hp Compaq NB 6720s Notebook (K1420PA)

Sir,
I purchased A Hp Compaq NB 6720s Notebook (K1420PA) body No.CNU8081742 from one of your dealers namely M/S Infotech, C-1, ground floor, Aruna park, laxmi nagar, Delhi-110092 on 25.04.2008 vide invoice no. ET/152/08-09.
That one day after the purchase i.e 0n 26.04.08 the keys of the keyboard stopped working and for this I approached the dealer on 27.04.08 and complained about the problem to the dealer. He got the system repaired and assured me that no problem will arise in the future.
That further on 07.05.2008 the system did’nt start and again I approached the dealer complained about the problem to the dealer. He got the system repaired and again assured me that no problem will arise in the future. Again on 19.07.08 the same problem aroused and I gave the system to the dealer agin. He returned the system back after the span of 9 days and also charged me Rs 500/- as a fees .
That from 29.07.08 the keyboard is not functioning properly and the dealer is asking the money to get the system repaired in spite of the fact that the system is still under warranty.
That I have already sufferd a lot of loss in my business transaction and a lot of mental agiony.
I therefore request you to look into the matter immediately and get my system exchange with a new one as it seems that the system has a manufacturing defect.
If it is not done so then it can create a lot of troubles in future also.

Thanking You
SACHIN LAMBA
K- 9A LAXMI NAGAR
DELHI- 110092.
CELL NO. [protected]

sir/mam,
i purchased product laptop presario v5000. i bought it from UK 3 years back.
its serial no is CND6302M5Z
P/N 308EA#ABU.
its hinges are broken. i have also talked on customer care line.no satisfatory answer received. i went to jalandhar service center computer touch. but they even did not bothered.
i want to know whether it body is replacable or not.if yes what should i do. if no then also tell me any other solution...

HP India — HP, cheating customers

I'd bought a Compaq laptop V6608AU, on the 30th of May, through which, I was entitled get a free wimusic receiver. I completed the formalities by sending the claim documents and a DD of INR 500 in favour of HP redemption cell, payable at New Delhi.
I was informed, on 1st Aug., by the redemption cell that the gift has been approved and they requested a period of 6-8 weeks for delivery. But, even after the expiry of this period I didn't received my gift. So, I inquired of the cell, on 18th Oct., as to what were the causes for delay and I was informed that they were out of stock and i shall be delivered the gift within the following ten days, even after which I haven't received the gift from HP.
I request the concerned authorities to look into the matter and sort it out as soon as possible.
The details of my registration with HP are:
Redemption code: 3YESMZRWHL

A similar problem persists even after so many complaints against the company.
I don't even believe whether adequate steps are taken to teach the company a lesson!

Dear Sir,

Laptop Model No : DV1624TN
Laptop Serial No : CNF6141GHN
Laptop Part NO : EV882PA
HP Care Pack Sr. No : G05UIN42C6EE

First case ID – [protected]: Material sent to M/s Xcort Micro Systems vide Job Card No : 2968 on 22/10/2008 in the name of Mr Liyakat Qureshi. Given back to us on 14/11/08, saying that the problem is solved, but however the problem was unsolved.

Second case id – [protected]: Again sent to M/s Xcort Micro systems vide Job card No : 3366 on : 17/11/2008 in the name of Liyakat Qureshi, they have informed that they will demand part from HP which will take 10-15 days

With reference to the above all the case nos., kindly note that my laptop is under repair for such a long time (more than 1 & half month). I am submitted this laptop before also & was given back & still it was not working & I re submitted the same at your service centre & than they informed me that the part received was faulty. First of all can’t you or your person check the part & than give us the delivery. It had been long time that my laptop is not repaired & matter is lingering for long time, due to this my business is suffering a lot. If you cannot repair my laptop than give me the brand new piece. This is not for the first time I am facing problem with HP or Xcort, I had faced the same problem for the item around one year back also & that also took around 2 months to get solved. Now the same problem with the part & with service is not acceptable.

This is type of service from a multinational company is highly not acceptable.

Hi,

Here is what my initial problem was:

My name is Janice D'souza. I am an entrepreneur and own a Pavilion dv2601tx notebook. My HDD crashed and I gave it to the HP authorized service center at Dadar (SIMTECH) for replacement on 29th October. It is under warranty. I backed up the content myself, since HP does not offer support in that area anyway. This is the second time the HDD has crashed in one year. The last time this happened just a month after purchase and was under case no. [protected]. Along with this complain there was another problem that has started occuring just a few days prior to the HDD crash, i.e. the display screen would not come ON many times when starting or restarting the computer after windows came on. The computer could work and the screen would even show the DOS screen but once windows came on it would be just blank and sometimes would start working after sometime and at other times need to be restarted after emergency shut down. The engineer checked the laptop and called me confirming delivery of the laptop on 3rd November however since the recovery DVD that came with my purchase was a Hindi one, he said I would have to order the DVD from the HP helpline and once couriered to me only then would he be able to install the original drivers, OS, etc.; until then I could take back my laptop and work on temporary software. Since my business requires my to be able to work on my laptop and since there was no other choice I had to agree. I ordered the DVD and it was registered under the same case no. [protected]. I also asked that the order be sent to my office address so that it is ensured to be collected. After collecting the laptop, I realised that the screen problem had not been fixed. I called the engineer who then said he will take care of it when i resubmit once the recovery DVD is received. Again, I was furious since it meant that I would now have to leave my laptop again for a couple of days. How can HP be so inefficient? But that's not it.. While I place the order for the recovery DVD on the 1st of November, it has still not been shipped to me and when i called the helpline to inquire they gave me the consignment no.[protected]overnight couriers). On calling overnight I learned that that consignment number does not contain any order sent to me. It was for a lady in Delhi, while I am based in Mumbai! So, now I am 15 days away from my warranty expiring and HP has not only ruined my peace but not even solved my problem!! This is the worst service and attention such a big brand can give its customers. I will take this up in consumer court if I have to, but this time I am not going to be quiet about how irresponsible and uncustomer friendly HP is as a company.

Following this, HP support contacted me. However, they are so bad with service that my problem is still unresolved and their promises are all fake. Kindly read the email thread below to understand details of the case (Post the below email exchange, I had a telephonic conversation with the HP support personnel, Shweta, who was most unreasonable in either helping or emphathizing with the situation. After having goofed up with the courier AGAIN, when i requested that a service engineer be sent to collect my notebook and fix all the issues and drop it back since I did not have the time to waste any more business days on solving this issue than I already had, I was flatly refused and the reason sited was that no service is available out of warranty. But my warranty period has not even expired yet and besides, I logged my complaint over a month ago and the issue are still not resolved. How can you throw the warranty time stamp at me??):

Hi Shweta,
I followed your instruction and although it did work, here is the error I get:

'This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs.'

Please see the screen shots attached. This is absolutely ridiculous!! Can't your company get anything right?? I have just 7 days left for my warranty to expire and this is a problem I submitted a month ago! It's just a money making racket to ensure customers purchase extended warranty.

Also, please note that my notebook came with 'Windows Vista Home Premium' and NOT Home basis. It was a licenced version and I expect to get the same back. Also note that I have only received the OS recovery DVD and NOT the drivers DVD.

- Janice.


- Hide quoted text -
On Tue, Nov 25, 2008 at 3:25 PM, Janice Pearl <janice.[protected]@gmail.com> wrote:

Thank you for sending me these links. However, before I go ahead to install these drivers, I need to run a System Recovery from the DVD that I received yesterday. The DVD says 'To begin, insert the disc into the optical drive of your computer and follow the on-screen instructions.' However, the DVD does not autorun on insertion and I am getting nothing.

Need assistance ASAP.

Thanks,

Janice.


On Tue, Nov 25, 2008 at 3:22 PM, Masur, Shweta Krishna <shweta.[protected]@hp.com> wrote:

Hello Janice,

As per my discussion, please install the Video driver and BIOS update from the web-links provided below:

1) BIOS:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-64640-1...⇄

2) Video driver:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-53765-1...⇄

Regards,
Shweta

From: Janice Pearl [mailto:janice.[protected]@gmail.com]
Sent: Sunday, November 23, 2008 6:07 PM
To: Kumar, Mithun (Assisted eSupport)
Subject: Fwd: Regarding Case ID : [protected]

Hello Mithun,

Any updates on this case? My warranty expiration date is just around the corner...!

Janice.
[protected] Forwarded message[protected]
From: Janice Pearl <janice.[protected]@gmail.com>
Date: Wed, Nov 19, 2008 at 11:55 PM
Subject: Re: Regarding Case ID : [protected]
To: "Kumar, Mithun (Assisted eSupport)" <mithun.[protected]@hp.com>
Hi Mithun,

Thank you for following up and for the update. The following is the issue I am facing and was facing since at least a week prior to the HDD crash and before submitting my notebook to SIMTECH with the complaint (I would like to repeat that this problem does not happen all the time. It is only seen sometimes and hence a little difficult to diagnose. I had explained it exactly as below to the engineer who prepared my job sheet at SIMTECH on Oct. 29 however, inspite of explaining this and his confirming that he understood this matter was overlooked.):

1. When the laptop is put into hibernate or sleep while it is ON, on wake up or power ON the laptop comes ON but the screen stays off. Most often I need to perform an emergency shutdown and restart and keep my fingers crossed that it comes on this time; at other times the screen automatically comes to life after a while of constantly pressing keys on the keypad.
2. At times (this is less frequent), the same problem occurs at Startup. What is funny is that during Startup, before Windows loads, the screen works, since I can see the DOS screen, but once Windows starts loading the screen goes dead (but you can HEAR windows come on)


Do let me know if you need any more information or details on the issue.

Regards,

Janice
On Wed, Nov 19, 2008 at 6:42 PM, Kumar, Mithun (Assisted eSupport) <mithun.[protected]@hp.com> wrote:
Hi Janice,

Greetings!

Hope your day went well today. I have been following up your case. The service center which you visited is below:

Simtech Computronics Pvt Ltd
Gala No 10, 11 Apple Plaza
Senapati Bapat Road Dadar(West)
Mumbai
400023

Could I have a brief description on what you are currently facing with this unit in respect to its display?

According to the case ID, the HDD was faulty and has been replaced. Please let me know if the display had the same issue prior to the failure too.

I am still awaiting a response from the Site Incharge . Also, I have logged an order for your Recovery CD's (a fresh one). I am awaiting the AWB No for this. Which I will keep you informed with latest by tomorrow.

We will surely have good progress on this by tomorrow. I apologize for the delay in contacting you. Just wanted to make sure that I personally covered all of this.

Best Regards,
Mithun Kumar
Supervisor - APJ PSG eDelivery Operations

HP India — Non receipt of gifts even after eight weeks

I purchased a compaq presario laptop on 20th sep 2008 and sent the necessary documents alongwith a demand draft of Rs.999 to HP redemption cell, First Floor, A-2, Okhla Industrial Area, Phase 1, New Delhi to avail free gifts under HP/Compaq presario notebook student offer. Redemption code no. JGE2SJEEPO was alloted to me and confirmed by E mail . It was assured that after receiving the required documents gifts will be sent within six weeks.
I regret to inform you that till now I have not received my gifts-option (a) Back pack and Creative MP3 player. It is informed by my bank that Rs 999 has been paid on 31 oct 2008.
In my opinion this kind of delay and that without informing any reason cause a big question on the reputation of a company like HP. Moreover no reply is given about the redemption status of my query to [protected]@solutions-intg.com
I hereby request you to put the matter before the company to fulfil the commitments made at the time of selling the product.
with regards,

Ayush Sachdeva
Amity University
NOIDA (Sector-125)

hp book — v3225au not working,

hello! my name is vipul s. bambhaniya. i have purched a hp notebook v3225au.which serial no. is 2CE7220S9B. i am suffering because of it's bad service. i have register a complain case in support center, which case id is [protected]. when i purchesed it it had work nicely till 6-7 monthes, then it has got a problem that"POWER ON BUT NO DISPLAY" i have changed system bord three time, last time it has worked for only 4 days, though they have changed four part system board, hard disk, battery, lcd. what is the reason?????????????? if that noke book has got problem 4 times in a year what is it's future. now i have inwarded it into service center in ahemdabad, , , , but i will not outward it. i am applying for change it...i dont want V3225au or any AMD procesor borad. if i can't get any support about it i will have to get support from indian consumer court.so, please contact me [protected]. or as in reported in my case id. for more detail refer case id [protected].

I ve bought a notebook PC from HP a month before and it was installed with windows vista homepremium 32 - bit by default. It is ok. . . .and good. . . .but eventhough I have the basic requirements I am not able to install CATIA V5R18 in this OS. . . . .Then I ve planned to install the same CATIA using XP pro as platform which is recommended to do so. . . . .Here I have the problem that
1) No other OS set up CD was provided by HP
2) No driver back up CD was provided
How to handle this situation???? Will HP support me for this problem???

hp pavilion dv2601tx — windows xp installation

hello sir u tell me which windows xp service pack can support in hp pavilion dv2601tx without using any external floppy drive give details about this

Hp is Biggest Cheater, I have also experience with printer 1000 series, I gave me bill more Rs. 10, 000/- but when I go for second opinion printer was repair Just in Rs. 600/- only If any body want to proof then also mail me I will send

Hewlett Packard — Non-Receipt of redemtion goods

HP had announced that on purchase of HP Pavillion Notebooks, customers can get a Philips 5.1 Home Theatre System by paying 1499/- extra.

We have done this and despite lapse of 3 months, we have not received our gift and now the said Telephone No[protected] is not responding since 10 days.

It seems to be a fraud promotion by HP and the culprits should be brought to book and penalised and punished, as also we should be compensated for the excessive harassment, wastage of time and inconvenience plus the unnumerable STD calls made from Pune for follow up in 3 months.

very very bad, jute, fruad. can anyone moveto consumercourt, i will also join
lakshmikanthan

Last 3 months has been a tough ordeal for me with HP India.Mistakenly i chosen HP Compaque Pressario laptop after getting the false commitment from Dealer for personnal use instead of dell and gone ahead and purchased it on February11th 2009 from a HP Reseller in Kolkata.

My model number is CQ40-145TU
Serial Number : APE CND8360W03


Redemption Code: 3SC7ORNBE4

i applied for Digital camera redemption offer on 20th of February 2009 and all the necessary documents plus Rs 1299 Demand draft vide ddno: 210445 dated 13/02/2009 payable at Delhi favouring SOLUTION INTREGRATED MARKETING SERVICES PVT. LTD.

Till date ( 15/04/09 )I have not got any confirmation of from Hp Redemption cell . After couple of phone calls today I got reply that my gift is in hold as I have not send the original cardboard cutting bu the t the funny thing is that my DD get encashed.

ITs clearly shows the case of cheating and Fraud. But I will sure to drag this matter to end and for that if I have to spend I will

i really feel pity for HP brand, the people looks after hp here in india doing great job in destroying it faster.

(Note:i dont expect HP india to change dramntically after this, for them the customer is god only he pays the money for purchase once the purchase is done they just erase them from their services.Good work HP India, thanx for such an excellent fake promotion)

www.hp.laptoppromos.co — Non receipt of gift

I have purchased a HP laptop on22.01.2009 and the retailer (ConcordeComputers) told us that we will recieve a 8.2 MegaPixel Digital camera after paying a cheque or DD worth Rs.1299/-.. I had sent the DD on 28.01.09 but it was returned back to us with the note that name was wrong, we have corrected the same DD and sent it back on 28.02.2009. We have to get the camera still..Kindly do the needful immediately in this regard. My kindly mail me immediately
My redumption code no is P91DE24HPI.

sir i have purchase laptop on 31.12.2008 CQ60 104-tu, and send copy of purchase invoice, bar coded sereial no. sticker original and DD 1299.00 . But have not receive the free gift.Please look into the matter and solve it .
Awaiting for your reply.
thanking you,
wilson prasad.
c/o Manoj jaiswal.
ln-6, qr no.195
kasidih, sakchi, jamshedpur
jharkhand-831001.
ph-[protected]

hawlett packart — non receipt of ups offered by hp on purchase of computer

sir, i have purchased a compaq computer of hp company on 10/02/2009 through their authorised dealer
media infocom of bharuch(gujarat). i was given assurance that if i shall send them rs 999.00 as handling
charges for their offered gift. they had offered to give printer, copier cum scanner as well as ups to me
i have just received a printer, copier cum scanner but have not received ups offered by them,
dd has been sent to scheme co-ordinator hp now or never desktop offer c/o innnovative incentive and events pvt ltd scf 13 2nd floor, sector 7c inner market chandigarh 160019 U.T. please take up the matter with the company to look in to the matter at the earliest. please say them to stick with the promises being given to their customers.

We had placed an order for 10 Desktop PCs and 10 nos Printers (Model HP3005) on M/s Vaishali Enterprises, Jaipur in march 2009 after obtaining authorization from HP authorised personnel. The firm had supplied Desktop PCs but have shown inability to supply the printers stating that HP is not providing the Printers to them. Can I know what is the actual trouble. These items have been purchased on DGS&D rates. Thanks. AK Sharma

HP India — NON RECEIPT OF PROMO DIGICAM

I had purchased a HP pavilion Laptop and claimed a promo digicam in Nov'08. Immediately there after I had sent a cheque for Rs.990/- for shipment charges which got debited to my account. On enquiry with HP Promo they promise to send the Digicam within next 10 days every time but I have not received the digicam till date. Pls help me as I think reputed Companies are cheating people like us. the text of registration is attached for your ready reference:-



"HP Pavilion Notebook Digicam Offer‏
From: HP Redemption Cell ([protected]@solutions-intg.com)
Sent: 10 November 2008 16:47PM
To: [protected]@hotmail.com

Do not reply to this email

Dear DEBOLINA,

Thank you for registering your product. Your redemption code is ( RXGWV9364X ). Please send below documents to HP Redemption Cell (visit http://www.hp.com/in/laptoppromos for address and details).

- A copy of reseller purchase invoice of the eligible system

- barcoded product serial number sticker (original) pasted on the cardboard packaging.

- Demand Draft / Cheque of Rs. 990 payable at New Delhi towards handling and processing charges.

Thanking you,

HP Redemption Team"

i have submitted dd & other documents on 16 jan for the gift of offer 5.1 philips home theatre
but after six months i hae not recieved the gift .
my product serial no of hp laptop is cnf8381rxr
redemption code is cx352vwhyn

hello sir,

i have purchased one laptop i.e. COMPAQ PRESARIO LAPTOP CQ40-108TU from the shop i.e. MICROPORT PC WORLD, DIVISION OF MICROPORT INFOTECH PVT LTD, NO.4 / WELCOME PLAZA, 3 RD CROSS, P R LANE, S P ROAD, BANGALORE - 560010, vide their invoice no 22239/PCW/08-09 dt 10 jan 2009.
i was assured of a free gift of digital camera from the above shop, during purchase. but till date i have not recieved any gift or corresspondence from them.
they have also made me to send/pay an dd of rs 1299/ fvrg 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT LTD.' vide dd no 909494 dt 09022009 of corporation bank, payable at delhi . this dd has already been encashed by them, but till date i have neither recieved any free gift nor any acknowledgement from them.
MY REDEMPTION CODE FOR REGISTERING THE PRODUCT IS - MPTZD6FSOZ
sir please take up my this complaint and help me in getting my above said free gift.

thanking you
your faithfully

s raghavendra

HP India — Non receipt of free gift -Motorola Smartphone moto QB worth Rs.13,887

This is to bring to your kind attention that I have purchased one COMPAQ laptop - CQ40 - 330TU on 19.05.2009.Having serial no. - CND91436 HK. . But till today i.e. 10th September 2009, I have not received my esteemed gift i.e. MOTOROLA SMART PHONE MOTO QB worth Rs.13,887/-
As required I have sent all the documents mentioned along with a demand draft of Rs.3999/- dated 10.06.2009, DD no. - 094388 on Syndicate Bank, New Delhi in the name of solutions integrated marketing services pvt.Ltd.

An early action will be highly appreciated.


Thanking
-Radhika Khaitan

May send the information on my E-mail ID i.e. radhika.[protected]@rediffmail.com

This is to bring to your kind attention that I have purchased one COMPAQ laptop - CQ40 - 423TU on 25.09.2009.Having serial no. - CND9312VKL . But till today i.e. 02th NOV 2009, I have not received my esteemed gift .
As required I have sent all the documents mentioned along with a demand draft of Rs.5499/- dated 25.09.2009, DD no. - 524170 on State Bank of India, gaya in the name of solutions integrated marketing services pvt.Ltd.

An early action will be highly appreciated
THANK YOU.
SAGAR KUMAR

Sir,
Its more than 4 months since i bought a hp laptop.I bought it on28/06/2009.Im a student in calicut medical college.As you assured in your advertisements aboutNOTEBOOK STUDENT OFFER-MOTO ROKR, I being elligible applied for it.My redemption code isE5MVHVINT6.Then I sent you a draft of RS 5499, along with all needed documents u asked on 7/07/2009.DD serial number is 794057 dated on 6/07/09.Along with that i sent you my students identity card's copy, serial bar cord.my serial number is (S)CND9062W75 and photostat of my invoice.After that you assured to deliver the gift with in 6 weeks.I got my claim registered on 18/07/09.and my file number is 118991.I didnt got my gift by the time u asked for and I complained in your website.First I wrote you a mail in redemption support on 13/08/09.my ticket number was #ZHK-808151, For that you replied me by asking 2 more weeks for me to receive my gift.I waited one month.But i didnt got.Then on 14/09/09 i again wrote a mail to redemption support.my ticket number being #FCA-592003.For that you replied me that the address i gave you is not reachable by your courier service.On 15/09/09 itself i resubmitted a new addressThen you mailed me that my new address is updated.And on last 17th september again i remembered you.my number was #EWE-759944. For that you replied me that i will receive my gift within 7-10 days maximum and within that you will dispatch my gift.Again i remembered you about it on 23rd september.the number was #YLJ-331322.But sorry to say that again it was a false promise as i didnt even received dispatch note of it neither in my mail or mobile number even after 10 daysThen on 28th and 29th september i complained to 3 departments from your website.My ticket numbers are #VJJ-431127, #TTE-216961, #ARF-818934.For that i got a shocking reply from you saying my address have to be changed again.And i resubmitted with a new address.on 1st october you mailed me that my new adress is again updated.Following that i went and complained to focuz computers from where i bought the product.they ensured their all support
.Sorry to say that this is not we expected from a quality product like HP.My frnd who bought a lenovo laptop aftr my purchasal has got a black berry mobile within the time they told.He got it by 5 weeks.Here its 4 months and yet i didnt got it.and my parents are very angry to me as it was my personal choice to select hp pavillion.So I humbly request you the do the needfull and there by i will get my gift as fast as possible.Please do the need full

thanking you
MIDHUN.K

I bought an Hp laptop CND94842T8 in Srinagar on[protected] and was told by the seller that there is an offer of a Videocon LCD TV .After buying the laptop I wrote to HP about it and was told to send the documents along with the Draft for Rs 9000.i registered on HP site and got the redemption code S9S22NEKGG and after that I sent all the documents like invoice, bar coded serial along with the Draft on 6-1-2010 which was received on 8-1-2010 by HP.After that when I wrote to Hp about it I was told that they have received the documents and payment has been realised and the LCD TV is approved and same will be sent in 8 weeks time.some time back I also got an sms that delivery of TVs has started and I will soon receive it but despite a lapse of almost 3 months it has not been sent. Now the latest I have received is a shocking email from HP that the LCD TV cannot be sent to Srinagar and I should provide a Jammu address. Since Jammu is 300 kms from here and I have no address there I requested them to either send me my Rs 9000 back or if the problem is with my address in Srinagar (since not all couriers are willing to come to our area as it is 12 kms away from centre of Srinagar city) I provided them an alternate address which is in the heart of Srinagar and where every courier service is available.Now neither are they sending me the TV nor is my payment being refunded.kindly help.

HP India — videocon LCD TV not being sent

videocon LCD TV not being sent

I bought an HP laptop CND9393KPD in Shaktinagar, Sonebhadra on 31.12.2009 and paid additional amount of Rs 9000/- vide DD 335785 Dated 07.01.2010. I received a redeeption code AZCCAU7IIW.

After 5 months I received a Mail from HP Redemption cell from Miss Pallavi Sharma that TV is about to despatch. But till date I did not receive any TV. Many a times I called them over Phone and they have a simple answer that TV is no more in stock and then they cut the phone.

I told them to atleast return my amount.Kindly help me in this regards

regards
shishir Dutta

sir i have registered in hp laser jet P1007 101 gift Scheme Everyday

And i have won A Reebok Sunglasses and I have not Receive my Gift
Sir Send me A Courier details To My Mail Address
My email id is [protected]@gmail.com

And my Cell Numbers 91+[protected]

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Sir,
I purchased A Hp Compaq Notebook Modal no CQ42-355-TU, serial No.SCNF04425BG from date[protected] but same days i am face with battery backup problem. so i requestas soon as possible to plz. solve my problem Thanking You
Hemraj S. Gaikwad
C/o jyoti Agrwal
At, po/;-Asegaonpurna Ta;-chandurbazar
Di:-Amravati (MH)
CELL NO. [protected]

I ARUL.P BOUGHT A HP DJ 2060 PRINTER AND REGISTERED FOR FREE REEBOK GIFT VOUCHER AND RECEIVED CONFORMATION ON NOV 4 2011 THANI LL GET IT IN 2WEEKS.BUT STILL I HAVE NOT RECEIVED THE SAME.NO CUSTOMER SUPPORT.
MY REF ID -3996373

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