HP India Complaints & Reviews

Printer not working

Hello Sir-We purchased a HP Notebook - 14s-cf3074tu laptop model from Amazon India invoice No: IN-BOM[protected] on 16th DECEMBER 2020. & was delivered on 18th december 2020 .After 15 DAYS (i.e. 2nd Jan '21) the laptop started giving troubles(Boot Device Not Found). We lodged a complaint with HP on 4th Jan '21 with Case no [protected]..at first the Technician told us we would get a replacement since this happened within a month but later reinstalled OS on the system & Said it would work fine .Again, on 1st Feb'21, the same error popped up on the screen & i logged in a complaint on 3rd Feb '21 with case No [protected] requesting them for a replacement as my son's academic year was dependent on this system working fine as he would be preparing his project work for 12th CBSE to submit same to the boards. We felt the system had some problems as it broke down twice in 45 days . though this could have been replaced in the first instance itself and saved us this agony.
Dear HP Team, at the time of purchase I had many options but I instructed my son to go for H.P. laptop with a trust that its a good brand. Now I think it was my wrong decision. The frequent problems with the laptop and harassment accordingly has changed my view. My purpose to write you this letter is to seek advice in this regard and to know who is responsible for this problem/situation.A) The manufacturer (H.P.) who has no control over quality.
B) The service engineers who could not find out the fault upto 1 week and still not sure that it will work properly
C) The customer- who wasted this valuable time talking to your customer service Executives and suffered mental irritation accordingly.

I recently underwent an BYPASS Surgery & request you to intervene and get us a replacement of this product and again restore my Faith in HP.

Thank you.

Yours faithfully, Ramakrishna { Gaurav Ramakrishna's Parent]

Hi
I had purchased a HP laptop on 25th November, 2020 and was facing a screen blackout issue in the device.

The technician tried to resolve the issue virtually with remote access and later by visiting my residence. Recently the technician has visited my place on 4th of Feb, 2021 but still the problem persists.

I have been logging in complaints since the date of purchase. Initially to the dealer Amagee Computers Pvt. Ltd, Kandivalli (W) later directly to Hp.

I am facing lot of difficulties because of the blackout and even technicians are unable to rectify the same. Earlier the blackout was for 30 seconds and now it is extended to 1 minute.

Since the piece is very much in warranty I want it to be replaced as soon as possible.

Agarwal.

Email id change

Hello Team,

It was really a bad experience for me with HP 15S-GR0010AU Where I have lost complete trust in HP I will even say you reasons for things that happened to me seriously I have messed up with HP Products and HP services which are very pathetic.

*Day on[protected] I have purchased the laptop It was not working properly I have taken to HP service center( Shop no.307, 3rd Floor, Near Paradise Circle Jade Arcade, Secunderabad, Telangana 500003 ) they have figured out that was defective order and take a time of 15 days and replaced the unit.

*Again after getting the new unit I have faced three different types of the issue where there is no charger in the box as I have asked the same thing with the store person of HP Store ( Chenoy Trade Center, Shop No 10, Gr. Flr, Park Ln, near Park Hotel, Secunderabad, Telangana 500003 ) The person in the store just said that sometimes there will be charges missing in the box such a useless guy and very wrest person, and the other issues were my camera is not working and the mic is not working at all as it was the new unit I was still facing the issue and I am not able to work with my office because of HP.

*I need my complete refund of the product and I will return you the unit and we need loss of pay or compensation from HP as my company has not paid me a salary for a month because of HP TEAM.

Regards,
Kiransai M.

Printer is not working

After installation of original cartage in printer .
We get the massege " install black cartage "

we have taken many time online assistance and follow all the instruction given by the engineer .
Even than the above massege " install black cartage" shows frequently.

So please reslove the issues as soon as possible

I try to reach the hp call center two time for the back panel and jack problem but still there is no action taken. I have submit complaint in 21st january with case number [protected] but no action has been taker.Then again i have submitted the complaint on 1st febuary with case number [protected] and still there is no response.So kindly resolve this issue as early as possible

Sir i recently purshase a hp14s i3 10Generation laptop on 25 jan 2021 from chroma saket. After the use of 1 day the laptop was creating a issue like heating problem, hanging and slow processing. Then i will complain a hp service center they check my newly laptop and told me in this laptop please increase a ram and insert a ssd. But this newly laptop why are hanging and running slow? Hp is not solve my problem.
I am getting very upset with this product.
Sir please My problem should be solved as soon as possible.

Name- Amit Bansal
Contact No.-- [protected]
Email-- [protected]@gmail.com

HP post sales service is worst to worst because hp has sold all the
process to the outsiders cheap class organisations like SYSNET
TVS ELECTRONICS, WIPRO and they are spoiling the name of hp
drastically without any doubt

CRT ---- CSTOMER ( KAST KHA KHA KE MAAR ) RELATIONSHIP TEAM
these are hopeless people and can only give you assurance but wont do anything for you and they are not the high level team they are low level people only level 0 employees pesticides and with a supervisor of their level itself they are not high level dummies,
generally i have came across with one mentally ill and ### lady who requires a immediate treatment called DIPIKA DAS (an outsider of wipro ) from sysnet and she behaves to be the hp manager and troubling me like anything this dummy women dont know the onsite and offsite warranty meaning and speak all rubbish things .

I m so irritated that i have started the legal action on them see the condition of CUSTOMER is that the issue went to police station because o[censored]nskilled labour and unprofessional people please hp throw them out of organisation such type of worst and mentally ill people and other one is kaushik guta of wipro hidding from me they dont have the capability to face me only they can make excuses and fool others,

Dear Team,
Issue Reported :Software IssuesPrint QualityFixing Poor Print
Quality
Case Number :[protected]
Serial Number :CN8693G2Y9
Address Details :India
Service Order :BRBN1378-01
I'm facing problem with this printer since from the day 1. I'm not at all satisfied with the product. With in six months gap, I visited the service center thrice. Still the problem arises. kindly replace the product.

M.V.S.Krishna
[protected]
[protected]@gmail.com

FEEDBACK ABOUT YOUR SHOPS IN STATE CAPITALS ONLY means service center i termed them as shops actually they are not service centers they are shops last Thursday i went to that shop with police where people were looking to us and i found a wrong info was provided by the service center to cops, and the shop was very untidy full of dust broken chairs and no proper Accomodation it was a poky size shop where an uncivilized and worst and weird people of sysnet Gaurav PEGMAR kids was shouting on customers for defending themselves . the shop was very untidy and unorganised and with uncivilised people and unskilled technician

I m feeling cheated with HP
My case id is [protected]
PLEASE OPEN MY COMPLAINT ID [protected]

On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

AND MY CASE WAS DECODED
means a wrong input was provided to hp and crt
which is an offence generally these outsiders are spoiling the name
of hp and they are doing drastically no doubt,

Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
inr in hp and being very good in IT i m suffering like anything .

I pledge that if my complaint was not opened and technician is not
alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .

I have a hinge and laptop base issue from last year even it started from the beginning so regarding this I registered complain two times to resolve it. The service person came two times but he was not able to open the laptop so my laptop issue still same. I am looking for my laptop repairing again

A customer holding a premium unit is suffering like anything and you people are just giving the false and inappropriate reasons and defending yourself I did a biggest mistake I invested in HP where my experience is worst to worst,

I m feeling cheated with HP
My case id is [protected]
PLEASE OPEN MY COMPLAINT ID [protected]

On 17.12.2020 the technician visited to my place onsite and has not fixed the unit properly and later to that after 2 days the bottom case
screws are coming out and i have fixed the bottom case screws but for inside screws i require a technician to fix it out and because of that i can see a gap is forming at the right hand side of the hinges
so immediately i want a technician visit to my site this issue i reported to c3 on 21 .12.2020 but till now no body is sending the technician because the technician has to come in their cost worst services by
sysnet---- ( A THIRD CLASS AND THIRD RATED COMPANY WHERE
PEOPLE USED TO WORK IN TRUELY A SLAVE FORMAT )

AND MY CASE WAS DECODED
means a wrong input was provided to hp and crt
which is an offence generally these outsiders are spoiling the name
of hp and they are doing drastically no doubt,

Hopeless crt is intentionally not doing anything the supervisor kaushik gupta is talking with double standard and taking a type of revenge from me which is very painful and unprofessional shame on them I did my biggest mistake in my life that i invested 100000
inr in hp and being very good in IT i m suffering like anything .

I pledge that if my complaint was not opened and technician is not
alligned to me immediately i will not purchase any product of hp in my life if i will not get justice by this platform through customer support of hp .

We purchase a desktop from Hp authorized dealer in alwar on 28/07/2020 and they tell us a google home mini free with it and it deliver by the company directly at our address but till date we can't received it and we raise many complain about it but there are no response from your side now we take some legal action against company and the dealer and we also tell the people on social media and print media not to purchase any hp product because the done the false promises and not to fulfill it.

I have purchased - HP Laptop - 15 - di2001 txSerial no - CND0025HFH, Product id - 9GD56PA, on date 30/05/2020 but its giving performance problem only use of 7 months.
I have raised to HP case id case id - [protected], Ticket #67166, Ticket #62052 etc. and talked to support team many times but problem not resolved till date.
.

Dear Hp
i am using your Hp Color Lase 150 printer in last one week, I am facing a both side printing problem, please tell how to print in both side

Dear Sir/ Ma'am

This is to inform you that, I had purchased a laptop in March 2020. But it become hang while browsing internet on it. I had also visited at your dealer point from where I purchased the laptop.

But he refuse to return it and told that it will hang whenever I used internet in this laptop. It also hang while start (Switch on) the same.

Now, please suggest me that; what is the use of laptop without internet.

In this case, I request you to please approve the return of laptop at the earliest please..

Details of the product are mentioned below:

HP Laptop 15-db0186AU
Product id: 5KV06PA#ACJ
SN# CND9414DQC

Kindly do the needful; at your earliest please.

Thank you!!

Yours sincerely

Sanjay Singh Rawat
Chairman-DHYWA
Uttarakhand - 248001
Mob : [protected]
: [protected]
Email: Chairman.[protected]@gmail.com

Dear team,

I RAHUL KUMAR purchase a hp ink tank 500 printer, Which serial number is CN0C53S5SQ and same is delivered today 20 Jan 2020. Before purchase i contact with Mr. Chitpriya who is the executive from HP and he quide me when the printer is delivered, i have call on this number[protected] and technician came to my destination and install the same at my present adress, but now when the printer is deleivered today, I call on the above number, Now the executive says no technician provide by the Hp company . I am totally ignorant about the installation process and i do not install this printer myself. So kindly provide the technician at my venue as early as possible and provide reason why Mr. Chittpriya give me wrong information regarding the instalation process.

Thanks and regards,
RAHUL KUMAR
MOB NO[protected]
City/ Town- MAKHU
Distt- FIROZEPUR
State- PUNJAB.