HP India — HP 410 Inktank printer serial no. CN08C6M2CS | |||
I bought HP 410 Inktank printer from Amazon.in. The printer is delivered on 17th October 2020. I contacted your no.[protected] on 17 october itself for installation of printer . Customer care executive took all the details from me i.e. name, address, printer serial number, home or office, mobile number etc. She completed all the form filling procedures on phone. And she said we will do the needful for Installation. Then I got SMS from HPCARE giving details of service partner Mr. Sachin bhandwalkar mobile number [protected]. I tried to contact Mr. sachin on 17 and 18 October many times. He never bothered to pickup my call. Then I SMS him my concern. He in return sent me two numbers to contact. When I asked him about negligence on his part, and complain to HPCARE, he wrote 'Sure'. Such a irresponsible behavior is not expected from HP partner representative suggested by HPCARE. Why I am trying to sortout Installation fast is, If anything is wrong with printer, I can return it to Amazon.in within stipulated time. Want you to look into the matter of installation and behaviour of service partners of HPCARE. Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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