HP India Complaints & Reviews

I bought hp gaming series 15 ak0008tx laptop 8 months back, which had kio4 3030mah battery.
Now my battery has stopped charging. So i need a new battery for that.
But that battery is not available in guwahati service centre. Also it is not available on hp online store.
I need that battery urgently, as i am not able to use it anymore.
So please provide me the solution for this problem.

Is my laptop compatible with higher power batteries like 5000mah or so?
If possible please provide me the certified link, from where i can purchase it online

Regards,
Kamlesh badiyari
Iit guwahati,

Hi,

I had placed on order on 19th july for hp126a black cartridge and 3-in-1 pack of cyan, magenta and yellow cartridges.

Subsequently i received a notification saying my order has been cancelled as there was a payment failure. Therefore i placed another order from another credit card for the same products on the same day. Now it appears that both orders have been processed as i have received both orders.

My order nos. Are:
1. Ref # 927484.
2. Ref #[protected].

Subsequently i have requested hp to cancel order no. #[protected]. They then asked me to send images of the parcel indicating it was unopened. I sent them images and a video. They acknowledged the cancellation and said they will arrange for a reverse pick-up. It has been over a month since this started and i am still awaiting the reverse pick up and the refund. Any help on this front would be appreciated.

Thanks,
Aarti

Breakage of printer cartridge
Dear sir/mam

I have purchase of hp printer model no: hp deskjet gt5810 s/no. Cn6bp4g3h5 (Dt 15/07/2017

Since printer cartridge drum broken not able use the printer from day one.

Kindly look into this matter on priority/

Seller address:
3238/10, amar nath market, chowmukka mandir, street peepal mahadev, hauz qazi, delhi-110006
Ph no: [protected]

My contact no:

[protected]
Shivam thakur

Dear sir,

This is with reference to printer model no. Hp laserjet 132a. Printer is not working satifactory from the day one. We have made many complaint to hp service centre, hp authorized person came from hp service centre raj nagar ghaziabad. He was saying that toner was not working then we replanced toner same day from hp service centre, but problem not resolved then again make second time complaint, another person came and he was saying that there any part of printer was not working, he replanced part within week but problem was not solved then again your person came to office take printer 17/6/2017. Still he is not in position to reesolve my issue. He is showing various excuse instead providing us soloution.

Please find attached first service report for your kind information.

It is really unfortunate that we have been facing a minor problem for more than one and half monthc contiounsly. We are losing trust in hp. Currently we are using around more than 120 printer of hp in our comapny.

I have ordered the laptop on 17th aug and shipping address in mumbai. Still did not get laptop and even no sms/email/call from hp as status of shipment.
And the big issue as site is in technical maintenance so not able to track my order online at hp site. The only way to track the order is to call customer care and which will not connect soon at least we have to wait 10 mins to connect with executive person.

This is worst response ever got from hp.
At least i hope it will get with this 17th sept (1 month).

I bought my laptop on june 29 and my mother board was not working within a week, later after giving to oxygen service center kottayam, kerala, i don't know the username they have created for opening powerpoint, word, excel etc. Now wifi also not working. I'm a engineering student and i have bought this for rs 56500 and very sad about my laptop. I want a replacement.
Mother board id 8216
Product number z4q39pa#acj
Service id 20170629

I m having problem in sccanner and copier of printer. Since purchased. I teied to regoster complaint by emails but not responded. And even through toll free no. But still not responding. 4 to 5 times i called on toll feee no. But no one responded on that no. Too. Please do the needful my printer is in warranty and i m facing problem since may 2017.

I have bought a printer from hp.
It has shown a problem in few months at that time we have called their customer care no. And our problem was resolved. But now it is showing that problem again. We are trying to contact their customer care no. But as the operator picks up the phone we tell our problem to him\her and he rejects the phone without listening to us. And our printer is also in warrenty.
We are facing many problems as printers are in our daily use.
Please help us to resolve this problem.

Every time i booked a refill i have to wait for 4-5 days and i receive my cylinder only after chasing dealer. Recently i booked a refill request on sep 1st 2017 and till date i have not received the delivery. When i called the agency they provide me the delivery boy number. When i called the delivery guy he lied straight away that he is coming from past 4 days but no body is at home moreover he said "do not lie" such a pathetic customer service from dealer. How can this be possible when my self and my family member were at home. Request you to take strict action against dealer to educate their staff how to deal with customer and deliver the cylinder within stipulated time.

Dealer: aryaveer hp gas service (Shop no 7 opp omaxe mall, main sohna road gurgaon 122001)

Consumer id : 620567

I have purchased one deskjet + deskjet gt 5820 printer with serial no.-cn72k4g0b406bp on 02.09.2017. But at the time of color printing it was not not print as photo photo and also i test the clean cartidges from hp software it shows only cyan, magenta, light cyan, light magenta and black. But no such indication regarding yellow and light yellow. Resulting no such color print could not be done. Pl do something.

Dear sir/madam

This is arpitha, writing this email because my laptop isn't turning on. I want to work on my project. It's very urgency. The buttons in the keyboard are also not functioning properly. Specially the colon buttons. Please do something as soon as possible. Serial number and product number of my laptop are mentioned below.

Serial number: cnd710471k

Product number: 1ac89pa#acj

Regards,
Arpitha

I received my laptop (Hp probook 440 g2) from manipal university, manipal in 2014, august. It has extended warranty of 3 years. Few days back, the only problem in my laptop was the sensor of trackpad was frozen and wasn’t working properly and rest all were working properly, so i gave it to “hp service center kmc, manipal”. They repaired and sorted out that sensor on the same day, but when i got my laptop back, the 5 keys “6, 7, y, h, n” in keypad wasn’t working. I visited back to service center and told my issue that keypad isn’t working since the time, when you gave this laptop to me. But they were not ready to accept their fault. So i put some pressure on them then they said that “it’s just a coincident” and we aren’t responsible.
But i believe this is not any coincident, and the behavior was totally unprofessional, hence my request to you is to please kindly take suitable action regarding this issue and help me out with the same.

Dear sir
I am not happy with the hp customer support they never pick the phone
I bought the laptop and they didnt gave me the offer of warranty extend of 2 year in 999. I called the customer care the day one but they were not picking the phone then i mailed them about the warranty extend. They replied me after one week and told me the warranty was for one week. I told them that i know the offer rules but the customer care never pick the phone and the never give answer the mail.. And now for warranty extend they are asking 5 thousand rupees. My no is [protected] my serial no cnd706697g i bought this from geonet hp shop in viviana model is hp notebook 15-ay507tx

Hp deskjet 5810 sir mere is printer me yellow and black color nahi aa raha hai plz sir kuchh kare maine ye printer December 2016 me agra se liya tha usne bola tha agar kuchh problem hoga to costumar care ko phone karna mere pass nahi. costumar care ka no. nahi lag raha . printing problem or roller problem h
mera add. hai vill. Nayagaon post kharsuliya dist. etah, uttar pradesh 207250

Mo. [protected]

Subject - related to replacement of my laptop under warranty
Issue - i have complaint against my laptop in consumer forum whose docket number 411892 on dated[protected]
R/s/m
1. With due respect i beg to say that my laptop whose seriol no 5cd3476yrk and model no. Hp pavilion 15-n208tx nb pc.
2. My laptop is under extended warranty till 27/02/2018.
3. From date of purchasing[protected] my laptop is happening hardware issue and parts of it like display (Two times), touchpad (One time), motherboard (One time), hard disk is to be replaced (Under case id [protected]), ram issue happening, recovery has been done many times.
4. Problem is still going on and if your hp representative try to solve, definetely it solved but after some time it happens again and again.
5.in my friend circle same model parts also changed and same issue is going on, i have proof.

So i request you to please change my laptop of same price because i am irritated and frustrated also of this model.
Name of customer - abhinav kumar
Place of purchasing laptop - allahabad (Uttar pradesh)
Address - 8b/12b/1 shivkuti teliyarganj allahabad
Landmark - near b. B. S inter college
Landmark - sita nursery
Pincode - 211004

I have gave my hp laptop serial no - cnd717380s and product - z6x89pa#acj submitted many time for battery replacement in axis computech & peripherals lajpat nagar new delhi but they always saying that we got damage battery from the company so u have to wait till we get other one its already too late i have never seen this kind of services in my life worst services give by you i am very disappointed. For battery replacement you are taking 15 - 20 days if we got any other problem then we need to give it for 6 months? Kindly resolve this or give my money back.

There is a carriage jam in my printer and i have pursued all the procedures mentioned to correct it but still its not working i think the issue is somwthing else i want the technician to come and check the printer and get it right... As its not working and its my daily requirement object.. There is no paper jam in the printer anywhere i have checked it properly no bit of paper is stuck anywhere... I have recently set a new cartridges in my printer even the cartridges are moving properly but still the printer is not working i have even reset my printer twice..

I ordere a laptop on first week of august through online hp. I had paid the entire amount for laptop. Till now it is not delivered. I sent several mails to customer support, service head, operation head without any success. Also they are not taking customer service calls regarding order status and disabled the order status on the profile page of customers. I appeal to all customers who were cheated by hp to file criminal suit against hp india...

Case number [protected].
Product description: hp pavilion 15-au006tx
Product number: w6t19pa
Serial number: 5cd62419zf
Case subject: in/nbd/hp pavilion notebook 15-au006tx all/kbd issue-win-10
I have submitted my laptop on 18th aug 2017 in vashi service center for keypad replacement under name trupti jadhav. Still hp is sending me delay messages that the part is not available. I have suffer because you don't have parts for specific laptop. And the service center people are so irresponsible. So unhappy with your service hp. It is almost 15 days i have not received my laptop. This is so unprofessional.

Hi, i bioughta hp 2135 printer in may and got it registered and now recently a paper was stuck in printer and while removing it a strip came out on its own which is encoder strip. Engineer visited it and said it is out of warranty, and now they want me to pay 1400 for repairing 4000rs printer. What is my fault as i didnt do anything. Worst is they dont respond. I am now told to bring printer and do follow up with service provider in thane and he says he cant decide on its coverage, extremely useless service and printer. Case id :[protected]