I purchased my laptop near about the 15th.Aug.2020 & Laptop is not working for last one month.
The initial issue with my laptop is when I'm moving my laptop from one place to another it was going to hang every time. i tried to contact support and also as per their instruction i installed hard drives. but still, i was facing the same issue.
After completing the warranty year eventually, my laptop was is not working. when i was going to start my laptop it was showing a black screen. i tried to repair but the service center representative said you need to replace your motherboard.
After just 1 year I need to change the motherboard of my laptop?? ok fine.. but later after 7 days, he said your laptop motherboard is not available. I need a solution so asked him what can I do now? he said, "my suggestion is to buy a new laptop."
I need a motherboard without any extra cost or laptop replacement for this faulty piece
HP India customer support has been notified about the posted complaint.