HP India — Complaint regarding hp printer

Lining Division No.5 Ludhiana

from Bareilly, Uttar Pradesh

Address:

Ludhiana, Punjab, 141012

This office named Divisional Engineer, Lining Division No.5, PWRMDC Ltd. 11-A, New Sham Nagar, Near Sunet Railway Crossing, Ludhiana is a Punjab Government Office and purchased computer as well as printer of HP from Secant Technologies, Aarti Chowk, Ludhiana and also planning to purchase 2 No. computers alongwith printers. But the service of Ludhiana Centre is very poor. For example, our printer was out of order and needs repair which was delivered to your centre at Ludhiana on Dt.08.03.2016 till today no satisfactory reply is received from the concerned engineer named Mr. Arun. Inspite of repeated calls made by the concerned official of this office. You are requested to look into the matter and the printer of this office may be repaired as early as possible because work of this office is suffering very badly. If the service is improved we will think to purchase more computers for our offices in Punjab near future. Otherwise, we will see other option.

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HP India Customer Care

Verified Support

Hi Lining Division No.5 Ludhiana,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you.

Please kindly provide your existing case number to hpsupport.[protected]@hp.com so I can assist you further.

Thank you!

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