[Resolved]  HP India — Case id.: [protected]

Address:Gurgaon, Haryana, 122018
Website:www8.hp.com/in/en/home.html

Case closed without resolving the issue

Model: hp pavillion 15-e015tx
Windows 8.1, bios: f.27
Sr. no.: 5cd3288cys
Reg. mail id.: [protected]@gmail.com
Reg. ph. no.: [protected], [protected]

Complaint registered on 19/10/2016 and no significant action has been taken to resolve the issue. moreover the case was shown resolved and closed when contacted with the hp customer support (ph. no. [protected]).
Horrible experience, there is no one to look after consumer apathy
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Jan 2, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
HP India Customer Care's response
Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
 
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
Verified Support
Dec 01, 2016
HP India Customer Care's response
Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.
 
I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.
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