HP India — Charged money for replacement of gas regulator

Address:	Visakhapatnam, Andhra Pradesh, 530005
Website:	hp

My gas regulator was leaking on 19 sep 16. On confirming that the regulator was defective, i took the regulator to the hp gas agency named jyothi gas agency at malkapuram, visakhapatnam. On seeing the regulator the staff changed the same and charged ₹50 for the same. On asking for the receipt they told that the receipt is not given for replacement. I had to pay the money for the same. Also there is delivery charges taken, more often as a right in addition to the charges specified by hp for home delivery of filled cylinder. The agency people know about it but still no action is taken.