HP India — extremely poor service and rude customer help providers

Address:	110096
Website:	www.redemptionsupport.com

Hp aims to build up an advance technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. Is that really true?
Because when it comes to providing service to the customer it is really really poor. What is the use of the technology if customer can't get the service for the product.
I purchased my laptop on 9th june 2017, hp pavilion 15- au620tx. I was informed by the registered dealer that i can 999 for one year theft and insurance claim and 2 years of extended warranty. He also told me for 999 u can get accessories worth 3000. I made online payments as per the requirement.
I waited for the redemption but i hav just recieved an email from reliance of 1 year theft and insurance claim.
Nothing related to 2 years of extended warranty and the accessories which i can purchase under 3000.
My redemtion code is 90384298.
The due date for all this formalities to be completed was 9th july 2017.
The customer service provider or redemption help provider were also being rude and just telling me that these things are out of stock and hence we cannot promise any date by which we can provide the service.
If necessary actions are not taken by the company it becomes a clear case of fooling customers and i won't even suggest anyone to buy something from hp cause providing technology without service does not make any sense.