HP India Complaints & Reviews

I brought hp laptop from myG shop on 5/2/2021.Next day onwards display has shown flickering

My laptop is not working

Monitot not working

मेरे द्वारा एच पी वेबसाइट से एक लैपटॉप आर्डर नंबर [protected] अगस्त 20 को लिया गया था जिसमे मुझे आर्डर के साथ लैपटॉप बैग भी मिलना था लेकिन वह अभी तक नहीं मिला जिस दिन डिलीवरी हुई तभी से लगातार आपसे संपर्क में हूँ की मुझे मेरा लैपटॉप बैग चाहिए चूँकि आपके तरफ से मेल में Quote था की विद बैग आएगा अब एच पी मेरी कोई सहायता नहीं कर रहा है की बैग आपको नहीं मिलेगा और आपका आर्डर पूर्ण हो गया है

Do you people have misunderstood the consumer or Do you guys think that the customer has a lot of time or have you mastered in making the consumer mad?

If you want to resolve my complaint then do it, otherwise tell me clearly that we are unable to do it, so I proceed further to the consumer forum, why I call you again & again and wasting my time.

Daily one of your executives told me that sir your issue is escalated to 2nd level and you will definitely receive a call back by today evening but there is no call back, I think you guys thought that the money has already been received, so now if you don’t listen to the customer, what will happen? The helpless customer will sit in peace after giving up.

Regards

Prateek Gupta

I purchased HP AIO 24-df0000a model for my business use. I am a stock trader. Since the date of purchase, this pc is showing signs of crashing when we save Microsoft office file or when we start the pc. When using it also, It hangs in between during my trading times. I have incurred huge losses because of the crashing. I have made videos also when the system crashed or not working. I have to restart the computer atleast twice in a day. I need replacement of this defective product

Recently, I bought 4 HP Laptops for my Call Center and when I connected USB microphone with the laptop, two of them were working and two of them are not working. I tried several updates. Removed the headphone driver and re-install it, but nothing works for me. So, I tried connecting to the HP Support center, and they told me to update the BIOS of the system. I updated it but not helped me. After that I contacted HP WhatsApp support team, the message from their said is like a joke... They keep saying it is the problem with the external device ... They mean the headphone. I connected the headphone with other laptops, and it is working fine. I sent them a video to understand what is the problem, but even they are saying "we are not supporting external devices". 4 Laptops of same brand and 2 of them are not taking USB microphone, and they are blaming the USB microphone that works with other two laptops. Bad service from an reputed company called HP.

Power cut. Wants to know when can i expect it to be back

Hi,
Please refer to case id [protected] which was raised on Sep 2nd 2021 for replacement of poor quality back cover owing to which my new laptop's hinge gave away. I have been struggling everyday to use this laptop and am desparately hoping that HP would take quick action and resolve this issue at the earliest.

I am deeply disappointed with HP customer service so far. We have signed up for warranty as well as ADP and inspite of this and all the repeated followups, there is absolutely no action.

I have to keep chasing the service center guys every now and then as though it is my fault.

If HP really cares about customer satisfaction, they should have rectified my laptop in less than 48 hours esp when it is a quality issue and not a customer induced damage

I am not sure who else to escalate this to. If no action is taken even after this, I may have to raise this with the CEO only!

PS: If the laptop gets further damaged, owing to usage, bcoz of this inordinate delay in service of HP, I would hold HP completely responsible and would expect HP to provide a brand new laptop as replacement for the damaged one.

Regards
Dev

I am a premium hp laptop user. I registered a complaint on 31st july and it was found there is some issue with the motherboard as my laptop is in warranty they should get it fixed but instead of that they are asking me to pay 43, 000 Rs to get it fixed. Since then i called them several times to lower the price they always say they'll look into it but no action has been taken and i get no updates from their end on this issue. Complaint Id: [protected]

I have taken up laptop 6 months before LAPTOP CHARGER IS NOT WORKING .Is there any warranty?

I have purchased laptop in October 2019 HP pavilion 15csxxx. (₹60000) as soon as warranty expired it started showing problems like screen flickering, some keys not working and sometimes shows blue screen. I wanted to extend the warranty but due to lockdown I was unable to to extend the warranty and also called the number given on laptops to extend but they were giving 3rd party company. Asking 8000rs and when i went to hp service center they asked ₹20000 for repairing. As a student I am facing problem with studies and not financially good. To afford repairing cost. I am begging hp to help. Tell the solution. I possible extend my warranty. Please it will be helpful for me. Please. I have trusted the brand but, I am not happy to see this.

I have made complaint many times but there is no response from company even i don't know why the complaint marked resolved bcz issue is same as it. First complaint i raise on 16 sep till yet there is no help or support form company side they just marking complaint is resolve but there is no solution of the pronblem.

Sir i am sai krishna a HP filljng station customer, an incident happened in C4R3+FHM, Ramnagar, Karimnagar, Telangana 505215, HP petrol station while filling the fuel suddenly my car was moved, petrol main pipe adaptor was broken or removed from machine. I have upladed photo and i have circled in that photo which was damaged.please give a reply

I have requested for quotation from hp as there was an accidental damage to my laptop. My case id is [protected]. From last two weeks i am getting the reply that it will be send but still i didnt receive and hp agents are so impolite and rude that they disconnect the phone without even listening to my concern. I am really very disappointed. Now i will file a case in consumer court.

What kind of system is it ? in hp if you raise a complaint without resolving it they update that complaint has been resolved such a ridiculous if you dont bother for the customer then simply say it ... irresponsible team is there
i will suggest anyone to buy any product from hp its my 3rd complaint im posting here before it i have raise on 14/9/21 & today itself but without any solution hp closing the complaint that issue has been resolve ...wwwoooow!

On 14 sep i make a complain and today its marked as resolved i don't know why the company mark it as resolve case but the issue is same as it was ... neither i get a call and not email from the hp company ... how they could mark it as case resolved? it is very disappointed from the hp side im facing even company don't want to listen my query and not even interested in solving the problem. MY contact no [protected]

HP Case Number: [protected] CRM:[protected] request raised almost a month still no response

Some hr named aditya rao called me took my interview and took 15k from me as training security process and took I got the job in hp and sent me offer letter now I it been long I have nr received any laptop nor joining date they fraud me

Everytime we book a refill the delivery gets late and upon that the delivery guys demand for extra charges which is not ethical.

Already the charges of refill is increased and these guys demand more.

Have been complaining to the agency but no action has been taken.