HP India Complaints & Reviews

Hello sir,
I am vivek kumar and i have purchased hp pavilion x360(8CG932842R) laptop and also buy accidental protection, when i was complain to hp department on about 22sep 2020 then more than 1 months remaining in my one year warranty then i am talked to hp department then a case is generated [protected] and he say that share invoice latter then i was share invoice latter and also 4 or 5 times before already share invoice latter and after somedays he says that my warranty was expired and say that hp support assistant was wrong show and then when i am checked hp support assistant then show that my warranty was expired.
and whenever i am calling to toll free number then aftersome time my call will disconnected by hp department
And also which warranty will right i do not know because may bhi 3 warranty show, please see in photo.

I had purchased a HP make desktop from Vijay Sales, Kharghar, Maharashtra on 08.09.2020. The desktop was not working and the complaint raised with HP on 12.09.2020 Via Ref.No.[protected].
Mr. Vishal Gaikwad (Mob.No. [protected]) for HP had confirmed on 28.09.2020 that he has initiative process for replacement of Desktop with a new one.
Mr. Akki Durgum ( Mob.No. [protected]) was co ordinating from Vijay sales. He has informed me that the replacement Desktop has arrived in showroom but they are waiting for HP person to seal the faulty one.

Hi

I ordered one printer from Hp online store 29 sept. Yesterday morning i canceled order via custmor care.
Today i got message that my order has been dispatched. What the hell. Why this order got dispatched while i canceled this one. I don't need this order. Order id is [protected]..

Pleasw help to cancel this i dont need now.

My contact number is [protected]

Help help help!

I have wifi issue from last two months, but the executives are just ignoring it. everytime i complain they ask from start and it happend dozens of time . now my warranty period is going to end int 15 days. i know its hardware defect but they show that there is no issue at all. if no issue then solve problem asap why you cant. i have proof for every chat on whatsapp.

I am not getting good battery backup, it lasts less than 1.30 hrs. for online classes, etc. I spend 1.20lakh for this product, i feel worthless with this battery life, earlier I had good opinion about hp laptops but now its no more.

I brought my HP Laptop in 2019 oct month.It was working fine initially.The first problem I got is Hindge issue.I got keyboard problem.I got several manufacturing defects in my laptop.I have informed it to customer care but they are arguing me as a software issue even after hardware tests by entering hardware test mode.I have hardware manufacturing Problems in Display, Keyboard, Battery, Hindge, Body, charging problems.My laptop is filled with problems even the HP care people are arguing hardware problem.they are not resolving my issue
The just wants my computer to be updated.
https://youtu.be/Z4SCxdzIRt0
watch my playlists in youtube.

My laptop is hp envy x2 s/n : 4cn3040p5d. My laptop charger is not available in any hp store. I called to hp technical team and hp sales team. They are very rude to talk and they are not helping me to get the charger. I want to buy my laptop charger. It is the companies responsibility to provide the genuine spare parts to the customer.

Printing quality is very poor after 1 refill, kindly end the technician for solving the issue.

Seriel no. Cnbrm65083
Product name : 4ry26a

Sir, i served my laptop for having desktop hings issue after compiltion of thier service they return product with changing hings but after i know that they did not fix the integrated camera on my laptop although my laptop drivers working properly it shows no hardware after this service please look into my request.

Hlo sir/mam i am a student at itm college dehradun. I am having a laptop which was having issue regarding motherboard in the starting so than i gave it to service center for one day. When i take back the laptop after 2 3 months i founded that processor have been changed from i7 to i5 and corona period was started from march when i was their and warranty was also over at that time... I was out of station for 5 6 months and can't move from here to dehradun because the place where i live is having so many cases thats why can't move from here... And the service center people are saying to complain. I already complained on hp original site. No response came so my last hope is with your site. Please help me to get my earlier processor i7 8th gen back... They degraded without my knowledge. I am just a student please help me.

Hp laptop sr no. 5cg9332994
Case id : [protected]
Hp notebook 14s/cr1005tu

I had issues with my hp laptop related to its screen which is under warranty, everyday i am calling and wasting my one to two hours discussing it with customer care executive, who suggest me to do several software changes. Rest of my day will go in downloading and installing the software and end result would be zero even now i have lost my all data and new problems in my laptop. On top of which that customer care person commit me to call next day but when i call a new person start discussing the things from beginning.in this work from home scenario where laptops are so important the pathetic service from hp made my life miserable. I know i have made a mistake of buying hp laptop which i will never do in my life nor let others do but this time please save me

I recently purchased hp ink tank 530 aio printer serial number cn97u2407k, last two days its not working because error code oxc4eb9004 comes, i informed to shop holder to solve the problem, he attend but problem is not solved till know, so pls send mechanics person to solve the problem its urgent thank you...

Hi, I have purchased laptop in july 2020, now am facing issues with this laptop in span of 2 months. Touch pad not working properly, screen issues, and few more.. I would like to raise request to solve my issue.

Brand new laptop bought in August 2020, has issues with motherboard in Sept 2020.
Case Id [protected], [protected]
Date of issue raised[protected], The Bios was only getting updated in a loop, with restart of laptop and again update of bios, video uploaded.
I was asked to go to a service center TVS electronics, Goregaon, Mumbai where the engineer said that motherboard needs to replaced.
IN/NBD/DEPO/HP Laptop 14s-cf3047TU/win10/*Hardware Issues/Mother Board/No Power
Motherboard was supposed to be replaced, yet there is no engineer who has attended the case.
No one from the service center picks the call nor I get any replies. The mobile numbers are switched off
Neither Mr Sagar Bhalerao, Mr R RajKumar the co-ordinators from HP pick your calls.

This is harassment of the customer from HP for a product which is in warranty.

Case id cnd92133wq
Hp laptop purchased from noida on 11 jul 19. The case summary as below :-

Product nb15-da0327tu
Serial no sn cnd 92133wq
Non fuctional since 07 jul 20

Complaint launched online on 17 jul 20. Hp sysnet technology, kangra engineer visited home on 23 jul 20 and informed that mother board change is required and since he carried wrong serial number mother board due to some mis communication no repair could be done. No charges asked by engineer since as per companys record system was under warranty.

Present status -
1. Sysnet technology blames me for quoting wrong serial number and since the variation (Incorrect srl with company slcnd 92553) is in all figures and numbers such mistake can not happen at customer end. More so one day prior on hp help line correct serial number was quoted copy already forwarded to customer care. Whoso ever is at fault must accept mistake.
2. As per service provider warranty not valid since pop is 11 jul 19 warranty valid till 11 jul 20. Laptop was six days out of warranty on 17 jul 20. As per warranty registered on net (Copy already forwarded) system was under warranty till 25 jul 20. Which is confirmed by the visit free of cost on 23 jul 20.

Hp company all-in-one desktop computer purchased from keonics bangalore warranty is upto 2023
Date of incident: 19/09/2020
Not starting.
Need repair.

1. 11th june i placed order for laptop at your online portal. Order no [protected]..
2. 15th june i got a mail from your mentioning that ordered product has reached eol hence you are initiating refund.
3. 16th june, i replied asking :why an eol product is shown on website as best sell category, however please send refund as i have bought a laptop from store based on your mail dated 15th.
4. With my surprise i received the eol product on 19th june and inform immediately to take it return and get me refund.
5. Since then no action taken from your side after no of mails exchanged.

Case id [protected]. Laptop under warranty. Completely crashed not powering on. Very slow and hanging. Complain raised on 3.9.20. Attended on 14.9.20 and taken laptop for repair. Not yet received. Getting harassed since 16 days with no response.

Porogram bahut dhire dhire open ho rahe jishke karan computer par koi kam nahi ho raha he

This is for your kind attention that, i've logged the ticket ([protected]) for "need replacement printer heads and extended warranty of printer (Hp officejet pro 276dw) for 1 year" on behalf of employee state insurance corporation. But the company is not willing to provide me one year extended warranty for our hp officejet pro 276dw series printers (Since the warranty of the printer is over). But your team shared quote of printer head with 3 month warranty.