[Resolved] HP India — Defective laptop to be replaced | |||
My daughter Sonali Panda had purchased a HP laptop at Vashe, Mumbai(Reliance Digital).The product was defective and the service engineer recommended for replacement.However in the letter the product number mismatched and the seller refused to replace.HP authorities, instead of giving a corrected letter, closed the case without settling the issue. Without comuter my daughter is suffering and is getting harrassed. It is requested to settle the issue as soon as possible. SK Panda Father of Sonali panda. Please contact her for the details Phone number is[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HP India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Panda,
Our team has been trying to get in touch with you at the number you had provided, however, have been unable to reach you. Request you to let us know a convenient time to call or you could also provide an alternate number at this link - http://on.fb.me/H15i2n for our team to connect with you.
Warm Regards,
Reliance Digital
Our team has been trying to get in touch with you at the number you had provided, however, have been unable to reach you. Request you to let us know a convenient time to call or you could also provide an alternate number at this link - http://on.fb.me/H15i2n for our team to connect with you.
Warm Regards,
Reliance Digital
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
4974
Pending
0
Resolved
1860
View all 4974 HP India reviews & complaints
+91 80 2612 9000
+91 12 4234 6992
24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
View all HP India contact information
We apologize for the inconvenience caused and can assure you that the matters you have brought to our notice are being addressed on priority. Thank you for sharing your contact details with us and our concerned representative will soon get in touch with you .
Warm Regards,
Reliance Digital