HP India — Defect with Cartridge

Address:

Hyderabad, Andhra Pradesh

Hello, I have purchased a HP Deskjet Ink Advantage 4515 Printer through online Website Flipkart. But I got a defective product. Printer is showing error as, " ! Incompatible cartridge(s). The indicated cartridges are not intended foe use in this printer" when i insert the colour cartridge. Cartridge No: 678 (Tri color Ink Cartridge) Product Serial No: CN52A310YP Product No: A9J41B COST of Printer is :10440 I spoke with the customer care regarding the same. They raised a ticket for HP service center on Friday(i.e., 12/6/2015) and provided me the below details, Service center No: [protected] Case No:5300513 Case Ref No : [protected] I have been in contact with them since that day. when ever I call them they are saying like our technician will be coming today but no one turned up till now. Please look into this and solve the issue as soon as possible. Thanks & Regards, Tejaswi Chief Technology Services Unit No.104, 5th Floor, Building No.09, MindSpace, Madhapur, Hitech City Hyderabad, Andhra Pradesh. India-500081. Email: [protected]@chieftechs.com Contact No.[protected]