HP India — Durability & Improper Service of Laptop

Address:

Bhandara, Maharashtra

I had Register a complaint about my Pavilion Series Laptop on Sunday dated 22/06/2014. At that time they assure me that the engineer will solve this issue within 3 working days. Today it's Thursday Dated 26/06/2014 & I doesn't know about the details of engineer who will visit at my place. This is second time when I facing this issue. Firstly the same thing happened earlier before 1 month. That issue was solve after 9 days. This time doesn't know what what will going to happen. Also I want to know about the replacement policy of defective products, since I am facing the same Motherboard Issue twice since from 2 Months New Laptop Purchase. After purchase it within two months I am frustrated two times. It affects my tax consultancy business because my whole data gets blocked in that laptop. In my firm I am using Dell, Sony & Lenovo Laptop but never face this types of problems. I really want to know about this issue. If this is your service & products, then Next it's better to choose another brands products. It's Really Headache..