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HP India Complaints & Reviews

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Updated: Jul 25, 2025
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N
Nilshel
from Mumbai, Maharashtra
Jan 18, 2023
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Address: Shop no 21 d wing jay hanuman nagar society senapati bapat marg dadar w mumbai 400028

He is not properly giving a gas cilaynder and not a proper talking and he is giving a black for hotel and not a properly for daily bokking and said for not a coming to the shipments and talking for me you go to the complaint i can't following your complaint you're full
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    J
    from tenkasi, Tamil Nadu
    Jan 12, 2023
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    I logged the issue on Nov 1st regarding my laptop issue. but their side still has no response and the issue has not been resolved yet. it keeps going. and they replace old components and refurbished them. it's almost all components changed. but still, the issue is not solved yet. because they replace old components and refurbished them. I need a replacement or give me my money now. I don't trust their service anymore.
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      K
      kalmani
      Jan 8, 2023
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      Address: Flat 1A, 403/2, 19th H Main,1st N Block, Rajaji Nagar, Bangalore-560010

      Case ID: [protected] ; Case created[protected]; Status Open .
      Product number 6D9T4PA#ACJ ; Serial number 5CD21668BC

      "You say "Warranty status Active Factory warranty Months remaining: 6 Start date: April 27, 2022 End date: June 25, 2023" As we had purchased it on December12, 2022 only Warranty should start from that date instead of April 27, 2022 and End date should be accordingly corrected ". Amazon Invoice attached

      Received Reply " Approximate number of business days until you receive a response: 1 "

      Still no Response. Kindly modify Warranty immediately
      +1 photos
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        A
        abaskara
        from Chengalpattu, Tamil Nadu
        Jan 2, 2023
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        Ms office, Antivirus, micro soft 365
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          R
          Rangeet Hait
          Dec 31, 2022
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          Hp agent had come to fix my laptop keyboard. After that problem was resolved, I asked him how to fix my laptops battery. He said he would bring a replacement and asked me to pay 3000 rupees for the battery. I trusted him as an hp agent and unfortunately forgot to take a receipt for the payment. Its been over 3 months and he has not given me the battery yet. Whenever I call him, he keeps telling that he will bring it the next day and keeps delaying.
          +4 photos
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            V
            vigneshvinoth25
            Dec 30, 2022
            Jan 6, 2023
            This thread was updated on Jan 6, 2023
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            I faced a black screen error with power button light blinking on my HP Laptop 2 months back (it has been logged as power issue as am unaware of the actual issue). I called customer care and later one engineer came to home and did replace battery and it worked fine. Then again within a week the same issue happened. Again one more engineer came and replaced Mother board and then it worked.

            Now again for third time am facing same issue. My laptop is not powering on. Only black screen i see with no error message and power button LED light is blinking.

            Now my laptop is out of warranty. Last time itself i have mentioned this issue is keep on recurring and seems there is bigger issue in my laptop and need extension of warranty or replacement of laptop. But there is no response from the team at all. Now my laptop is out of warranty and not sure how much it will cost me. Now customer care executives are saying it will be a paid service only and will not be covered under warranty.

            First of all the machine itself is faulty and within a year of purchase am facing issue 3 times and now it is out of warranty as well. I need a solution for this. And i cannot pay for the service as well as i have informed about this recurring issue before itself. So either extend my warranty/ replace my faulty machine.

            Fed up with the way HP respond to their faulty machines. Seriously concerned about this and in a mood to not to suggest HO products to anyone. Such an money hoarding company. Spent 60k for a laptop which is not in use within 12 months. How horrible it is.
            HP India customer support has been notified about the posted complaint.
            Jan 06, 2023
            Updated by vigneshvinoth25
            There is no response from HP in here or from the official complaint which i have raised through email and calls as well. Totally frustrated with their pathetic service. Worst ever
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              A
              Akshitha thati
              Dec 28, 2022
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              We are suffering a lot with hp i have purchased hp 11 gens sn: CND2104R7W
              on 17 Nov 2022, after next day I have faced a lot of issues but hp denying the issue. Changed motherboard, how can we accept it. It's a new laptop we didn't even used it. How can we suffer since purchased. The laptop cost is 60000. It is unfair please hp help me replace with new product with same laptop. I can't accept it. The laptop is not with i deny taking it. Please help me replace or else I will proceed legally. I have suffered mentally a with you.
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                A
                Akshitha thati
                Dec 26, 2022
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                Address: India

                I have purchased hp 11gen laptop on[protected], in the nearer store but it heats so much and automatically restart and blue screen error and freezing. They said we will see but it didn't resolved and the technician came and changed motherboard we didn't even know. We only called the store. Now its been 25 days they took. I said I don't want to take back. I want replacement but the hp and store denying it and saying call cables refixed it is working fine.
                Hp is such a bad company I want only refund or replacement. Because they didn't noticed me before 14 days now they are denying the problem.
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                  J
                  jitendra kumar pandit
                  Dec 25, 2022
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                  Sir i request u to kabhi kabhi iska screen of ho jata hai aur open slow hota hai bhut wata lagta aur last mai mujhe power button daba kar switch off karna padta hai
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                    A
                    Akshay tete
                    Dec 24, 2022
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                    Need replacement or refund of this product my issue not resolved yet
                    Facing usb Issue purchase on 16th dec and within 3day showing error...no one help me with same...
                    All troubleshooting and followed step per instructions..given by HP..and now my laptop has been locked and cx support saying wait for 72 hrs...

                    They done wrong with my laptop
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                      C
                      Chabdru
                      Dec 23, 2022
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                      Address: 1-226 Ponniyamman kovil street, Kodumampalli village and post, Tirupathur taluk and dist

                      Actually i have buyed laptop on September 14, at the time of opening i have faced a problem in display where keyboard impression and then i have raised complaint regarding this and laptop declared as DOA. Then i have hand overed the laptop to reseller on September last week. I have facing the problem that still now replacement is not received to me It has been 3 months completed. I have been trying to contact hp but there is no proper response from hp and reseller
                      The reseller keep on making delay day by day.
                      This monday i have received mail regarding replacement that Thursday will definitely laptop will receive but that is wrong information given by area saled manager
                      They are saying laptop is received but wrong with specifications this is childish reason
                      Complaint ID DOA -[protected]
                      Hp pavilion 15-s 2024au
                      I request you to take action on hp reseller and make me replacement as soon as possible

                      Please do something that can help me to get laptop

                      Reseller details
                      Acal computer- Tirupathur
                      Name :Sundar

                      My details
                      A.Chandru
                      Phone:[protected]
                      Mail id: [protected]@gmail.com
                      HP India customer support has been notified about the posted complaint.
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                        V
                        Vineeth shaji
                        Dec 19, 2022
                        Dec 26, 2022
                        This thread was updated on Dec 26, 2022
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                        Address: Veliyil house, arattuvazhy ward, Alappuzha north p o , alappuzha - 688007

                        Previously i've submitted my complaints 5 times. The HP representative came in and resolved my laptop issues. But soon after, the same complaint is showing. First of all they have changed my hard disk, then the next time the fan. Still heating and automatic shutting down prevails.
                        HP India customer support has been notified about the posted complaint.
                        Same here changed motherboard and denying it saying call cables refixed
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                          N
                          n.harshitha
                          from Hyderabad, Telangana
                          Dec 17, 2022
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                          Address: H No 1-1-28, Road No 2, Mohan Nagar Colony, Kothapet, Hyderabad, Telangana, India, 500035

                          Model: HP Envy x360 ay0045au 13-inch
                          Serial Number: CND03945VT

                          I bought this premium laptop for a premium price of Rs.80, 000 less than two years ago. Around 3 months ago, while closing the laptop display, the hinge got stuck internally (without any manual intervention) due to which the screen got separated from the body (The official HP Center service executive confirmed that it is product's manufacturing defect). Upon going to the official HP service center, the laptop was repaired and given back after 2 weeks on payment of approximately Rs.12, 000 for the repair.
                          Just in about 1-1.5 months of receiving the laptop, I observed overheating issues. The keyboard, touch pad and base of the laptop become too hot to even touch and sometimes gave a burnt smell and eventually the laptop abruptly shut down with an Error message on the screen "Hard disk not found 3F0"

                          After paying such hefty amounts for the laptop and repair (nearly 1 lakh Rs.80, 000 + Rs.12, 000), the laptop lasted hardly for 2 years. As the product is now past warranty period, HP is unwilling to help with the issue. I seriously condemn the low quality offered by HP even with premium products like this one and their irresponsible and exploitative attitude towards customers by being unresponsive and unwilling to listen to the grievances.

                          I strictly demand for a full refund or replacement for the product from HP and request Consumer forum to provide me a reasonable resolution to the problem.
                          HP India customer support has been notified about the posted complaint.
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                            M
                            muzahid beg
                            Dec 13, 2022
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                            Address: CITY SAMBHAL DISTT SAMBHAL U. P.
                            Website: no

                            Colour printing problem
                            WIFI Problem

                            SERIAL NO. IS;- CN293571GV
                            PIN NO:[protected]
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                              A
                              Albert Einstien Aruljeyaraj
                              Dec 5, 2022
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                              Address: NO-6/1665 NO 1 TOLGATE, BIKSHANDARKOVIL SHENBAGA NAGAR, MANNAHANALLUR TALUK

                              Hp printer could not connect sytem .
                              NOT working for proprely
                              date of incident 4/12/2022
                              client name K.RAVIKUMAR KUMARAVEL
                              MOBILE NUMBER [protected]
                              [protected]
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                                A
                                Anshu@1312
                                from Gurugram, Haryana
                                Dec 3, 2022
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                                Address: Gurugram

                                I bought a HP Laptop vide invoice no. SLA[protected] on 05/06/2022. At the time of purchase of this product i was told that this machine has a battery back up upto 6 hrs while using this machine, it hardly run for 2 hrs after full battery charge which is highly condemnable thing. Please take the action accordingly and fulfill the your word of mouth.
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                                  J
                                  josephmalvinraj
                                  from Chennai, Tamil Nadu
                                  Nov 24, 2022
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                                  Hi Sir,

                                  I order Hp 17 inch Fury workstation From Detec.in, While before Paying money i asked whether the product is available, they told it is available but after paying the money they not responding and saying Product not available with the manufacturer, Please do take legal action against the website

                                  HP ZBook Fury 17 G7 Mobile Workstation. Link - HP ZBook Fury 17 G7 Mobile Workstation
                                  HP ZBook Fury 17 G7 Mobile Workstation
                                  10th Generation Intel® Core™ i7 processor Windows 10 Pro 64 16 GB DDR4-2666 SDRAM (1 x 16 GB) 1 TB PCIe® NVMe™ TLC SSD Intel® UHD Graphics.

                                  Note: This Create Bad name for HP and Its third party Vendor

                                  Please forward to the team which is dealing with 3rd party Vendor

                                  with Regards

                                  Joseph Malvin Raj M
                                  Deputy manager R&D
                                  Alkraft Thermotechnolgies
                                  [protected]
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                                    Z
                                    Zpriyay
                                    from Chennai, Tamil Nadu
                                    Nov 22, 2022
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                                    Bought a new laptop on June end of this year, immediately found multiple issues. Contacted hp team for refund but they said only after checking the system they will refund which I accepted. But they delayed and arranged technician visit very late. He upgraded bios and disabled the upgrade. Wss getting the same ussue again. When I informed it to hp support team and asked for refund, they did the same thing as above and this time technician said motherboard will be updated. Best comedy is they have to order and I have to wait which I did. He said if it is not working then they will refund. Finally they changed the motherboard and still the same problem. But not refunding the money. Worst experience, shared the ticket details below
                                    [protected]

                                    Date created : Nov 03, 2022

                                    Status : Open

                                    Closed cases

                                    Case number : [protected]

                                    Date created : Jul 03, 2022

                                    Status : Closed

                                    Case number : [protected]

                                    Date created : Jul 18, 2022

                                    Status : Closed

                                    Case number : [protected]

                                    Date created : Aug 01, 2022

                                    Status : Closed
                                    HP India customer support has been notified about the posted complaint.
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                                      O
                                      onlyaryan01115
                                      from Gwalior, Madhya Pradesh
                                      Nov 21, 2022
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                                      Address: Krishna pura near civil hospital road Dabra, Krishna pura near civil hospital road Dabra

                                      Respected sir/Mam
                                      My name is Aryan Gupta and I am a student
                                      I have purchased a laptop (hp 15s fq5010tu) from hp store (Virendra traders) from gwalior on 4-August-2022. Firstly there was overheating in my laptop and the backup was also poor so I went there to tell my problem but they misguided me as they said the windows are updating and it will heat for 1 to 1.5 months but the heating didn't stop and one day it was over heated too much when I was in indore so I registered a case on hp customer care
                                      Case id:- [protected]
                                      And after 2-4days i got the doa for replacement and they told me to get the laptop replacement from the store so i went to gwalior he took the laptop but they told me that there is no laptop in stock for this model and we will get you the laptop from indore. But now he is saying that this model is discontinued by company and now he was just avoiding me so my father called him as my studies were being disturbed but he talked with my father very disrespectfully and i also told him earlier that if this model is discontinued then I can compromise with pavillion 15 eg2009tu which does not have antiglare and sd card slot and is of same price range but he was asking for 6-7k rupees more and he also disrespected my father. I don't want my money back I just need laptop of same model replaced. I bought it for my studies but I couldn't use it and now he is avoiding and teasing us.i trusted hp so Please help me regarding my issue and look into it ASAP
                                      Virendra traders :- +[protected]
                                      I have his call recording too .
                                      Case id:- [protected]
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                                        S
                                        Subham2001
                                        from Durgapur, Maharashtra
                                        Nov 20, 2022
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                                        Hello Sir, i had purchased a hp laptop from the hp online store it about 8 months from purchase my health of battery is constantly decreasing i had already send my battery report details to the hp service team but no action has been taken on the other hand the track pad of the laptop is malfunctioning sometimes it works and sometimes it behaves abnormally (no response, cursor moves when no command is given as input ).
                                        So, I am linking my mail id: [protected]@gmail.com
                                        HP India customer support has been notified about the posted complaint.
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