| Address: HP service centre Poojappura, Thiruvananthapuram, Kerala |
I have given my new laptop (in Warranty) for service at HP service centre Poojappura, Thiruvananthapuram. The hinge and lock of the laptop had jumped out without any cause.
It is more than a month now and repair has not been initiated.
As is the situation at present, we are all working from home and attending online classes.
This is a new laptop. So purchasing another one is NOT thinkable.
We registered the conern with CSS Head over mail. Eever since we ahave received calls claiming to be HP service personnel from states as far as Odisha, Karnataka, etc. What ever is happening? It is both depressing and disgusting!!!
HP India customer support has been notified about the posted complaint.