[Resolved]  HP India — Compaq presario CQ42

Address:Goalpara, Assam, 783101
Website:My Compaq presario CQ42 IS SHOWING ONLY BLANK SCREEN

Respected Sir/Mam,
I am working over my presario cq42 from very long year till now, thought from Last couple of month I was not able to onn my this lapi as because I was outside our current location for my office responsibilities, currently I came return back to my existing location and try to onn my lapi cq42 so that I can do my credentials data, though my lapi showing nothing in my lapis screen only blank screen is showing everyday my cd drive is opening closing also while I tried. My external keyboard is showing keys on such as name lock caps lock onn. But my screen showing nothing please help me for my this issues my lapi plays a vital role for my credential work which is not showing anything over my lapi screen, please help me which will very grateful to me for my career as because I do have all my file over there in my lapi, currently I am from a very remote area in assam state India. I am looking for my new job anywhere that's why the reason behind me that currently I can not afford such money to buy a new lapi that's why I am trying to resolved my lapis issues so that my lapi will be work actively without losing such amount of huge expenses, please help me. Thanks & Regards
R K DAS my previous location was Kolkata india lapi also, but my current location is Assam India. I am looking for new job also also as I have resigne my existing office job at Kolkata after have done my job responsibility more that 6 year. Please help me sir/mam that will be very grateful for my entire life cycle.[protected], [protected], [protected] & [protected] all my Cell phones no.
[protected]@yahoo.co.in
India
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Jul 2, 2017
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
HP India Customer Care's response
HI, I am sorry about the inconvenience you are facing. Can you please email your contact number, previous case number (if any) and serial number of the product to hpsupport.[protected]@hp.com so that we can reach out to assist you directly? Thanks.
 
I am an HP employee. If the information hasn’t solved your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit the HP Support Forum ( www.hp.com/supportforum ) for further help. Thank you for your support.
Complaint comments 

Comments

This is a continuation of the closed complaint No.[protected]. The system is still behaving so, is, it is being restarting 4-5 times a day. System serial No is INA604XHDW.
Redemption code not send to email id :[protected]@gmail.com please send quickly as soon as possible to complete the infomation.

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