HP India — Defective laptop received through snapdeal.com | |||||
I received a defective 14inch laptop model:-hp14-ar-001tu through snapdeal.com on dated 24.10.2016 vide invoice number-s769ac/16-17/1404 dtd 19.010.16. this laptop is having a number of issue @wifi is not capable to receive wifi signal beyond 5feet in a clear space area where others laptops are receiving with excellent signal. @ the touch pad multiple gesture is not working at all. @ the audio is also very poor quality. i am astonished seeing a such world class company is producing a defective product. sir, i am very fond of your product. but this time you made me unhappy. pl suggest snap deal to take care all your product when selling. you are also requested to advice the snapdeal to replace this defective product by a new good one immediately. i have already returned back to snapdeal today. Was this information helpful? | |||||
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HP India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Dear sumantbsnl rkl,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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