[Resolved]  HP India — Harrassment by HP officials

Address:Mumbai City, Maharashtra

i had purchased the product HP
15-r006tu notebook PC from Reliance Digital, vashi, mumbai on 29th
August...however its touchpad stopped working within two days...from
then on i have registered a complain with case id [protected] ... i got
the DOA Letter after 17days after a lot of follow ups...but as the
prodct serial number was wrongly written in the DOA ..the dealer disnt
accept the replacement of the product...and till date i havnt received
any DOA with the corrected serial number...two cases have been
opened...one has been closed without being resolved..case number
[protected] and another [protected] . It has been a month now when i am sitting with a defective laptop whicvh i had purchased on 29th august.

Contact:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
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Comments

HP BRAND IS HORRIBLE...THEY HAVE BEEN HARASSING ME FOR THE REPLACEMENT OF A NEWLY PUYRCHASED DEFECTIVE LAPTOP...RESOLVE MY PROBLEM ASAP...I WOULD STRONGLY RECOMMEND NOT TO PURCHASE A HP BRANDED PRODUCT

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